business plan and marketing strategy

How to Create a Complete Marketing Strategy in 2024 [Data + Expert Tips]

Updated: March 29, 2024

Published: October 26, 2023

Creating a marketing strategy is essential to effectively nurture your customers, improve your business’s bottom line, and increase the ROI of your efforts.

A marketing strategy is especially critical if you want to use the highest ROI trends for 2024 : short-form video and social media. To get powerful results, you must carefully weave both emerging trends and proven strategies into your plan.

Let’s dive into the critical components of a complete marketing strategy in 2024, followed by some examples for inspiration.

Table of Contents

• What is a marketing strategy?

Marketing Strategy vs. Marketing Plan

Marketing strategy components, why is a marketing strategy important, marketing strategy process, recommended resources, examples of successful marketing strategies, what to expect after following your marketing process steps, marketing strategy.

A marketing strategy covers a company’s overall approach for promoting its brand to a target audience. The process involves research, goal-setting, and positioning.

A completed marketing strategy typically includes brand objectives, target audience personas, marketing channels, key performance indicators, and more.

A marketing strategy will:

• Align your team to specific goals.
• Help you tie your efforts to business objectives.
• Allow you to identify and test what resonates with your target audience.
• Empower you to capitalize on emerging trends.

The last one is especially important. Keeping up with marketing trends is important for your strategy, but it could be a full-time job.

Why? Because almost 80% of marketers say this industry changed more in the last three years than it has in the past five decades.

Add to that the fact that 50% of marketers believe their marketing strategy in 2023 was only *somewhat effective,* which means there’s plenty of room for improvement.

In short, what worked for your marketing strategy in the past might not fly today.

A marketing strategy outlines the long-term goals and overall approach, while a marketing plan covers the specific actions and tactics to achieve those goals.

Phrased another way, marketing strategy guides the overall marketing efforts of a business. It includes goal-setting, market and competitor research, as well as messaging and positioning for a brand.

For example, say you’re creating a marketing strategy for a new fashion brand. Your strategy might target young urban professionals and position the brand as trendy and affordable.

But a marketing plan is a detailed tactical roadmap. It outlines the specific actions and tactics that should achieve the marketing strategy’s goals.

For example, the marketing plan for the fashion brand mentioned above might include:

• Targeted social media campaigns.
• Influencer partnerships.
• Online advertising timeline.

Both a marketing strategy and a marketing plan are essential for a business’s success.

To succeed in the fast-paced marketing world — and maintain a sense of relevance with your audience — it’s vital to stay ahead of the curve.

To help ease some of that uncertainty, we’re going to show you step-by-step how to create a comprehensive marketing strategy. But first, let’s go over the individual components that make up a strong marketing strategy.

Free Marketing Plan Template

Outline your company's marketing strategy in one simple, coherent plan.

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• Marketing Mix (4 Ps of Marketing)
• Marketing Objectives
• Marketing Budget
• Competitive Analysis
• Segmentation, Targeting, & Positioning
• Content Creation (Including Trending Content)
• Metrics & Key Performance Indicators

1. Marketing Mix

• Conduct market research.
• Define your goals.
• Identify your target audience and create buyer personas.
• Conduct competitive analysis.
• Develop key messaging.
• Choose your marketing channels.
• Create, track, and analyze KPIs.
• Present your marketing strategy.

1. Conduct market research.

Before you can begin creating your marketing strategy, you need to gather useful data for making informed decisions. Market research is like playing detective, but instead of solving crimes, you’re uncovering juicy details about your customers.

Market research will help your businesses make data-driven decisions for your marketing strategy. It also makes it easier to understand your target market, find gaps, and make the most of your resources.

This process is essential for understanding your customers and adapting to changing trends. If you’re new to this process, this complete market research guide and template can help.

Once you have the data you need, you’ll be ready to set some marketing goals.

2. Define your goals.

What do you want to achieve through your marketing efforts?

Whether it’s increasing brand awareness, driving sales, or diversifying your customer base, well-defined goals will guide your marketing strategy.

Your marketing strategy goals should reflect your business goals. They should also offer clear direction for marketing efforts.

For example, say one of your business goals is to increase market share by 20% within a year. Your goal as a marketer could include expanding into new target markets, updating your brand, or driving customer acquisition.

Other marketing goals might be to increase brand awareness or generate high-quality leads. You might also want to grow or maintain thought leadership in your industry or increase customer value.

Defining clear goals provides direction and clarity, guiding marketing efforts toward desired outcomes. It helps with resource allocation, decision-making, and measuring the success of marketing initiatives.

This SMART goal guide can help you with more effective goal-setting.

3. Identify your target audience and create buyer personas.

To create an effective marketing strategy, you need to understand who your ideal customers are. Take a look at your market research to understand your target audience and market landscape. Accurate customer data is especially important for this step.

But it’s not enough to know who your audience is. Once you’ve figured out who they are, you need to understand what they want. This isn’t just their needs and pain points. It’s how your product or service can solve their problems.

So, if you can’t define who your audience is in one sentence, now’s your chance to do it. Create a buyer persona that’s a snapshot of your ideal customer.

For example, a store like Macy’s could define a buyer persona as Budgeting Belinda, a stylish working-class woman in her 30s living in a suburb, looking to fill her closet with designer deals at low prices.

With this description, Macy’s Marketing department can picture Budgeting Belinda and work with a clear definition in mind.

Buyer personas have critical demographic and psychographic information, including age, job title, income, location, interests, and challenges. Notice how Belinda has all those attributes in her description.

For B2B SaaS companies, keep in mind that buyer personas don’t apply solely to the end user. When you’re selling a product to another business, you also have to address the decision-maker, the financial buyer, and the technical advisor, among other roles, says Head of Marketing at Entrapeer, Hillary Lyons .

“You need to be able to tailor your message to each of these unique personas even though most of them will never actually use the product,” says Lyons. “You have to sell each of them on the unparalleled benefit you provide without muddling your [overall] message.”

You don’t have to create your buyer persona with a pen and paper. In fact, HubSpot offers a free template you can use to make your own (and it’s really fun).

You can also use a platform like Versium , which helps you identify, understand, and reach your target audience through data and artificial intelligence.

Buyer personas should be at the core of your strategy.

4. Conduct competitive analysis.

Now that you have an understanding of your customers, it’s time to see who you’re competing with to get their attention.

To begin your competitive analysis, start with your top competitors. Reviewing their websites, content, ads, and pricing can help you understand how to differentiate your brand. It’s also a useful way to find opportunities for growth.

But how do you know which competitors are most important? This competitive analysis kit with templates will walk you through the process. It will help you choose and evaluate the strengths, weaknesses, and strategies of your competitors.

This process will help you find market gaps, spot trends, and figure out which marketing tactics will be most effective. Competitive analysis can also offer valuable insights into pricing, positioning, and marketing channels.

5. Develop key messaging.

You’ve figured out who you’re talking to, what they’ve already heard, and what they want to hear. Now, it’s time to share your brand’s unique value proposition .

In this step, you’ll craft key messaging that shows the benefits of your product or service and resonates with your target audience. This process should show off the research and work you have done up to this point. It should also incorporate your creativity, inventiveness, and willingness to experiment.

Well-crafted key messaging:

• Sets businesses apart from the competition.
• Resonates with the target audience.
• Is flexible enough to be consistent across all marketing channels.
• Builds brand credibility.
• Creates an emotional connection with customers.
• Influences buying decisions.

The key messaging in your marketing strategy is critical to driving engagement, loyalty, and business growth. These value proposition templates can help if you’re not sure how to draft this important messaging.

6. Choose your marketing channels.

You know what you have to say. Now, decide on the best marketing channels for your message. Your top goal for this stage of your strategy is to align your channel choices with your target persona’s media consumption habits.

Start with media channels you’re already using. Then, consider a mix of traditional and digital channels such as social media, TV, email marketing, podcast ads, SEO, content marketing, and influencer partnerships.

To streamline this process, think of your assets in three categories — paid, owned, and earned media.

To decide which marketing channels are best for your marketing strategy, look carefully at each channel. Think about which channels are best for reaching your audience, staying within budget, and meeting your goals.

For example, a business targeting a younger demographic might consider using TikTok or Reddit to reach its audience.

Don’t forget to take a look at emerging platforms and trends as you complete this review. You may also want to look at the content you’ve already created. Gather your materials in each media type in one location. Then, look at your content as a whole to get a clear vision of how you can integrate them into your strategy.

For example, say you already have a blog that’s rolling out weekly content in your niche (owned media). You might consider promoting your blog posts on Threads (owned media), which customers might then repost (earned media). Ultimately, that will help you create a better, more well-rounded marketing strategy.

If you have resources that don’t fit into your goals, nix them. This is also a great time to clean house and find gaps in your materials.

7. Create, track, and analyze KPIs.

Once you have a clear outline of your marketing strategy, you’ll need to think about how you’ll measure whether it’s working.

At this stage, you’ll shift from marketing detective to numbers nerd. With a little planning and prep, your analytics can unveil the mysteries of marketing performance and unlock super insights.

Review your strategy and choose measurable KPIs to track the effectiveness of your strategy. Create a system that works for your team to collect and measure your data.

Then, plan to check and analyze the performance of your strategy over time. This can help you refine your approach based on results and feedback.

Lexi Boese , an ecommerce growth strategist and co-founder of The Digital Opportunists, recommends making data a priority when building your marketing strategy this year.

“The more data you can use, the easier you can track your success,” she says. “This could be as simple as understanding which channels convert the highest amount of customers (to determine how your team should prioritize ad spend), or assessing whether you have a higher amount of first-time or returning customers to [determine] if you should focus on internal or external marketing.”

Analyzing KPIs helps businesses stay agile, refine their strategies, and adapt to evolving customer needs.

8. Present your marketing strategy.

A finished marketing strategy will pull together the sections and components above. It may also include:

Executive Summary

A concise overview that outlines the marketing goals, target audience, and key marketing tactics.

Brand Identity

You may want to create a brand identity as part of your strategy. Brand positioning, voice, and visual identity may also be helpful additions to your marketing strategy.

Marketing Plan and Tactics

Your marketing plan is the specific actions you’ll take to achieve the goals in your marketing strategy. Your plan may cover campaigns, channel-specific tactics, and more.

Not sure where to start? This free marketing plan template can help.

Don't forget to share this post!

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Blog Marketing What is a Marketing Plan & How to Create One [with Examples]

What is a Marketing Plan & How to Create One [with Examples]

Written by: Sara McGuire Oct 26, 2023

A marketing plan is a blueprint that outlines your strategies to attract and convert your ideal customers as a part of your customer acquisition strategy . It’s a comprehensive document that details your:

• Target audience:  Who you’re trying to reach
• Marketing goals:  What you want to achieve
• Strategies and tactics:  How you’ll reach your goals
• Budget:  Resources you’ll allocate
• Metrics:  How you’ll measure success

In this article, I’ll explain everything you need to know about creating a marketing plan . If you need a little extra help, there are professionally designed marketing plan templates that’ll make the process much easier. So, let’s ditch the confusion and get started!

Click to jump ahead:

What is a marketing plan?

How to write a marketing plan .

• Marketing plan v.s. business plan
• Types of marketing plans

9 marketing plan examples to inspire your growth strategy

Marketing plan faqs.

A marketing plan is a report that outlines your marketing strategy for your products or services, which could be applicable for the coming year, quarter or month.  

Watch this quick, 13-minute video for more details on what a marketing plan is and how to make one yourself:

Typically, a marketing plan includes:

• An overview of your business’s marketing and advertising goals
• A description of your business’s current marketing position
• A timeline of when tasks within your strategy will be completed
• Key performance indicators (KPIs) you will be tracking
• A description of your business’s target market and customer needs
• A description of how you will measure the performance of the strategy

For example, this marketing plan template provides a high-level overview of the business and competitors before diving deep into specific goals, KPIs and tactics:

Learning how to write a marketing plan forces you to think through the important steps that lead to an effective marketing strategy . And a well-defined plan will help you stay focused on your high-level marketing goals.

With Venngage’s extensive catalog of marketing plan templates , creating your marketing plan isn’t going to be hard or tedious. In fact, Venngage has plenty of helpful communications and design resources for marketers. If you’re ready to get started, sign up for  Venngage for Marketers   now. It’s free to register and start designing.

Whether you’re a team trying to set smarter marketing goals, a consultant trying to set your client in the right direction, or a one-person team hustling it out, Venngage for Marketers helps you get things done.

As mentioned above, the scope of your marketing plan varies depending on its purpose or the type of organization it’s for.

For example, you could create a marketing plan that provides an overview of a company’s entire marketing strategy or simply focus on a specific channel like SEO, social media marketing, content marketing and more, like in this example:

A typical outline of a marketing plan includes:

• Executive summary
• Goals and objectives
• User personas
• Competitor analysis/SWOT analysis
• Baseline metrics
• Marketing strategy
• Tracking guidelines

Below you will see in details how to write each section as well as some examples of how you can design each section in a marketing plan.

Let’s look at how to create a successful marketing plan (click to jump ahead):

• Write a simple executive summary
• Set metric-driven marketing goals
• Outline your user personas
• Research all of your competitors
• Set accurate key baselines & metrics
• Create an actionable marketing strategy
• Set tracking or reporting guidelines

1. Write a simple executive summary

Starting your marketing plan off on the right foot is important. You want to pull people into your amazing plan for marketing domination. Not bore them to tears.

One of the best ways to get people excited to read your marketing plan is with a well-written executive summary. An executive summary introduces readers to your company goals, marketing triumphs, future plans, and other important contextual facts.

Basically, you can use the Executive Summary as a primer for the rest of your marketing plan.

Include things like:

• Simple marketing goals
• High-level metrics
• Important company milestones
• Facts about your brand
• Employee anecdotes
• Future goals & plans

Try to keep your executive summary rather brief and to the point. You aren’t writing a novel, so try to keep it under three to four paragraphs.

Take a look at the executive summary in the marketing plan example below:

The executive summary is only two paragraphs long — short but effective.

The executive summary tells readers about the company’s growth, and how they are about to overtake one of their competitors. But there’s no mention of specific metrics or figures. That will be highlighted in the next section of the marketing plan.

An effective executive summary should have enough information to pique the reader’s interest, but not bog them down with specifics yet. That’s what the rest of your marketing plan is for!

The executive summary also sets the tone for your marketing plan. Think about what tone will fit your brand ? Friendly and humorous? Professional and reliable? Inspiring and visionary?

2. Set metric-driven marketing goals

After you perfect your executive summary, it’s time to outline your marketing goals.

(If you’ve never set data-driven goals like this before, it would be worth reading this growth strategy guide ).

This is one of the most important parts of the entire marketing plan, so be sure to take your time and be as clear as possible. Moreover, optimizing your marketing funnel is key. Employing effective funnel software can simplify operations and provide valuable customer insights. It facilitates lead tracking, conversion rate analysis, and efficient marketing optimization .

As a rule of thumb, be as specific as possible. The folks over at  VoyMedia  advise that you should set goals that impact website traffic, conversions, and customer success — and to use real numbers.

Avoid outlining vague goals like:

• Get more Twitter followers
• Write more articles
• Create more YouTube videos (like educational or Explainer videos )
• Increase retention rate
• Decrease bounce rate

Instead, identify  key performance metrics  (KPI) you want to impact and the percentage you want to increase them by.

Take a look at the goals page in the marketing plan example below:

They not only identify a specific metric in each of their goals, but they also set a timeline for when they will be increased.

The same vague goals listed earlier become much clearer when specific numbers and timelines are applied to them:

• Get 100 new Twitter followers per month
• Write 5 more articles per week
• Create 10 YouTube videos each year
• Increase retention rate by 15% by 2020
• Decrease bounce rate by 5% by Q1
• Create an online course  and get 1,000 new leads
• Focus more on local SEO strategies
• Conduct a monthly social media report to track progress

You can dive even deeper into your marketing goals if you want (generally, the more specific, the better). Here’s a marketing plan example that shows how to outline your growth goals:

3. Outline your user personas

Now, this may not seem like the most important part of your marketing plan, but I think it holds a ton of value.

Outlining your user personas is an important part of a marketing plan that should not be overlooked.

You should be asking not just how you can get the most visitors to your business, but how you can get the right visitors.

Who are your ideal customers? What are their goals? What are their biggest problems? How does your business solve customer problems?

Answering these questions will take lots of research, but it’s essential information to get.

Some ways to conduct user research are:

• Interviewing your users (either in person or on the phone)
• Conducting focus groups
• Researching other businesses in the same industry
• Surveying your audience

Then, you will need to compile your user data into a user persona  guide.

Take a look at how detailed this user persona template is below:

Taking the time to identify specific demographic traits, habits and goals will make it easier for you to cater your marketing plan to them.

Here’s how you can create a user persona guide:

The first thing you should add is a profile picture or icon for each user persona. It can help to put a face to your personas, so they seem more real.

Next, list demographic information like:

• Identifiers
• Activities/Hobbies

The user persona example above uses sliding scales to identify personality traits like introversion vs. extroversion and thinking vs. feeling. Identifying what type of personality your target users tend to have an influence on the messaging you use in your marketing content.

Meanwhile, this user persona guide identifies specific challenges the user faces each day:

But if you don’t want to go into such precise detail, you can stick to basic information, like in this marketing plan example:

Most businesses will have a few different types of target users. That’s why it’s pertinent to identify and create several different user personas . That way, you can better segment your marketing campaigns and set separate goals, if necessary.

Here’s a marketing plan example with a segmented user persona guide:

The important thing is for your team or client to have a clear picture of who their target user is and how they can appeal to their specific problems.

Start creating robust user personas using Venngage’s user persona guide .

4. Conduct an extensive competitor analysis

Next, on the marketing plan checklist, we have the competitor research section. This section will help you identify who your competitors are, what they’re doing, and how you could carve yourself a place alongside them in your niche — and ideally, surpass them. It’s something you can learn to do with rank tracking software .

Competitor research is also incredibly important if you are starting a blog .

Typically, your competitor research should include:

• Who their marketing team is
• Who their leadership team is
• What their marketing strategy and strategic marketing plan are (this will probably revolve some reverse-engineering)
• What their sales strategy is (same deal)
• Social Media strategy (are they using discounting strategies such as coupon marketing to get conversions)
• Their market cap/financials
• Their yearly growth (you will probably need to use a marketing tool like Ahrefs to do this)
• The number of customers they have & their user personas

Also, take as deep a dive as you can into the strategies they use across their:

• Blog/Content marketing
• Social media marketing
• SEO Marketing
• Video marketing
• And any other marketing tactics they use

Research their strengths and weaknesses in all parts of their company, and you will find some great opportunities. Bookmark has a great guide to different marketing strategies for small businesses  if you need some more information there.

You can use this simple SWOT analysis worksheet to quickly work through all parts of their strategy as well:

Click the template above to create a SWOT chart . Customize the template to your liking — no design know-how needed.

Since you have already done all the research beforehand, adding this information to your marketing plan shouldn’t be that hard.

In this marketing plan example, some high-level research is outlined for 3 competing brands:

But you could take a deeper dive into different facets of your competitors’ strategies. This marketing plan example analyses a competitor’s content marketing strategy:

It can also be helpful to divide your competitors into Primary and Secondary groups. For example, Apple’s primary competitor may be Dell for computers, but its secondary competitor could be a company that makes tablets.

Your most dangerous competitors may not even be in the same industry as you. Like the CEO of Netflix said, “Sleep is our competition.”

5. Set accurate key baselines & metrics

It’s pretty hard to plan for the future if you don’t know where your business stands right now.

Before we do anything at Venngage, we find the baselines so we can compare future results to something. We do it so much it’s almost like second nature now!

Setting baselines will allow you to more accurately track your progress. You will also be able to better analyze what worked and what didn’t work, so you can build a stronger strategy. It will definitely help them clearly understand your goals and strategy as well.

Here’s a marketing plan example where the baselines are visualized:

Another way to include baselines in your plan is with a simple chart, like in the marketing plan example below:

Because data can be intimidating to a lot of people, visualizing your data using charts and infographics will help demystify the information.

6. Create an actionable marketing strategy

After pulling all the contextual information and relevant metrics into your marketing plan, it’s time to break down your marketing strategy.

Once again, it’s easier to communicate your information to your team or clients using visuals .

Mind maps are an effective way to show how a strategy with many moving parts ties together. For example, this mind map shows how the four main components of a marketing strategy interact together:

You can also use a flow chart to map out your strategy by objectives:

However you choose to visualize your strategy, your team should know exactly what they need to do. This is not the time to keep your cards close to your chest.

Your strategy section may need to take up a few pages to explain, like in the marketing plan example below:

With all of this information, even someone from the development team will understand what the marketing team is working on.

This minimalistic marketing plan example uses color blocks to make the different parts of the strategy easy to scan:

Breaking your strategy down into tasks will make it easier to tackle.

Another important way to visualize your marketing strategy is to create a project roadmap. A project roadmap visualizes the timeline of your product with individual tasks. Our roadmap maker can help you with this.

For example, this project roadmap shows how tasks on both the marketing and web design side run parallel to each other:

A simple timeline can also be used in your marketing plan:

Or a mind map, if you want to include a ton of information in a more organized way:

Even a simple “Next, Now, Later” chart can help visualize your strategy:

7. Set tracking or reporting guidelines

Close your marketing plan with a brief explanation of how you plan to track or measure your results. This will save you a lot of frustration down the line by standardizing how you track results across your team.

Like the other sections of your marketing plan, you can choose how in-depth you want to go. But there need to be some clear guidelines on how to measure the progress and results of your marketing plan.

At the bare minimum, your results tracking guidelines should specify:

• What you plan to track
• How you plan to track results
• How often you plan to measure

But you can more add tracking guidelines to your marketing plan if you see the need to. You may also want to include a template that your team or client can follow,  for  client reporting ,  ensure that the right metrics are being tracked.

The marketing plan example below dedicates a whole page to tracking criteria:

Use a task tracker to track tasks and marketing results, and a checklist maker to note down tasks, important life events, or tracking your daily life.

Similarly, the marketing plan example below talks about tracking content marketing instead:

Marketing plan vs. marketing strategy

Although often used interchangeably, the terms “marketing plan” and “marketing strategy” do have some differences.

Simply speaking, a marketing strategy presents what the business will do in order to reach a certain goal. A marketing plan outlines the specific daily, weekly, monthly or yearly activities that the marketing strategy calls for. As a business, you can create a marketing proposal for the marketing strategies defined in your company’s marketing plan. There are various marketing proposal examples that you can look at to help with this.

A company’s extended marketing strategy can be like this:

Notice how it’s more general and doesn’t include the actual activities required to complete each strategy or the timeframe those marketing activities will take place. That kind of information is included in a marketing plan, like this marketing plan template which talks about the content strategy in detail:

Marketing plan v.s business plan

While both marketing plans and business plans are crucial documents for businesses, they serve distinct purposes and have different scopes. Here’s a breakdown of the key differences:

Business plan is a comprehensive document that outlines all aspects of your business, including:

• Mission and vision
• Products or services
• Target market
• Competition
• Management team
• Financial projections
• Marketing strategy (including a marketing plan)
• Operations plan

Marketing plan on the other hand, dives deep into the specific strategies and tactics related to your marketing efforts. It expands on the marketing section of a business plan by detailing:

• Specific marketing goals (e.g., brand awareness, lead generation, sales)
• Target audience analysis (detailed understanding of their needs and behaviors)
• Product:  Features, benefits, positioning
• Price:  Pricing strategy, discounts
• Place:  Distribution channels (online, offline)
• Promotion:  Advertising, social media, content marketing, public relations
• Budget allocation for different marketing activities
• Metrics and measurement to track progress and success

In short, business plans paint the entire business picture, while marketing plans zoom in on the specific strategies used to reach your target audience and achieve marketing goals.

Types of marketing plans that can transform your business strategy

Let’s take a look at several types of marketing plans you can create, along with specific examples for each.

1. General marketing strategic plan / Annual marketing plan

This is a good example of a marketing plan that covers the overarching annual marketing strategy for a company:

Another good example would be this Starbucks marketing plan:

This one-page marketing plan example from coffee chain Starbucks has everything at a glance. The bold headers and subheadings make it easier to segment the sections so readers can focus on the area most relevant to them.

What we like about this example is how much it covers. From the ideal buyer persona to actional activities, as well as positioning and metrics, this marketing plan has it all.

Another marketing plan example that caught our eye is this one from Cengage. Although a bit text-heavy and traditional, it explains the various sections well. The clean layout makes this plan easy to read and absorb.

The last marketing plan example we would like to feature in this section is this one from Lush cosmetics.

It is a long one but it’s also very detailed. The plan outlines numerous areas, including the company mission, SWOT analysis , brand positioning, packaging, geographical criteria, and much more.

2. Content marketing plan

A content marketing plan highlights different strategies , campaigns or tactics you can use for your content to help your business reach its goals.

This one-page marketing plan example from Contently outlines a content strategy and workflow using simple colors and blocks. The bullet points detail more information but this plan can easily be understood at a glance, which makes it so effective.

For a more detailed content marketing plan example, take a look at this template which features an editorial calendar you can share with the whole team:

3. SEO marketing plan

Your SEO marketing plan highlights what you plan to do for your SEO marketing strategy . This could include tactics for website on-page optimization , off-page optimization using AI SEO , and link building using an SEO PowerSuite backlink API for quick backlink profile checks.

This SEO marketing plan example discusses in detail the target audience of the business and the SEO plan laid out in different stages:

4. Social media marketing plan

Your social media marketing plan presents what you’ll do to reach your marketing goal through social media. This could include tactics specific to each social media channel that you own, recommendations on developing a new channel, specific campaigns you want to run, and so on, like how B2B channels use Linkedin to generate leads with automation tools and expand their customer base; or like making use of Twitter walls that could display live Twitter feeds from Twitter in real-time on digital screens.

For B2C brands, you can target Facebook and Instagram. Gain Instagram likes to build trust for your brand’s profile and post engaging content on both platforms

Edit this social media marketing plan example easily with Venngage’s drag-and-drop editor:

5. Demand generation marketing plan

This could cover your paid marketing strategy (which can include search ads, paid social media ads, traditional advertisements, etc.), email marketing strategy and more. Here’s an example:

1. Free marketing plan template

Here’s a free nonprofit marketing plan example that is ideal for organizations with a comprehensive vision to share. It’s a simple plan that is incredibly effective. Not only does the plan outline the core values of the company, it also shares the ideal buyer persona.

Note how the branding is consistent throughout this example so there is no doubt which company is presenting this plan. The content plan is an added incentive for anyone viewing the document to go ahead and give the team the green light.

2. Pastel social media marketing campaign template

Two-page marketing plan samples aren’t very common, but this free template proves how effective they are. There’s a dedicated section for business goals as well as for project planning .

The milestones for the marketing campaign are clearly laid out, which is a great way to show how organized this business strategy is.

3. Small business marketing strategy template

This marketing plan template is perfect for small businesses who set out to develop an overarching marketing strategy for the whole year:

Notice how this aligns pretty well with the marketing plan outline we discussed in previous sections.

In terms of specific tactics for the company’s marketing strategy, the template only discusses SEO strategy, but you can certainly expand on that section to discuss any other strategies — such as link building , that you would like to build out a complete marketing plan for.

4. Orange simple marketing proposal template

Marketing plans, like the sample below, are a great way to highlight what your business strategy and the proposal you wan to put forward to win potential customers.

5. One-page marketing fact sheet template

This one-page marketing plan example is great for showcasing marketing efforts in a persuasive presentation or to print out for an in-person meeting.

Note how the fact sheet breaks down the marketing budget as well as the key metrics for the organization. You can win over clients and partners with a plan like this.

6. Light company business fact sheet template

This one-page sample marketing plan clearly outlines the marketing objectives for the organization. It’s a simple but effective way to share a large amount of information in a short amount of time.

What really works with this example is that includes a mission statement, key contact information alongside all the key metrics.

7. Marketing media press kit template

This press kit marketing plan template is bright and unmistakable as belonging to the Cloud Nine marketing agency . The way the brand colors are used also helps diversify the layouts for each page, making the plan easier to read.

We like the way the marketing department has outlined the important facts about the organization. The bold and large numbers draw the eye and look impressive.

8. Professional marketing proposal template

Start your marketing campaign on a promising note with this marketing plan template. It’s short, sharp and to the point. The table of contents sets out the agenda, and there’s a page for the company overview and mission statement.

9. Social media marketing proposal template

A complete marketing plan example, like the one below, not only breaks down the business goals to be achieved but a whole lot more. Note how the terms and conditions and payment schedule are included, which makes this one of the most comprehensive marketing plans on our list.

What should marketing plans include?

Marketing plans should include:

• A detailed analysis of the target market and customer segments.
• Clear and achievable marketing objectives and goals.
• Strategies and tactics for product promotion and distribution.
• Budget allocation for various marketing activities.
• Timelines and milestones for the implementation of marketing strategies.
• Evaluation metrics and methods for tracking the success of the marketing plan.

What is an executive summary in a marketing plan and what is its main goal?

An executive summary in a marketing plan is a brief overview of the entire document, summarizing the key points, goals, and strategies. Its main goal is to provide readers with a quick understanding of the plan’s purpose and to entice them to read further.

What are the results when a marketing plan is effective?

When a marketing plan is effective, businesses can experience increased brand visibility, higher customer engagement, improved sales and revenue, and strengthened customer loyalty.

What is the first section of a marketing plan?

The first section of a marketing plan is typically the “Executive Summary,” which provides a concise overview of the entire plan, including the business’s goals and the strategies to achieve them.

Now that you have the basics for designing your own marketing plan, it’s time to get started:

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How to create a winning marketing plan, with 3 examples from world-class teams

A marketing plan helps leaders clearly visualize marketing strategies across channels, so they can ensure every campaign drives pipeline and revenue. In this article you’ll learn eight steps to create a winning marketing plan that brings business-critical goals to life, with examples from word-class teams.

To be successful as a marketer, you have to deliver the pipeline and the revenue.”

In other words—they need a well-crafted marketing plan.

Level up your marketing plan to drive revenue in 2024

Learn how to create the right marketing plan to hit your revenue targets in 2024. Hear best practices from marketing experts, including how to confidently set and hit business goals, socialize marketing plans, and move faster with clearer resourcing.

7 steps to build a comprehensive marketing plan

How do you build the right marketing plan to hit your revenue goals? Follow these eight steps for success:

1. Define your plan

First you need to define each specific component of your plan to ensure stakeholders are aligned on goals, deliverables, resources, and more. Ironing out these details early on ensures your plan supports the right business objectives, and that you have sufficient resources and time to get the job done. 

Get started by asking yourself the following questions: 

What resources do I need? 

What is the vision?

What is the value?

What is the goal?

Who is my audience?

What are my channels?

What is the timeline?

For example, imagine you’re creating an annual marketing plan to improve customer adoption and retention in the next fiscal year. Here’s how you could go through the questions above to ensure you’re ready to move forward with your plan: 

I will need support from the content team, web team, and email team to create targeted content for existing customers. One person on each team will need to be dedicated full-time to this initiative. To achieve this, the marketing team will need an additional $100K in budget and one new headcount. 

What is the vision?  

To create a positive experience for existing customers, address new customer needs, and encourage them to upgrade. We’ll do this by serving them how-to content, new feature updates, information about deals and pricing, and troubleshooting guides. 

According to the Sales Benchmark Index (SBI) , CEOs and go-to-market leaders report that more than 60% of their net-new revenue will come from existing customers in 2023. By retaining and building on the customers we have, we can maintain revenue growth over time. 

To decrease the customer churn rate from 30% to 10%, and increase upgrades from 20% to 30% in the next fiscal year. 

All existing customers. 

The main channel will be email. Supporting marketing channels include the website, blog, YouTube, and social media. 

The first half of the next fiscal year. 

One of the most important things to do as you create your marketing strategy is to identify your target audience . As with all marketing, you need to know who you’re marketing to. If you’re having a hard time determining who exactly your target audience is, try the bullseye targeting framework . The bullseye makes it easy for you to determine who your target audience is by industry, geography, company size, psychographics, demographics, and more.

2. Identify key metrics for success 

Now it’s time to define what key marketing metrics you’ll use to measure success. Your key metrics will help you measure and track the performance of your marketing activities. They’ll also help you understand how your efforts tie back to larger business goals. 

Once you establish key metrics, use a goal-setting framework—like objectives and key results (OKRs) or SMART goals —to fully flush out your marketing objectives. This ensures your targets are as specific as possible, with no ambiguity about what should be accomplished by when. 

Example: If a goal of your marketing plan is to increase email subscriptions and you follow the SMART goal framework (ensuring your objective is specific, measurable, achievable, realistic, and time-bound) your goal might look like this: Increase email subscription rate from 10% to 20% in H1 . 

3. Research your competition 

It’s easy to get caught up in your company’s world, but there’s a lot of value in understanding your competitors . Knowing how they market themselves will help you find opportunities to make your company stand out and capture more market share.

Make sure you’re not duplicating your competitors’ efforts. If you discover a competitor has already executed your idea, then it might be time to go back to the drawing board and brainstorm new ways to differentiate yourself.  By looking at your competitors, you might be surprised at the type of inspiration and opportunities you’ll find.

To stay ahead of market trends, conduct a SWOT analysis for your marketing plan. A SWOT analysis helps you improve your plan by identifying strengths, weaknesses, opportunities, and threats. 

Example: If your competitor launches a social media campaign identical to what you had planned, go back to the drawing board and see how you can build off their campaign. Ask yourself: How can we differentiate our campaign while still getting our message across? What are the weaknesses of their campaign that we can capitalize on? What angles did they not approach?

4. Integrate your marketing efforts

Here’s where the fun comes in. Let’s dive into the different components that go into building a successful marketing plan. You’ll want to make sure your marketing plan includes multiple supporting activities that all add up into a powerful marketing machine. Some marketing plan components include: 

Lead generation

Social media

Product marketing

Public relations

Analyst relations

Customer marketing

Search engine optimization (SEO)

Conversational marketing

Knowing where your consumer base spends the most time is significant for nailing this step. You need to have a solid understanding of your target audience before integrating your marketing efforts. 

Example: If your target audience is executives that spend a lot of time on LinkedIn, focus your social media strategy around placing branded content on LinkedIn. 

5. Differentiate with creative content

Forty-nine percent of marketers say visual images are hugely important to their content strategy. In other words, a clear brand and creative strategy is an essential component to every marketing plan. As you craft your own creative strategy, here are some tips to keep in mind: 

Speak to your audience: When defining your creative strategy, think about your audience—what you want them to feel, think, and do when they see your marketing. Will your audience find your creative work relevant? If your audience can’t relate to your creative work, they won’t feel connected to the story you’re trying to tell. 

Think outside the box: Find innovative ways to engage your audience, whether through video, animations, or interactive graphics. Know what screens your creative work will live on, whether desktop, mobile, or tablet, and make sure they display beautifully and load quickly across every type of device. 

Tie everything back to CTAs: It’s easy to get caught up in the creative process, so it’s important to never lose sight of your ultimate goal: Get your audience to take action. Always find the best way to display strong Calls to Action (CTAs) in your creative work. We live in a visual world—make sure your creative content counts.

Streamline creative production:   Once you’ve established a strong creative strategy, the next step is to bring your strategy to life in the production stage. It’s vital to set up a strong framework for your creative production process to eliminate any unnecessary back and forth and potential bottlenecks. Consider establishing creative request forms , streamlining feedback and approval processes, and taking advantage of integrations that might make your designers’ lives easier.

Example: If your brand is fun and approachable, make sure that shows in your creative efforts. Create designs and CTAs that spark joy, offer entertainment, and alleviate the pressure in choosing a partner.

6. Operationalize your marketing plan

Turn your plan into action by making goals, deliverables, and timelines clear for every stakeholder—so teams stay accountable for getting work done. The best way to do this is by centralizing all the details of your marketing plan in one platform , so teams can access the information they need and connect campaign work back to company goals.  

With the right work management tool , you can: 

Set goals for every marketing activity, and connect campaign work to overarching marketing and business objectives so teams focus on revenue-driving projects. 

Centralize deliverables for your entire marketing plan in one project or portfolio .

Mark major milestones and visualize your plan as a timeline, Gantt chart, calendar, list, or Kanban board—without doing any extra work. 

Quickly loop in stakeholders with status updates so they’re always up to date on progress. This is extremely important if you have a global team to ensure efforts aren’t being duplicated. 

Use automations to seamlessly hand off work between teams, streamlining processes like content creation and reviews. 

Create dashboards to report on work and make sure projects are properly staffed , so campaigns stay on track. 

With everything housed in one spot, you can easily visualize the status of your entire marketing plan and keep work on track. Building an effective marketing plan is one thing, but how you operationalize it can be your secret to standout marketing.

Example: If your strategy focuses on increasing page views, connect all campaign work to an overarching OKR—like “we will double page views as measured by the amount of organic traffic on our blog.” By making that goal visible to all stakeholders, you help teams prioritize the right work. 

See marketing planning in action

With Asana, marketing teams can connect work, standardize processes, and automate workflows—all in one place.

7. Measure performance

Nearly three in four CMOs use revenue growth to measure success, so it’s no surprise that measuring performance is necessary. You established your key metrics in step two, and now it’s time to track and report on them in step eight.

Periodically measure your marketing efforts to find areas of improvement so you can optimize in real-time. There are always lessons to be learned when looking at data. You can discover trends, detect which marketing initiatives performed well, and course-correct what isn’t performing well. And when your plan is complete, you can apply these learnings to your next initiative for improved results. 

Example: Say you discover that long-form content is consistently bringing in 400% more page views than short-form content. As a result, you’ll want to focus on producing more long-form content in your next marketing plan.

Marketing plan examples from world-class teams

The best brands in the world bring their marketing plans to life every day. If you’re looking for inspiration, check out these examples from successful marketing teams.

Autodesk grows site traffic 30% three years in a row

When the Autodesk team launched Redshift, it was initially a small business blog. The editorial team executed a successful marketing plan to expand it into a premier owned-media site, making it a destination for stories and videos about the future of making. 

The team scaled content production to support seven additional languages. By standardizing their content production workflow and centralizing all content conversations in one place, the editorial team now publishes 2X more content monthly. Read the case study to learn more about how Autodesk runs a well-oiled content machine.

Sony Music boosts creative production capacity by 4X

In recent years the music industry has gone through a pivotal transition—shifting from album sales to a streaming business model. For marketing and creative teams at Sony Music, that meant adopting an “always on” campaign plan. 

The team successfully executed this campaign plan by centralizing creative production and approvals in one project. By standardizing processes, the team reduced campaign production time by 75%. Read the case study to learn more about how Sony Music successfully scaled their creative production process.

Trinny London perfects new customer acquisition 

In consumer industries, social media is crucial for building a community of people who feel an affinity with the brand—and Trinny London is no exception. As such, it was imperative that Trinny London’s ad spend was targeted to the correct audience. Using a work management tool, Trinny London was able to nail the process of creating, testing, and implementing ads on multiple social channels.

With the help of a centralized tool, Trinny London improved its ad spend and drove more likes and subscriptions on its YouTube page. Read the case study to learn more about how Trinny London capitalized on paid advertising and social media. 

Turn your marketing plan into marketing success 

A great marketing plan promotes clarity and accountability across teams—so every stakeholder knows what they’re responsible for, by when. Reading this article is the first step to achieving better team alignment, so you can ensure every marketing campaign contributes to your company’s bottom line. 

Use a free marketing plan template to get started

Once you’ve created your marketing strategy and are ready to operationalize your marketing plan, get started with one of our marketing templates . 

Our marketing templates can help you manage and track every aspect of your marketing plan, from creative requests to approval workflows. Centralize your entire marketing plan in one place, customize the roadmap, assign tasks, and build a timeline or calendar. 

Once you’ve operationalized your entire marketing plan with one of our templates, share it with your stakeholders so everyone can work together in the same tool. Your entire team will feel connected to the marketing plan, know what to prioritize, and see how their work contributes to your project objectives . Choose the best marketing template for your team:

Marketing project plan template

Marketing campaign plan template

Product marketing launch template

Editorial calendar template

Agency collaboration template

Creative requests template

Event planning template

GTM strategy template

Still have questions? We have answers. 

What is a marketing plan.

A marketing plan is a detailed roadmap that outlines the different strategies your team will use to achieve organizational objectives. Rather than focusing solely on the end goal, a marketing plan maps every step you need to reach your destination—whether that’s driving pipeline for sales, nurturing your existing customer base, or something in-between. 

As a marketing leader, you know there’s never a shortage of great campaign and project ideas. A marketing plan gives you a framework to effectively prioritize work that aligns to overarching business goals—and then get that work done. Some elements of marketing plans include:

Current business plan

Mission statement  

Business goals

Target customers  

Competitive analysis 

Current marketing mix

Key performance indicators (KPIs)

Marketing budget  

What is the purpose of a marketing plan?

The purpose of a marketing plan is to grow your company’s consumer base and strengthen your brand, while aligning with your organization’s mission and vision . The plan should analyze the competitive landscape and industry trends, offer actionable insights to help you gain a competitive advantage, and document each step of your strategy—so you can see how your campaigns work together to drive overarching business goals. 

What is the difference between a marketing plan and a marketing strategy? 

A marketing plan contains many marketing strategies across different channels. In that way, marketing strategies contribute to your overall marketing plan, working together to reach your company’s overarching business goals.

For example, imagine you’re about to launch a new software product and the goal of your marketing plan is to drive downloads. Your marketing plan could include marketing strategies like creating top-of-funnel blog content and launching a social media campaign. 

What are different types of marketing plans? 

Depending on what you’re trying to accomplish, what your timeline is, or which facet of marketing you’re driving, you’ll need to create a different type of marketing plan. Some different types of marketing plans include, but aren’t limited to:

General marketing plan: A general marketing plan is typically an annual or quarterly marketing plan that details the overarching marketing strategies for the period. This type of marketing plan outlines marketing goals, the company’s mission, buyer personas, unique selling propositions, and more. A general marketing plan lays the foundation for other, more specific marketing plans that an organization may employ. 

Product launch marketing plan: A product launch marketing plan is a step-by-step plan for marketing a new product or expanding into a new market. It helps you build awareness and interest by targeting the right audience, with the right messaging, in the right timeframe—so potential customers are ready to buy your new offering right away. Nailing your product launch marketing plan can reinforce your overall brand and fast-track sales. For a step-by-step framework to organize all the moving pieces of a launch, check out our product marketing launch template .

Paid marketing plan: This plan includes all the paid strategies in your marketing plan, like pay-per-click, paid social media advertising, native advertising, and display advertising. It’s especially important to do audience research prior to launching your paid marketing plan to ensure you’re maximizing ROI. Consult with content strategists to ensure your ads align with your buyer personas so you know you’re showing ads to the right people. 

Content marketing plan: A content marketing plan outlines the different content strategies and campaigns you’ll use to promote your product or service. When putting together a content marketing plan, start by identifying your audience. Then use market research tools to get the best insights into what topics your target audience is most interested in.

SEO marketing plan: Your SEO marketing plan should work directly alongside your content marketing plan as you chart content that’s designed to rank in search results. While your content marketing plan should include all types of content, your SEO marketing plan will cover the top-of-funnel content that drives new users to your site. Planning search engine-friendly content is only one step in your SEO marketing plan. You’ll also need to include link-building and technical aspects in order to ensure your site and content are as optimized as possible.

Social media marketing plan: This plan will highlight the marketing strategies you plan to accomplish on social media. Like in any general or digital marketing plan , your social media strategy should identify your ideal customer base and determine how they engage on different social media platforms. From there, you can cater your social media content to your target audience.  

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• Marketing Essentials

Marketing Strategy: What It Is, How It Works, and How to Create One

Investopedia / Daniel Fishel

What Is a Marketing Strategy?

A marketing strategy refers to a business’s overall game plan to facilitate the buying and selling of its products or services. A marketing strategy determines how to reach prospective consumers and turn them into customers. It contains the company’s value proposition , key brand messaging, data on target customer  demographics, and other high-level elements.

A thorough marketing strategy covers the four Ps of marketing: product, price, place, and promotion.

Key Takeaways

• A marketing strategy is a business’s game plan for reaching prospective consumers and turning them into customers of their products or services.
• Marketing strategies should revolve around a company’s value proposition.
• The ultimate goal of a marketing strategy is to achieve and communicate a sustainable competitive advantage over rival companies.

Understanding Marketing Strategies

A clear marketing strategy should revolve around the company’s value proposition, which communicates to consumers what the company stands for, how it operates, and why it deserves its business.

This provides marketing teams with a template that should inform their initiatives across all of the company’s products and services. For example, Walmart ( WMT ) is widely known as a discount retailer with “everyday low prices,” whose business operations and marketing efforts are rooted in that idea.

Marketing Strategies vs. Marketing Plans

The marketing strategy is outlined in the marketing plan —a document that details the specific types of marketing activities that a company conducts and contains timetables for rolling out various marketing initiatives.

Marketing strategies should ideally have longer life spans than individual marketing plans because they contain value propositions and other key elements of a company’s brand, which generally hold constant over the long haul. In other words, marketing strategies cover big-picture messaging, while marketing plans delineate the logistical details of specific campaigns.

For example, a marketing strategy might say that a company aims to increase authority in niche circles where their clients visit. The marketing plan puts that into action by commissioning thought leadership pieces on LinkedIn.

Benefits of a Marketing Strategy

The ultimate goal of a marketing strategy is to achieve and communicate a sustainable competitive advantage over rival companies by understanding the needs and wants of its consumers. Whether it’s a print ad design, mass customization , or a social media campaign, a marketing asset can be judged based on how effectively it communicates a company’s core value proposition.

Market research can help chart the efficacy of a given campaign and can help identify untapped audiences to achieve bottom-line goals and increase sales.

How to Create a Marketing Strategy

Creating a marketing strategy requires a few steps. Here are some of the steps you should consider when creating your marketing strategy.

• Identify your goals: While sales are the ultimate goal for every company, you should have more short-term goals such as establishing authority, increasing customer engagement, or generating leads. These smaller goals offer measurable benchmarks for the progress of your marketing plan. Think of strategy as the high-level ideology and planning as how you accomplish your goals.
• Know your clients: Every product or service has an ideal customer, and you should know who they are and where they hang out. If you sell power tools, you’ll choose marketing channels where general contractors may see your messaging. Establish who your client is and how your product will improve their lives.
• Create your message: Now that you know your goals and who you’re pitching to, it’s time to create your message. This is your opportunity to show your potential clients how your product or service will benefit them and why you’re the only company that can provide it.
• Define your budget: How you disperse your messaging may depend on how much you can afford. Will you be purchasing advertising? Hoping for a viral moment on social media organically? Sending out press releases to the media to try to gain coverage? Your budget will dictate what you can afford to do.
• Determine your channels: Even the best message needs the appropriate venue. Some companies may find more value in creating blog posts for their website. Others may find success with paid ads on social media channels. Find the most appropriate venue for your content.
• Measure your success: To target your marketing, you need to know whether it is reaching its audience. Determine your metrics and how you’ll judge the success of your marketing efforts.

Why Does a Company Need a Marketing Strategy?

A marketing strategy helps a company direct its advertising dollars to where it will have the most impact. Compared with the data from 2018, the correlation between organization and success in marketers jumped from being almost four times more likely to almost seven times more likely in 2022.

What Do the Four Ps Mean in a Marketing Strategy?

The four Ps are product, price, promotion, and place. These are the key factors that are involved in the marketing of a good or service . The four Ps can be used when planning a new business venture, evaluating an existing offer, or trying to optimize sales with a target audience. It also can be used to test a current marketing strategy on a new audience.

What Does a Marketing Strategy Look Like?

A marketing strategy will detail the advertising, outreach, and public relations campaigns to be carried out by a firm, including how the company will measure the effect of these initiatives.

They will typically follow the four Ps. The functions and components of a marketing plan include market research to support pricing decisions and new market entries, tailored messaging  that targets certain demographics and geographic areas, and platform selection for product and service promotion—digital, radio, Internet, trade magazines, and the mix of those platforms for each campaign, and metrics that measure the results of marketing efforts and their reporting timelines.

Is a Marketing Strategy the Same as a Marketing Plan?

The terms “marketing plan” and “marketing strategy” are often used interchangeably because a marketing plan is developed based on an overarching strategic framework. In some cases, the strategy and the plan may be incorporated into one document, particularly for smaller companies that may only run one or two major campaigns in a year. The plan outlines marketing activities on a monthly, quarterly, or annual basis, while the marketing strategy outlines the overall value proposition.

The Bottom Line

Companies need to sell their products and services to generate revenue and put them on the path of being a successful business. To sell their products or services, they have to let consumers know of them. They must also convince consumers to buy them as well as convert consumers from competitors. Having a marketing strategy that outlines this process and more is a crucial step in converting consumers into customers.

Walmart Corporate. “ About .”

CoSchedule. “ Trend Report: Marketing Strategy 2022 .”

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How to Create a Winning Marketing Strategy in 5 Steps (with Examples)

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Having a marketing strategy is more crucial than ever. We’re swamped with new technologies, growth hacks, and “must-try” marketing tactics . A solid marketing strategy will help you to focus on things that really matter and execute them properly.

Let me repeat that in other words.

A marketing strategy helps you choose the right marketing tactics, like promoting your blog posts or creating an affiliate program. I need to make the distinction between strategy and tactics clear because you’ll often see people using these interchangeably.

In this article, you’ll learn how to develop a winning marketing strategy in five steps:

• Have your market research data ready
• Decide which segments you’ll target
• Appeal to your target market with proper positioning
• Choose a few brand codes to become distinctive
• Set strategic objectives for the year ahead

Let’s dive into it.

1. Have your market research data ready

It’s crucial to build your marketing strategy on data, not assumptions. You’re probably not developing and launching a product into the marketplace without market research —or at least you shouldn’t be.

Market research is an essential part of marketing and a topic on its own. I won’t go too deep into this, but I’ll provide options to get the needed data. Remember that even cheap, quick, and imperfect market research is better than no research at all.

Here’s what you should have before developing a marketing strategy:

• Qualitative market data
• Quantitative market data
• Market segmentation
• Competitive analysis

Feel free to go with what you deem enough at the moment. You can always come back to the research if you lack data for setting up the strategy. I’m aware that getting all the data right away is off-the-table for many new businesses.

a) Qualitative market data

Qualitative data tells you the “why” behind all your market research numbers. It’s essential for understanding your consumers as it digs into their views, experiences, motivations, and feelings.

Traditionally, the best way to get such data would be via focus groups and interviews.

Focus groups typically consist of five to ten people that represent your potential customers. The group should be moderated by a professional who knows which questions to ask and how to get reliable and in-depth insights. It’s a great option to get the data but not the cheapest in terms of money and time.

On the other hand, I would suggest you go out and interview your (potential) customers in any situation. Even better, observe them in places your product is purchased, consumed, or discussed. Take notes on this unfiltered and unbiased information. If you have a SaaS product, you can also record and analyze sessions  of your users.

Here’s an example excerpt from an interview-style survey we did with our customers a while back:

If you want to get some free and solid qualitative data quickly, look into how people talk about yours and competing products on social media, forums, Slack channels, and other online communities . It’s less reliable than conducting in-person interviews, but it’s still a fantastic qualitative data source.

Here’s an example of a quick search on Reddit for SEO tool discussions where our product almost always gets discussed:

b) Quantitative market data

Quantitative market data provides measurable information about your market. It answers “what, who, how much, and how many” questions to complement the “why” questions from qualitative data. The best and most used method for getting such data is conducting surveys.

You’ve likely filled customer surveys in various forms in the past. With the ability to conduct easy and scalable online surveys  these days, there’s really no excuse not to do them.

If you already have a solid customer base, email list, or social media following, distributing surveys is easy.

There are three things you need to pay attention to when creating a survey:

• Make sure that you either distribute it to people who qualify as your potential customers or add survey questions to qualify them as such.

• Ask the right questions. I’ll expand on this.

You should always know why you’re asking a specific question in the survey. Generally speaking, you’ll want to know this about the market:

• Demographic data like age or income.
• Attitudinal data, like if they agree/disagree with certain statements relevant to your niche. An example of this would be the following question using the Likert scale:

• Behavioral data about consumers’ preferences and satisfaction.

If you have the budget, you can hire an agency to conduct a survey on your behalf or buy consumer reports from research and advisory companies like Forrester. If not, it’s worth spending a little time Googling marketing research reports because some might be available for free.

c) Market segmentation

Your goal here is to create a grid that divides the whole market into customer segments that share behavioral traits like product needs. If those segments also share demographic data like age or income brackets, even better, but that doesn’t happen too often.

This is already an application of the data gathered in the previous steps.

Here’s what proper market segmentation might look like for an email marketing service provider:

Note that this example isn’t based on any proper research or actual numbers. It’s here for you to understand the logic behind it.

As you can see, each segment should be described by:

• A fitting name describing their common behavioral trait and/or product needs
• Size of the segment (people or companies)
• Annual value of the segment
• Your current market share in the segment

The most challenging part of segmentation is coming up with the grid itself. In other words, by which behavioral traits do you divide the market? You should get the best answers for this in your previous data research.

Don’t worry about data accuracy here. Use the data you have about the market, extrapolate from your representative samples in your quantitative research, and make a few guesses. These estimations are good enough for you to decide which segments you’ll want to target.

We’ll come back to your segments in the targeting part.

d) Competitive analysis

You’ll use competitive analysis in every step of developing your marketing strategy. While you’ll inevitably learn about competitors in your data research, it’s crucial to create a standalone overview of the competitor landscape.

A competitive analysis consists of these eight steps:

• Find your competitors
• Get background information
• Analyze competitors’ products and services
• Get familiar with their targeting and positioning
• Discover competitors’ distribution channels
• Dive into communication strategies
• Do some ghost shopping
• Conduct a SWOT analysis

Here’s a mockup of the SWOT analysis outcome for a fictional email marketing service provider:

This is from my competitive analysis guide , which includes a template to help you get this done efficiently. Go check it out if you haven’t done this analysis yet.

2. Decide which segments you’ll target

The second step in developing a marketing strategy is to decide which segments of the market you’ll go after. Or perhaps I should say which segments you’ll ignore as deciding what not to do is often the more important choice.

But first, let me explain the difference between terms that we marketers tend to use interchangeably:

• Target segment  - a specific market segment you decide to go after.
• Target market - all your target segments combined, they buy and use the products in the category.
• Target audience  - everyone who resonates with your marketing communications regardless of whether they buy the products. For example, technology fans likely belong to the target audience of Tesla, but only a few of them will ever buy the car.

If you’ve done a good job with your segmentation, your target segments tend to be pretty obvious and easy to choose.

To choose your target segments, ask yourself these six questions:

• Does your product align with what the segment wants?
• Does it bring you the most value if you increase your market share there?
• Do you have the sales and marketing resources to increase your market share there?
• How difficult is it going to be to increase your market share there?
• Does this segment influence any other segments? If so, how?
• What are the trade-offs if you shift your focus on new segments?

Your ideal target segments are those where you can make the most money given the resources available.

Keep in mind that some segments might influence the buying behavior of other segments. Those can be influential people in B2C or leading companies in your industry in B2B. Consider this spill-over value as well:

As you can see from my market segmentation example, two relatively small segments influence the buying behavior of a much larger segment. If you decided to go after the “pro small senders” and “pro big senders” segments, you’d get new customers from the “influenced small senders” segment without ever targeting it.

Regarding the last question about trade-offs, you also have to consider that some of your current customers will inevitably leave for competitors. If you decide to shift your focus and resources elsewhere, it will be easier for your competitors to poach those customers from you.

Most importantly, keep in mind that targeting everyone is rarely the best strategy. Answering those six questions should make it obvious.

3. Appeal to your target market with proper positioning

Positioning is how your target market should perceive your brand. It’s the intended brand image that consists of associations people have with your brand and products. Positioning allows you to differentiate from your competitors, and in some cases, even influence how the target market perceives your competitors.

For example, there’s a lot in this message:

‘Burger King vs. McDonalds’ and ‘Apple vs. Microsoft’ are just famous examples of using the “versus” positioning type. You can easily do this from the position of the smaller player too:

But you don’t always need to pick a fight. First, it’s not necessary to succeed, and second, you’ll sometimes be walking on thin ice that may lead to bad publicity:

This is from Techradar’s reaction  to Wix’s campaign where they positioned themselves against WordPress. A lot of marketing and web development influencers were not impressed either:

So wix sent dozens of people super expensive headphones, pretending they are from WordPress, with a personalized video warning me about their new anti-WP campaign. I still like WordPress though and it seems most of the WP community is having a good laugh. Thanks @WordPress 😆 pic.twitter.com/llpH7gNfvC — Wes Bos (@wesbos) April 6, 2021

The thing is that you can succeed by focusing on your brand and products only.

The power of positioning lies in consistently communicating the few associations throughout all of your marketing channels. If you fail to do this, the market will do the positioning job for you. That will seldom align with your desired brand image.

So how do you come up with the key attributes that define your communication?

Dive into three Cs of positioning to come up with the right message

When you think about positioning, you need to take into account these three aspects of it, also known as 3 Cs of positioning:

• Competitors

Well, you should know your own company. The rest lies in your market research data again.

Put all the data together and come up with messages that are:

• Relevant - does the target segment care?
• Clear - will they get it?
• Authentic - will they believe it?
• Unique - does it stand out from your competitors?
• Achievable - can you deliver what you claim?
• Sustainable - can you maintain that position indefinitely?

While this process seems easy on paper, it requires a lot of thinking and vetting of ideas.

For example, we don’t have a slogan, but we make sure to highlight these attributes throughout our communications:

• Being the best all-in-one SEO product
• Ease of use
• Makes you better at marketing and SEO

Our homepage  immediately tells you what we do and how you can benefit from that:

The SEO industry knows us for being a product-led company that continues to grow fast without a sales team, and we don’t shy away from emphasizing this position—often in somewhat unique ways:

You need to come up with something impactful and not some over-glorified brand purposes or missions that mean nothing to the brand or its customers. Starbucks is a bad example of this, in my opinion:

I’m sure that everyone buying an overpriced, average coffee thinks about how it inspires and nurtures their spirit…

You can tell I’m not a Starbucks fan, but even I can think of two better attributes that they could focus on instead—their availability and convenience. It’s somehow implied in the mission statement, but the focus lies elsewhere.

Have a position for each target segment

If you target multiple segments with different behaviors and needs, you’ll need to make sure that you communicate what they care about.

For example, SEO professionals, marketers, and even ‘regular’ website owners all use our product. But their needs are very different. Our positioning attributes work regardless of target segments, but we certainly need to adjust the nitty-gritty separately.

We reflect that on pages where different segments are likely to land.

We target the biggest segment, website owners, on our freemium product page . The copy is written for SEO beginners:

It also utilizes the “versus” positioning type:

On the other hand, our product page for Site Audit  targets more seasoned marketers and SEOs:

Here’s the interesting thing about this: Site Audit is a core tool in the freemium product. We’re simply addressing the same thing from two very different angles.

4. Choose a few brand codes to become distinctive

A brand code, aka distinctive asset, is anything that you use consistently in your communications. You can think about it as your sidekick to positioning.

The most common brand code is your logo and visual style. But that’s about it for most brands. It’s not enough to stand out and be distinctive in the mind of your target audience.

Your ultimate goal should be that your target audience recognizes your brand even without showing any logos:

Your brand codes should be unique, which makes you distinctive, and ideally famous, which enables your existing audience to connect the dots easily.

At Ahrefs, besides our logo and the color blue, we also have two more brand codes. The first is our custom font:

The second is our bearded guy mascot, often accompanied by a corgi:

There are no limits to your creativity. All that matters is that you choose something you want your brand to be associated with and use it consistently.

More examples of brand codes include your own emojis, gifs, unique words, taglines, or even the style you advertise. Just think about Mastercard’s “priceless” campaigns.

You can stand out by focusing on non-visual things too. We all know McDonald’s I’m lovin’ it jingle  as an example of an auditory brand code. But you can even have your own smell, as is the case for some hotels and luxury brands.

5. Set strategic objectives for the year ahead

You need clearly defined marketing objectives  to guide your marketing efforts and provide benchmarks for evaluation. It’s all that’s left to do for your strategy now.

Your marketing objectives should align with the widely-used SMART criteria:

• Specific  - clearly stating the desirable outcome, answers “who, what, when, how much, …”
• Measurable  - you must be able to track progress with Key Performance Indicators (KPIs).
• Achievable  - be bold with your goals, but also realistic; use current growth as a benchmark.
• Relevant - does the objective align with your overall marketing and business strategy?
• Timely  - set up a time frame for achieving the goal.

An example of such objective could be:

Grow Ahrefs Webmaster Tools’ verified global user base from 100,000 to 500,000 by the end of 2021.

You should have one or two marketing objectives for each of your target segments for the year ahead. That would be a part of your marketing plan .

Strive for a combination of short and long-term objectives. In other words, have objectives that directly translate into more profit and others that help with brand building.

As a general rule, the ideal balance between marketing spend on sales uplift, and brand building is roughly 40:60. It’s one of the most important marketing concepts to keep in mind.

There’s an entire publication  dedicated to this concept. The key takeaway is that brand building is proven to be the primary driver of long-term growth and success.

Here’s an example of a marketing objective with a brand-building KPI :

Increase brand awareness among webmasters in the US from 25% to 40% by the end of 2021.

• Marketing Objectives: How to Set Them Right (with Examples)
• 7 Marketing KPIs Actually Worth Tracking
• Planning for marketing planning: 14 steps to an effective presentation

Final thoughts

If you even remotely follow these steps to develop a viable marketing strategy, you’ll be better off than most marketers. Our industry seems somewhat fixated on pushing enticing “must-try” tactics as strategies. We can do better than that.

Look, if you come across a new cool marketing tactic  and it aligns with your strategy, sure, go ahead, give it a shot. But you’ll often find that it’s better to stick with your guns.

Even though creating a marketing strategy is around a third of what marketing entails—along with research and tactics— its output should be brief and easy to understand. It might take you weeks or even months to develop a great strategy, but you can distill that into a shortlist of target segments, positions, brand codes, and objectives.

Put simply: doing the research and strategy work sets you up for long-term success. Just revisit it once a year because your business, segments, competitors, and market dynamics evolve. Planning your marketing for the year ahead is also better with fresh data.

I need to give credit where credit is due.

Even though I studied marketing and have experience from strategic marketing positions, it was these four marketing masterminds who shaped my current marketing views the most:

Mark Ritson  - marketing professor, brand consultant, columnist, Mini MBA in Marketing  lecturer

Byron Sharp  - marketing professor and researcher, author of How Brands Grow

Peter Field  & Les Binet  - marketing effectiveness experts, authors of The Long and the Short of it: Balancing Short and Long-Term Marketing Strategies

This guide hugely drew inspiration from their articles, books, lectures, and talks I’ve studied over the years. If you want to become a better marketer who uses practices based on actual research, follow them and study their work.

Do you have any questions or remarks? Ping me on Twitter .

How to make a business plan

Table of Contents

How to make a good business plan: step-by-step guide.

A business plan is a strategic roadmap used to navigate the challenging journey of entrepreneurship. It's the foundation upon which you build a successful business.

A well-crafted business plan can help you define your vision, clarify your goals, and identify potential problems before they arise.

But where do you start? How do you create a business plan that sets you up for success?

This article will explore the step-by-step process of creating a comprehensive business plan.

What is a business plan?

A business plan is a formal document that outlines a business's objectives, strategies, and operational procedures. It typically includes the following information about a company:

Products or services

Target market

Competitors

Marketing and sales strategies

Financial plan

Management team

A business plan serves as a roadmap for a company's success and provides a blueprint for its growth and development. It helps entrepreneurs and business owners organize their ideas, evaluate the feasibility, and identify potential challenges and opportunities.

As well as serving as a guide for business owners, a business plan can attract investors and secure funding. It demonstrates the company's understanding of the market, its ability to generate revenue and profits, and its strategy for managing risks and achieving success.

Business plan vs. business model canvas

A business plan may seem similar to a business model canvas, but each document serves a different purpose.

A business model canvas is a high-level overview that helps entrepreneurs and business owners quickly test and iterate their ideas. It is often a one-page document that briefly outlines the following:

Key partnerships

Key activities

Key propositions

Customer relationships

Customer segments

Key resources

Cost structure

Revenue streams

On the other hand, a Business Plan Template provides a more in-depth analysis of a company's strategy and operations. It is typically a lengthy document and requires significant time and effort to develop.

A business model shouldn’t replace a business plan, and vice versa. Business owners should lay the foundations and visually capture the most important information with a Business Model Canvas Template . Because this is a fast and efficient way to communicate a business idea, a business model canvas is a good starting point before developing a more comprehensive business plan.

A business plan can aim to secure funding from investors or lenders, while a business model canvas communicates a business idea to potential customers or partners.

Why is a business plan important?

A business plan is crucial for any entrepreneur or business owner wanting to increase their chances of success.

Here are some of the many benefits of having a thorough business plan.

Helps to define the business goals and objectives

A business plan encourages you to think critically about your goals and objectives. Doing so lets you clearly understand what you want to achieve and how you plan to get there.

A well-defined set of goals, objectives, and key results also provides a sense of direction and purpose, which helps keep business owners focused and motivated.

Guides decision-making

A business plan requires you to consider different scenarios and potential problems that may arise in your business. This awareness allows you to devise strategies to deal with these issues and avoid pitfalls.

With a clear plan, entrepreneurs can make informed decisions aligning with their overall business goals and objectives. This helps reduce the risk of making costly mistakes and ensures they make decisions with long-term success in mind.

Attracts investors and secures funding

Investors and lenders often require a business plan before considering investing in your business. A document that outlines the company's goals, objectives, and financial forecasts can help instill confidence in potential investors and lenders.

A well-written business plan demonstrates that you have thoroughly thought through your business idea and have a solid plan for success.

Identifies potential challenges and risks

A business plan requires entrepreneurs to consider potential challenges and risks that could impact their business. For example:

Is there enough demand for my product or service?

Will I have enough capital to start my business?

Is the market oversaturated with too many competitors?

What will happen if my marketing strategy is ineffective?

By identifying these potential challenges, entrepreneurs can develop strategies to mitigate risks and overcome challenges. This can reduce the likelihood of costly mistakes and ensure the business is well-positioned to take on any challenges.

Provides a basis for measuring success

A business plan serves as a framework for measuring success by providing clear goals and financial projections . Entrepreneurs can regularly refer to the original business plan as a benchmark to measure progress. By comparing the current business position to initial forecasts, business owners can answer questions such as:

Are we where we want to be at this point?

Did we achieve our goals?

If not, why not, and what do we need to do?

After assessing whether the business is meeting its objectives or falling short, business owners can adjust their strategies as needed.

How to make a business plan step by step

The steps below will guide you through the process of creating a business plan and what key components you need to include.

1. Create an executive summary

Start with a brief overview of your entire plan. The executive summary should cover your business plan's main points and key takeaways.

Keep your executive summary concise and clear with the Executive Summary Template . The simple design helps readers understand the crux of your business plan without reading the entire document.

2. Write your company description

Provide a detailed explanation of your company. Include information on what your company does, the mission statement, and your vision for the future.

Provide additional background information on the history of your company, the founders, and any notable achievements or milestones.

3. Conduct a market analysis

Conduct an in-depth analysis of your industry, competitors, and target market. This is best done with a SWOT analysis to identify your strengths, weaknesses, opportunities, and threats. Next, identify your target market's needs, demographics, and behaviors.

Use the Competitive Analysis Template to brainstorm answers to simple questions like:

What does the current market look like?

Who are your competitors?

What are they offering?

What will give you a competitive advantage?

Who is your target market?

What are they looking for and why?

How will your product or service satisfy a need?

These questions should give you valuable insights into the current market and where your business stands.

4. Describe your products and services

Provide detailed information about your products and services. This includes pricing information, product features, and any unique selling points.

Use the Product/Market Fit Template to explain how your products meet the needs of your target market. Describe what sets them apart from the competition.

5. Design a marketing and sales strategy

Outline how you plan to promote and sell your products. Your marketing strategy and sales strategy should include information about your:

Pricing strategy

Advertising and promotional tactics

Sales channels

The Go to Market Strategy Template is a great way to visually map how you plan to launch your product or service in a new or existing market.

6. Determine budget and financial projections

Document detailed information on your business’ finances. Describe the current financial position of the company and how you expect the finances to play out.

Some details to include in this section are:

Startup costs

Revenue projections

Profit and loss statement

Funding you have received or plan to receive

Strategy for raising funds

7. Set the organization and management structure

Define how your company is structured and who will be responsible for each aspect of the business. Use the Business Organizational Chart Template to visually map the company’s teams, roles, and hierarchy.

As well as the organization and management structure, discuss the legal structure of your business. Clarify whether your business is a corporation, partnership, sole proprietorship, or LLC.

8. Make an action plan

At this point in your business plan, you’ve described what you’re aiming for. But how are you going to get there? The Action Plan Template describes the following steps to move your business plan forward. Outline the next steps you plan to take to bring your business plan to fruition.

Types of business plans

Several types of business plans cater to different purposes and stages of a company's lifecycle. Here are some of the most common types of business plans.

Startup business plan

A startup business plan is typically an entrepreneur's first business plan. This document helps entrepreneurs articulate their business idea when starting a new business.

Not sure how to make a business plan for a startup? It’s pretty similar to a regular business plan, except the primary purpose of a startup business plan is to convince investors to provide funding for the business. A startup business plan also outlines the potential target market, product/service offering, marketing plan, and financial projections.

Strategic business plan

A strategic business plan is a long-term plan that outlines a company's overall strategy, objectives, and tactics. This type of strategic plan focuses on the big picture and helps business owners set goals and priorities and measure progress.

The primary purpose of a strategic business plan is to provide direction and guidance to the company's management team and stakeholders. The plan typically covers a period of three to five years.

Operational business plan

An operational business plan is a detailed document that outlines the day-to-day operations of a business. It focuses on the specific activities and processes required to run the business, such as:

Organizational structure

Staffing plan

Production plan

Quality control

Inventory management

Supply chain

The primary purpose of an operational business plan is to ensure that the business runs efficiently and effectively. It helps business owners manage their resources, track their performance, and identify areas for improvement.

Growth-business plan

A growth-business plan is a strategic plan that outlines how a company plans to expand its business. It helps business owners identify new market opportunities and increase revenue and profitability. The primary purpose of a growth-business plan is to provide a roadmap for the company's expansion and growth.

The 3 Horizons of Growth Template is a great tool to identify new areas of growth. This framework categorizes growth opportunities into three categories: Horizon 1 (core business), Horizon 2 (emerging business), and Horizon 3 (potential business).

One-page business plan

A one-page business plan is a condensed version of a full business plan that focuses on the most critical aspects of a business. It’s a great tool for entrepreneurs who want to quickly communicate their business idea to potential investors, partners, or employees.

A one-page business plan typically includes sections such as business concept, value proposition, revenue streams, and cost structure.

Best practices for how to make a good business plan

Here are some additional tips for creating a business plan:

Use a template

A template can help you organize your thoughts and effectively communicate your business ideas and strategies. Starting with a template can also save you time and effort when formatting your plan.

Miro’s extensive library of customizable templates includes all the necessary sections for a comprehensive business plan. With our templates, you can confidently present your business plans to stakeholders and investors.

Be practical

Avoid overestimating revenue projections or underestimating expenses. Your business plan should be grounded in practical realities like your budget, resources, and capabilities.

Be specific

Provide as much detail as possible in your business plan. A specific plan is easier to execute because it provides clear guidance on what needs to be done and how. Without specific details, your plan may be too broad or vague, making it difficult to know where to start or how to measure success.

Be thorough with your research

Conduct thorough research to fully understand the market, your competitors, and your target audience . By conducting thorough research, you can identify potential risks and challenges your business may face and develop strategies to mitigate them.

Get input from others

It can be easy to become overly focused on your vision and ideas, leading to tunnel vision and a lack of objectivity. By seeking input from others, you can identify potential opportunities you may have overlooked.

Review and revise regularly

A business plan is a living document. You should update it regularly to reflect market, industry, and business changes. Set aside time for regular reviews and revisions to ensure your plan remains relevant and effective.

Create a winning business plan to chart your path to success

Starting or growing a business can be challenging, but it doesn't have to be. Whether you're a seasoned entrepreneur or just starting, a well-written business plan can make or break your business’ success.

The purpose of a business plan is more than just to secure funding and attract investors. It also serves as a roadmap for achieving your business goals and realizing your vision. With the right mindset, tools, and strategies, you can develop a visually appealing, persuasive business plan.

Ready to make an effective business plan that works for you? Check out our library of ready-made strategy and planning templates and chart your path to success.

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How a marketing strategy helps achieve business goals

Perhaps you’ve heard how important it is for your business to have a marketing strategy, but you don’t know what that really means or where to start. Whether you’re new to using marketing strategies or you just want to create better ones, it can be tricky to craft a documented, tactical approach for your marketing team.

But understanding the nuances of marketing strategy can help you create more successful campaigns that put your business ahead.

This article will give you a basic understanding of what a marketing strategy is and how to create one. You’ll also learn how to execute a marketing strategy to get the biggest return on your investment.

This post will explore:

• What a marketing strategy is

Understanding marketing strategies

Marketing strategy vs. marketing plan, importance of a marketing strategy, how to create a marketing strategy, types of marketing strategies, what is a marketing strategy.

A marketing strategy is an overarching approach companies take to promote their products or services and reach potential customers. It’s a marketing playbook used to generate measurable business results.

The purpose of a marketing strategy is to generate brand awareness, nurture customer relationships, and convert leads into paying customers. The ultimate goal of any marketing strategy is to boost a business’s share of voice and generate more sales.

Marketing strategy is usually very high level. It marries your company’s goals with your marketing department’s objectives to create a strategic direction for your campaigns.

Key takeaways

A documented marketing strategy helps your team decide on the company’s future direction. You’re free to adjust your marketing strategy over time, but it’s a necessity for making the most of your resources.

The key benefits of marketing strategies include:

• A better understanding of who your customers are and what motivates them
• More clarity about your company’s value proposition and what makes you unique
• Understanding how to position your product and communicate your value so you can outperform the competition

Without a marketing strategy, you risk promoting the wrong features, selling to the wrong audience, and misunderstanding your competition. Regardless of your company’s size or type, a marketing strategy can help you make the most of your resources while maximizing the results you get from marketing.

An effective marketing strategy involves researching your customer, positioning your product, and planning how to promote it. Every business should have a unique marketing strategy tailored to the 4 Ps :

Once you have the 4 Ps in place, you can use them as a foundation for your marketing strategy. A good marketing strategy:

• Determines the general direction (but not the specific details) of your marketing
• Informs marketing initiatives across all of your company’s products and services
• Is long term and measurable

Although the two terms sound similar, it’s important to remember that a marketing strategy isn’t the same as a marketing plan .

Marketing strategies:

• Are long-term, big-picture plans
• Ensure the company delivers on its mission and marketing activities support business goals
• Are a component of the marketing plan that explains your high-level goals

Marketing plans:

• Are shorter term
• Are documents that contain your marketing strategy, plus all of your high-level marketing activities
• List all of your campaigns, usually for the year, alongside your overarching marketing and business goals

For example, your marketing strategy might focus on attracting more subscribers for your SaaS products. Your marketing plan would help you attract these subscribers with tactics like content marketing campaigns, informational webinars, or LinkedIn influencers. But marketing plans by themselves aren’t very actionable, which is why it’s smart to break your strategies down one step further into marketing tactics. These are the actionable steps you take to achieve your plan and, as a result, your strategy. For example, you might sign up for an influencer marketing platform to get influencers to promote your SaaS product, which delivers on your strategy of attracting more SaaS subscribers.

Plans and tactics matter, but they can’t work without an effective strategy. In fact, the right marketing strategy can make your business more successful.

According to a report by CoSchedule , organized marketers are 674% more likely to be successful. Marketing teams that paired their marketing strategy with a project management solution were 426% more likely to be successful too.

A marketing strategy is important because it helps you understand your customers’ needs and better communicate your offerings. It also sets a clear direction for your department and unifies marketing activities, so everyone works toward the same goal.

However, Smart Insights found 45% of companies don’t have a digital marketing strategy at all — and yet they still invest in digital marketing. Whether you do digital marketing or not, failing to document a marketing strategy can hurt your business in many ways, such as:

• Not being able to justify enough of a budget to execute your vision
• Causing internal chaos by changing strategic direction every few weeks
• Seeing little to no return on investment for marketing activities
• Missing out on timely marketing opportunities
• Misunderstanding your customers’ needs and expectations

Your first marketing strategy likely won’t be perfect, and that’s okay. An imperfect strategy is always better than a nonexistent strategy because you can refine an imperfect strategy as you go.

If you’re ready to create your own marketing strategy, follow these seven steps to make one that is useful and actionable.

1. Define business goals

Marketing should deliver on your main goals. That’s why you first need to know your business goals, so you can create a marketing strategy that supports them.

Every business is different, but general goals include:

• Increasing brand awareness
• Increasing profits
• Diversifying income
• Increasing market share
• Retaining employees
• Beating the competition
• Fostering deeper customer relationships

For example, if your business goal is to increase sales by 10%, your marketing plan needs to support that goal. For marketing to increase sales by 10%, you might focus on generating more leads or expanding your target audience. By first understanding your overall business goal, you can pivot your marketing strategy to focus on things that matter most to the business as a whole.

2. Identify and research the target market

Before you can understand your customers, you need to understand the realities of your target market. This will give you valuable context on how to best promote your business.

You might spot a few opportunities while you learn about your target market. In-depth market research can also help you predict your profitability and earning potential.

Some aspects to research include market:

• Competitors
• Economic factors
• Political factors

For example, if you realize that impending legislation will drastically change your market, that’s going to have a big impact on how you can promote your business. At the same time, if you realize there’s a lot of competition in the market, that means you’ll need to think outside of the box when marketing your product. Don’t let this research deter you, though. The purpose of market research is to understand the current state of the market so you can overcome challenges and take advantage of opportunities.

3. Create buyer personas

Marketing works by pairing a business solution with a customer need. At this point, you might have a solid solution, but you can’t forget about the other side of the equation — the customer.

Once you know your goals and target market, it’s time to create buyer personas (for B2C) or ideal customer profiles (for B2B). Think of these depictions as an internal tool that helps your marketing team understand and empathize with your target audience.

Your buyer personas or customer profiles should include demographics, interests, and pain points. This data will inform your messaging, marketing channels, and strategic direction.

You don’t have to limit yourself to just one profile, either. Most companies sell to a variety of customers, so it isn’t unusual to have three to seven buyer personas or customer profiles.

4. Identify your unique value proposition

Your unique value proposition — or unique selling point (USP) — answers why consumers should choose your solution. It should also detail the key benefits of your product or service.

What makes your product, service, or company unique? What do you do better than everyone else? Why should customers buy from you?

List all of your products and services and document the benefits of each in your marketing strategy. Your marketing team can use these bulletpoint benefits to craft more compelling ad copy, emails, and content to persuade more leads to convert — so think carefully.

5. Craft your positioning and messaging

From here, you’ll take your unique benefits and create approved brand messaging.

How will you position your products, services, or brand to your target audience? Create preapproved messaging with boilerplate or templated language that your marketing team can pull from easily.

Blend your product benefits with your buyers’ pain points to make your message as enticing as possible. Documenting your messaging will also help you stick with one consistent story throughout your marketing campaigns and channels.

6. Determine your marketing channels and tactics

Next, you’ll need to define how specifically you’ll achieve your overall marketing strategy. To do that, you’ll need to choose channels and tactics.

Be sure to choose channels that your audience uses. For example, if Facebook is your audience’s social network of choice, it probably doesn’t make sense to invest a lot of energy and resources in TikTok. Every company’s approach will differ, but you should consider these channels and tactics to get started:

• Social media like Twitter, Facebook, Instagram , and TikTok
• Pay-per-click (PPC) advertising
• Social media advertising
• Influencer marketing
• Organic search engine optimization (SEO)
• Email marketing
• Content marketing, including blogs, podcasts, and videos
• Affiliate marketing

Once you’ve chosen your marketing channels, choose tactics for each channel that align with your marketing strategy. For example, if your B2B leads respond well to email marketing, you might create tactics to boost your email subscriber list or pre-plan a few seasonal email campaigns.

7. Measure your progress

Marketing strategies are a constant work in progress. Your strategy needs to include metrics or KPIs that help you assess whether you’ve been successful.

Your marketing strategy should list which KPIs you track and the acceptable benchmarks for those metrics. This should tie into your overall business objectives and marketing goals. For example, if your goal is to increase customer acquisition, you need to track metrics like leads generated and churn rate.

Try measuring your progress with metrics such as:

• Subscribers
• Views and clicks
• Comments and shares
• Conversion rates
• SEO rankings
• Click-through rates
• Social media followers
• Email subscribers

Regardless of your metrics, you need to assess your progress at least once a year (if not more often). If this is your first marketing strategy, you might need to meet monthly or quarterly to adjust as you go.

A marketing strategy can apply to an organization’s overall marketing strategy or just to one channel. Some companies have omnichannel marketing strategies that blend all of their channels together. But if you’re a smaller business, you might have separate strategies for email, social media, or content marketing.

There are several types of marketing strategies to consider, such as:

1. Inbound marketing. Inbound marketing persuades customers to come to you instead of pursuing customers yourself (outbound marketing). With inbound marketing strategies, you craft a playbook for connecting with leads who express interest in your brand. This includes tactics like email marketing and content marketing.

2. Search engine marketing. Search engine marketing strategies help businesses optimize their web pages to stand out on search engines. This type of marketing strategy focuses on keywords, rankings, and backlinks.

3. Content marketing. Content marketing is similar to inbound marketing, but this strategy focuses solely on content production and distribution. It includes blogs, podcasts, videos , reports, case studies, testimonials, and more.

4. Social media marketing. Social media marketing strategies detail which social networks you’ll use and your individual strategy for posting and interacting on each network.

5. Email marketing. Email marketing strategies help businesses get more mileage out of their email lists. Use this strategy to segment your lists, craft the perfect messages, and send emails at the right time.

Some businesses choose to create one overarching marketing strategy, while others prefer to create separate strategies that allow them to do deeper dives into separate strategies. Do what works best for your business.

Start building a marketing strategy

Marketing strategies can help you clarify your company’s value proposition, better understand your customers, and come out ahead of the competition.

Follow the seven steps in this guide to craft your own marketing strategy to see the difference firsthand. If you’re ready to get started, define your business goals and research your market. Don’t overlook the power of buyer personas, your USP, messaging, marketing tactics, and KPIs to create a strong marketing strategy.

When it comes to executing on strategy, even large marketing teams struggle to make sense of their big-picture marketing goals. That’s why many organizations rely on solutions like Adobe Campaign to help them plan, strategize, and execute.

Campaign makes it simple to visualize and connect personal customer journeys across every channel. With Campaign, you can control both online and offline customer journeys, delivering tailored experiences to every single person. Rooted in email but extending across all channels, it synchronizes campaign elements into one manageable workflow.

Transform multichannel marketing into unified experiences with Adobe Campaign.

Watch the demo video to learn more.

Adobe Marketo Engage can also help B2B marketing teams nurture leads and enhance customer engagement for complex B2B buying journeys.

To learn more about Marketo Engage, take an interactive product tour or watch the overview video .

https://business.adobe.com/blog/basics/marketing-plans-how-create

https://business.adobe.com/blog/basics/marketing-mix-and-four-ps-of-marketing

https://business.adobe.com/blog/perspectives/ecommerce-marketing-strategy

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Your Guide to Creating a Small Business Marketing Plan

Table of Contents

To have a successful business, you need a well-thought-out marketing plan to promote your products or services. Although making a few social media posts or blasting a few promotional emails may seem simple enough, disjointed marketing efforts not only confuse your target audience, but can ultimately harm your business. 

What is a marketing plan?

A marketing plan is a strategic road map for how you communicate (online and offline) with your target audience to successfully promote your products or services. Depending on your goal, marketing plans can be extremely basic or highly detailed.

According to Molly Maple Bryant, vice president of marketing at Vibrent Health, a marketing plan is not simply a list of things you want to accomplish. Instead, it should list the outcomes you seek — measurable and contextual, like the pipeline you’re developing, or leads you’re generating — and it should explain the high-level strategies you will use to achieve those outcomes. Developing strategies can be complicated, but they make a major difference in keeping you on track and avoiding diversions, also called scope creep .

“Once you have an agreed-upon plan, you are able to compare any incoming requests against your strategies to determine ‘Yes, this adheres to my strategy so we can add it,’ or ‘No, this sounds good in theory, but it doesn’t adhere to our agreed-upon strategy, so we won’t adjust resources,'” Bryant told us.

Types of marketing plans

There are several different types of marketing plans you can use based on certain strategies that make sense for your organization. Your business will likely need a combination of the following marketing plans to create an effective, comprehensive marketing strategy:

• Advertising plan
• Branding plan
• Content marketing plan
• Customer acquisition plan
• Direct marketing plan
• Email marketing plan
• Public relation plan
• Print marketing plan
• Reputation management plan
• Retention plan
• Search engine optimization plan
• Social media marketing plan

Why is it important to have a marketing plan for your business?

A marketing plan is a crucial resource for any small business because it helps you identify the market needs your product or service meets, how your product is different from competitors, and who your product or service is for. Marketing plans also serve as a road map for your sales strategy, branding direction and building your overall business. This is important for successfully conveying your brand messaging to your target audience .

Another significant benefit of a marketing plan for your company is that rather than simply guessing metrics, it forces you to sit down and do the math about your business goals and how to realistically fulfill them. When you look at your growth outcomes, you can delve further to determine what it will take to get to those numbers.

Bryant offered the following example: “Need $100,000 in revenue? How many sales is that? If 10, what’s your close rate? Let’s say 10 percent from lead to closed deal. Now you have a metric to start with — to get to 10 sales, we need 100 leads. Where will they come from, and what strategies will you use? The plan helps you put it all on paper so you can map out resources and tactics later with a lot of preparation and realism,” said Bryant.

When analyzing outcomes and resources, you can save time and avoid scope creep by focusing only on strategies that are relevant to your marketing plan. A marketing plan helps you think realistically about your strategies, gets your stakeholders on the same page, and holds your marketing team accountable for their decisions.

“When everyone’s tasks and goals are laid out for the stakeholders and company partners to see, it is much easier for the entire team to feel at ease about reaching sales goals and allowing the marketing team the space and freedom needed to execute work without constant supervision,” said Cassady Dill, digital marketing consultant and owner of Ethos Agency.

Additionally, Dill said a marketing plan should be easily understood by your entire team, executives and outside departments. Your plan should also serve as an easy guide for future marketing managers and team members to understand and implement.

What are the key elements of an effective business marketing plan?

A marketing plan should be customized to fit your business; however, Dill said, all marketing plans contain five essential functions:

• Your business goals
• Key metrics (how you quantify and measure success)
• Strategies (an overview of implementation and how that will achieve goals)
• A plan (the details of execution and the human resources, departments and software that will be involved)
• Reporting (what reports of progress will include and/or look like)

We broke down those five functions into 10 actionable categories to help you create a marketing plan that is unique and effective for your business.

1. Executive summary

The executive summary is a great place to give the reader of your plan an overview of your business’s mission or goals, as well as the marketing strategy you’re looking to employ. An executive summary is often written after you’ve completed the rest of the marketing plan, to ensure it covers all the important elements of your plan. If the executive summary is the only part of your marketing plan that someone reads (which is highly possible), you want to be sure they understand the most crucial details.

2. Mission statement

The mission statement , not to be confused with a vision statement, is a statement that encompasses your company’s values and how they relate to your overall goals as an organization. Here are some good questions to get you thinking:

• What does your company do today?
• What’s important to your company?
• What would your company like to do in the future?
• What is your brand identity?
• What’s your culture like ?
• How does your company benefit customers, employees and stakeholders?

3. Target markets

Identifying your target market is one of the most important parts of your marketing plan. Without a defined target audience, your marketing expenses will be wasted. Think of it like this: Some people need your service or product but don’t know it exists yet. Who are those people?

Here are some other questions to help you brainstorm your target market :

• What is the demographic of your customers (gender, age, income, education, etc.)?
• What are their needs and interests?
• What’s their psychographic profile (attitudes, philosophies, values, lifestyle, etc.)?
• How do they behave?
• What are some existing products they use?

4. Products and services

In this section, don’t just list what your product or service is. Think critically about what you have to offer your customers and what that value proposition means to them.

• What do you make or provide for customers?
• What are your customers’ needs?
• How does your product or service fulfill customers’ needs?
• What value do you add to your customers’ lives?
• What type of product or service are you offering?

5. Distribution channels

At this point in your report, you should transition your thinking into actual marketing theory and practices. Distribution channels are the avenues you’ll use to reach a prospective customer or business . Think of all current and potential sales channels on which your specific target audience is active. One distribution channel that works great for one organization may be useless to another. For example, one company may host their website for free on a site like HubSpot and solely rely on that as their sales channel, while another company may have a whole team of people using Pinterest to drive sales. [Learn how CRM systems can help track your marketing leads based on various distribution channels.]

Examples of sales channels include the following:

• Mobile text message marketing
• Social media
• Print (newspapers, magazines, brochures, catalogs, direct mail)
• Broadcast (TV, radio)
• Press releases
• Trade shows, product demonstrations, event marketing

6. Competitive profile

One of the major aspects of your marketing plan is developing your unique selling proposition (USP). A USP is a feature or stance that separates your product or service from competitors. Finding your USP is all about differentiation and distinguishing your company as a sole proprietor of one type of good or service. Conduct a competitive analysis to identify your competitive profile and how you stack up against the competition. It is important to remain unbiased when conducting this analysis.

Here are some ideas to consider:

• What’s your USP?
• Who are your competitors? What do they offer?
• What are the strengths and weaknesses of your competition?
• What needs of the market (or customer) are not being served? What can you do to meet those needs?

7. A pricing strategy

Consider pricing when drafting your marketing plan. Developing the right pricing strategy helps you better market your product. Think about your current and projected finances when developing a long-term marketing strategy that is realistic and beneficial for your business. Here are some key questions to ask yourself about your pricing:

• What are reasonable margins to make a profit and cover production costs?
• Is there a market for products or services at your projected price point?
• Are you willing to sacrifice profit margins in return for a greater market share?
• What are your marketing and distribution costs?

8. Objectives

Consider your objectives when developing a marketing plan. This aspect of your plan should involve specific goals related to market penetration and revenue targets. Be sure to keep your marketing objectives on-brand with your business. Here are some things to consider:

• Sales quotas
• Number of new customers gained
• Customer retention percentages
• Revenue targets
• Market penetration
• Brand awareness
• Website traffic

9. Action plans

With all of the above items outlined, determine what steps need to be taken to enact your marketing plan. This includes determining the proper steps, setting goals, breaking down responsibilities, and establishing an overall timeline.

It’s also important to brainstorm potential roadblocks your business could face and some solutions to overcome them. Your research is useless if you don’t have an actionable plan that can be realistically implemented to carry out your ideas.

10. Financial projections

This last step allows you to establish a realistic marketing budget and better understand your marketing plan from a cost perspective. In addition to setting a budget, consider the overall return on investment as well. Here are some other financial projections to consider:

• Cost of implementation
• Cost to produce product or service
• Existing and projected cash flow
• Projected sales
• Desired profit margin on projected sales

What is a template for creating a successful marketing plan?

The internet is full of useful tools, including paid and free marketing plan templates, to help you build a successful marketing plan .

Whether you are looking for a free template generator to build a new marketing plan or a benchmarking tool to evaluate your current strategies, several great resources are available. Keep in mind that the best marketing plan for your business will be a customized one.

“Ultimately, you should design a marketing plan that best serves the needs of your team as you see fit,” said Dill. “Don’t force yourself into a plan that doesn’t fit your team. Use templates to shorten the workload time, but then adjust it for a more custom plan.”

Here are some tools and templates to get you started:

• Free marketing plan template : business.com has developed a free template that is fully customizable based on the needs of your business. Each section provides in-depth explanations, examples and resources to help you create an impressive marketing plan.
• Smart Insights: In addition to offering marketing plan templates, some companies, like Smart Insights, offer marketing benchmarking templates to help you evaluate your strategy performance. These are accessible with a free Smart Insights membership.
• GERU: Similarly, GERU offers a funnel-planning, profit-prediction and simulation tool to help you assess mock business ideas and simulations. This can help you identify weak points in your marketing strategy that need improvement. Although GERU requires users to sign up for a paid account, you can access a free trial to test it out.

What mistakes should you avoid when creating your marketing plan?

When creating an effective marketing plan, you need to avoid falling for common missteps and mistakes. For starters, failing to identify any of the 10 actionable categories above is an obvious mistake.

Here are some other key mistakes to avoid:

• Setting unrealistic budgets: Underestimating the costs of marketing activities or setting an unrealistic budget can limit your ability to execute your plan effectively. Marketing can be expensive, so it’s important to fully understand the estimated cost and budget before building a marketing strategy that you can’t afford.
• Focusing on quantity over quality: “More” doesn’t always mean “better” if you are posting on irrelevant marketing channels or your efforts are bringing in unqualified leads. Prioritizing the quantity of marketing activities over their quality can lead to superficial engagement and a lack of meaningful results.
• Not testing campaigns: Launching large campaigns without testing can lead to wasted resources if the messaging or tactics don’t resonate as expected. Test out your new campaigns to ensure they achieve your intended goal.
• Ignoring customer feedback: You may be tempted to ignore negative feedback, but disregarding customer comments and failing to address their concerns can lead to negative perceptions of your brand. Instead, use customer feedback to your advantage to improve your product and marketing efforts.
• Overpromising and underdelivering: Setting unrealistic expectations in your marketing messages that your products or services can’t fulfill can damage your brand’s reputation.
• Ignoring seasonality and trends: Failing to account for seasonal trends and market changes can result in missed opportunities for timely marketing efforts.
• Not reviewing and updating your plan: A rigid marketing plan that doesn’t allow for adjustments in response to market feedback and changing conditions can hinder your success. A marketing plan should be a living document that is regularly reviewed and updated to reflect changes in the market and your business’s goals.

Avoiding these mistakes and missteps can help you create a more effective and successful marketing plan that drives results for your business.

How can you take action with your new marketing plan?

Before you dive into marketing plan templates, it’s important to understand how to think about a marketing plan.

A good marketing plan targets who your buyers are, establishes the service or product you are offering, and determines your unique selling proposition. From here, you will tackle the marketing planning process and develop the best way to get your product in front of buyers who want your product or service.

Dill created a simple four-step process for how small businesses can take action with creating a marketing plan.

• The first step is to hold a marketing meeting with all the marketing team and executives or stakeholders. This gives them time to offer questions, concerns and criticisms you haven’t thought of so you can go back to the board room and revise your strategy or plan.
• Next, add a timeline to all your tasks and assign team members and all the help you’ll need to execute that plan.
• Once your plan is in action, hold weekly check-ins in person or by email to keep everyone on track.
• Share a weekly progress report with all parties involved and execs to ensure you are moving in the right direction.

In addition to drafting your own plan, you can work with a digital marketing agency or use internet marketing and pay-per-click management services to leverage your online presence.

Once you’ve established a general road map, update it annually. Developing an evolving marketing plan sets your business up for continued success because it allows you to prepare for the unexpected and establish a connection between your brand and your audience.

Matt D’Angelo contributed to this article. Source interviews were conducted for a previous version of this article.

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Plan Projections

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Home > Business Plan > Marketing Strategy in a Business Plan

Marketing Strategy in a Business Plan

… we will get this market share by …

• Product USP : Why buy our product? What characteristics does the product have to meet customer needs?
• Promotion : What marketing activities will be undertaken? What means of communication will the business use to persuade customers of the benefits of the product? Will it use above the line promotion or below the line promotion?
• Place : What are the distribution channels? How is the business going to reach customers with its product?
• Price : What price will the business charge for the product, and what goal is it pursuing with the pricing strategy? Will the business use premium, penetration, economy or skimming pricing strategies.

Marketing Strategy Presentation

The marketing strategy section of the business plan can be presented in four sections relating to each of the four P’s product, promotion, place, and price as shown in the example layout below.

The marketing strategy is a key section of the business plan, at this stage you are not trying to present a complete marketing plan, but simply trying to show the investor that each major section of the marketing strategy has been thought about and that you have a good marketing mix.

All of the four sections should be consistent with and support each other, for example, if you are planning to adopt a high price strategy, then the product would be aimed at an upmarket target customer, distributed at high end stores, and make use of one to one personal selling.

This is part of the financial projections and Contents of a Business Plan Guide , a series of posts on what each section of a simple business plan should include. The next post in this series sets out the business model which the business intends to use to generate revenue.

About the Author

Chartered accountant Michael Brown is the founder and CEO of Plan Projections. He has worked as an accountant and consultant for more than 25 years and has built financial models for all types of industries. He has been the CFO or controller of both small and medium sized companies and has run small businesses of his own. He has been a manager and an auditor with Deloitte, a big 4 accountancy firm, and holds a degree from Loughborough University.

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How to Start a Small Business in 10 Steps

Learn how to start a small business from scratch with expert guidance. Get essential tips and steps for launching your dream journey successfully.

Brett Grossfeld

Share article.

Do you have a killer idea that you think would be perfect for launching a small business? If you believe what you see on TikTok, becoming an entrepreneur is just about as easy as posting a 30-second video. But in the real world, launching a small business can be a bit more challenging.

Starting a small business may seem daunting, but if you ask those same business owners if it’s worth the risk — few would trade the opportunity to shape their own destiny.

But where to start? Thankfully, you don’t need to have everything figured out before going out on your own. Successful small business owners are constantly learning from their mistakes — and improving their ideas and dreams along the way.

If you’re ready to take the leap and become a small business owner, keep reading.

Here’s what you’ll learn:

What is a small business, how much does it cost to start a small business, how to start a small business in 10 steps, what do you need to start a small business, start small — but think big.

Small businesses are generally defined by the U.S. Small Business Administration (SBA) as independent operations having fewer than 200 employees. And the majority of small businesses in the United States have fewer than five employees, according to the U.S. Census Bureau . 

But the number — or lack — of employees doesn’t necessarily define a “small business.” A business’s size can also be determined by the number of sales, the range of individual business locations, and other factors.

Along with size requirements, the SBA considers a company to be small if it’s:

• Independently owned and operated
• Not dominant in its field
• Physically located and operated in the U.S. (or a U.S. territory)

If your company meets the SBA’s definition of a small business, many government programs offer resources and local assistance for you to turn your dreams into reality.

Start Your Small Business With Big Things

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DEMO: See For Yourself For Free With Starter Suite

Build Your SMB Marketing Strategy With This Free Guide

TRAILHEAD: Starter Suite Quick Look

If you’re skilled in a certain trade — say, bookkeeping — you can launch a business with almost no money . But if your idea needs to be fleshed out and developed by researchers, scientists, and engineers, your startup costs can run into the hundreds of thousands of dollars and beyond. But most startup costs fall somewhere in the middle. 

Factors that influence cost

A sole proprietor working from home is going to have very different startup costs than a Silicon Valley startup flush with venture capital funds. But it doesn’t matter if you have $1,000 or $1 million to launch your small business — you’ll need to have a budget.

Are you moving the clutter out of your garage to make room for a desk? Or are you going to hire an architect to remodel a warehouse space in a trendy neighborhood? Obviously, both businesses are going to have wildly different expenses.

Think about your budget and what you can afford to get started. And it’s good to assume that unexpected expenses will pop up along the way — especially in your first year of business.

What kinds of costs to expect

The SBA has a worksheet that will help you calculate typical expenses for a small business, including one-time expenses such as:

• Rent : This includes security deposit, first month’s rent and utilities. If you’re working from home, you can deduct a percentage of your rent or mortgage on your taxes .
• Improvement costs: Anything that you might spend on your physical place of business to make it suitable for work.
• Inventory : If you’re selling a product, you’ll need goods to keep up with customer demand.
• Employees : This includes payroll, payroll taxes, and health insurance.
• Professional services: Accountants, lawyers, and consultants will all need to be paid
• Supplies : Think office supplies, such as paper and pencils, and operating supplies, like computers and printers.
• Marketing: Business cards, stationery, flyers, and advertising all fall under this category.
• Miscellaneous : This includes licenses, permits, legal fees, signage, technology, and accounting software. Everything else — liability insurance, repairs, maintenance, and dues.

The most difficult part of starting a small business is committing to your vision. It’s easier if you break down the process into small, achievable goals. Here are 10 steps that will get you on your way:

1. Do your research

If you don’t do basic market research before you launch your business, you may be down for the count before you even get started. Ask neighbors, friends, and even your barista if they would be interested in your product or service — and ask how much they’d be willing to pay for it. 

Conduct competitor research, local and global searches, and even offer surveys to consumers to see what the need versus want ratio is. 

2. Write a business plan

A business plan is your roadmap; it helps guide you as you start and grow your company. If you need capital to get started, most investors will want to review a business plan before they commit to any financing. 

To organize your ideas, download and fill out a business plan template . A well-written business plan provides clarity, confirms the math, and helps you establish goals so your business has the best chance of success.

3. Choose a business name

Finding the perfect brand name is a vital step in launching a new business. But hiring a professional naming company doesn’t come cheap — it can cost as much as $100,000 , according to Fast Company. 

If that’s outside your budget, there are countless AI-powered business name generators available online, and Fiverr has entrepreneurs who will help brainstorm business names for three figures or less.

4. Decide on your location

Take a look at the taxes, zoning laws, and regulations in your location. You may find that operating your business in a different location could offer financial advantages. Review the fees, costs, and tax benefits of each state to see which location makes the most sense for your business . A strategic move may put you ahead of the game before you even open the doors.

5. Get your finances in order

Startup costs discourage many would-be entrepreneurs, but the reality is that many successful businesses got started with little more than a vision, discipline, and hard work. However, if you really need cash for that newly opened business bank account, here are four ways of getting that money:

• Self-funding: If you have the means, you may use your own earnings to kickstart your business or see out financial counsel to work it into your budget.
• Outside investors: For a stake in your company, relatives or venture capitalists may be willing to invest in your business.
• Small business loans: If you want to keep full ownership of your business, a small business loan may be the way to go.
• Crowdfunding: If you’re feeling creative and confident, try sites such as Kickstarter or GoFundMe to generate capital.

6. Take care of the legal stuff

Register your business in the state where it was formed — and make sure that you’re set up to pay state income and unemployment tax. Review whether your local municipality requires filing for a license or permit to operate your business. 

To satisfy Uncle Sam, apply for an EIN from the IRS . Confirm that no one else is using your business name by contacting your state filing office or online database. Some business structures require using a doing business as (DBA) name, and you may be required to open a business bank account.

7. Develop a marketing plan

Once you have a terrific name for your company locked down, you’ll want to create an online presence for your business. Be consistent on your social media channels , ideally creating accounts on the channels — meeting them online where they are. 

Develop a website that’s intuitive and filled with all the information your customers need. Your marketing may also include advertising campaigns and public relations.

8. Set up your CRM software

To enhance your marketing efforts and grow your small business, try customer relationship management ( CRM) for Small Business . This will be your solution for storing and managing prospect and customer information such as contact information, accounts, leads, and sales opportunities — all in one single source of truth. 

With Salesforce’s Starter Suite , you can start in minutes and easily manage your marketing, sales, and customer service as your business scales.

9. Launch your product or service

Congratulations: You’ve done all the hard work and you’re ready to introduce your product to the world. Make sure to announce your launch on social media — and consider throwing a media-friendly bash to celebrate.

10. Keep your customers happy

When you use CRM software, you can keep track and personalize support for all your customers. And happy customers are good for business — 80% of them say the experience a company provides is just as important as its products or services .

The United States has more than 33 million small businesses, according to the U.S. Chamber of Commerce , and that number represents 99.9% of all U.S. businesses. And most of those small businesses started the same way — with an entrepreneur and an idea. But it takes more than just a dream to launch a small business.

So, where to start?

It’s time to take some notes. First, start outlining your business plan. If you’re stuck, ask yourself these four questions when developing your plan :

• Goals : What do you need to accomplish to achieve your vision?
• Methods : What are the steps you need to follow to get you there?
• Measurements : How will you determine when each objective has been met?
• Obstacles : What could throw you off course along the way?

Once you’ve written a business plan and are feeling confident, you’re ready to establish:

A name for your business

A great business name should succinctly identify your company and its audience. Brainstorm and get feedback from friends, family, and potential customers. And before you fall in love with your new company name, make sure that an established business in your industry isn’t already using that name.

A location for your business

Choosing where to conduct business is one of the most important decisions you can make for your small business. While staying close to home may be your first instinct, a change of venue may prove to be financially advantageous.

A business structure

For tax purposes and protection of personal assets, you need to choose a business structure that offers the right balance of legal protections and benefits. Common business structures include sole proprietorship, partnership, limited liability company (LLC), corporation, and cooperative.

A legal presence

If you want personal liability protection, legal protection, and tax benefits for your company, you’ll need to register your business with state and local governments.

Federal and state tax ID numbers

Your Employer Identification Number (EIN) works like a personal Social Security number, but for your business. You need an EIN to pay state and federal taxes for your company.

Licenses and permits

Whether your business needs to apply — and pay for — licenses and permits depends on your business activities, location, and government rules. Review regulations from city, state, and federal agencies.

A business bank account

Opening up a bank account exclusively for business use will help keep your personal finances separate, making life easier at tax time. There are several banks that will allow you to open a business checking account with a zero balance, but traditionally banks will require an opening deposit of anywhere from $1,000 to $25,000.

Start-up funds

Even if you open a business checking account with a zero balance, you’re going to want to have some funds to cover basic operating expenses. The SBA offers guidance on obtaining funding for your small business, including loans, grants, and investors.

Starting a new business may feel like a gamble, but business insurance will help you cover your bet. The right insurance policy will help protect you against accidents, natural disasters, and lawsuits.

You should also consider:

Customer relationship management

A CRM platform keeps your customer data organized and provides the foundation to build connected customer experiences (that can be made even better through artificial intelligence). Starting with a suite of sales, service, marketing, and commerce tools is easy.

Invoice and billing software

While it is possible to keep track of your financial records on a traditional paper ledger, modern invoice and billing software makes the process much, much easier.

A graphic designer

A well-designed logo can make or break a business. The Nike “swoosh” was created by a graphic design student — and the $35 Nike initially spent paid for itself many times over.

Many small businesses exist with just a presence on social media, but having a professionally designed website adds legitimacy to your business.

Marketing experts

Like graphic design, marketing expenses are costs that many small business owners initially want to avoid. But strategically investing in a marketing campaign can be a boon for a small business that wants to make noise in a crowded marketplace.

A Human Resources department

Once your business grows to a certain size, it’s time to create a human resources (HR) department — or, at least, to hire an HR professional. This professional can focus on things such as labor law compliance, employee recruitment, employee engagement and development, and compensation and benefits management while you manage your business.

An assistant

For most small businesses starting out, hiring an assistant to perform administrative and clerical duties is something of a luxury. If your budget is tight, consider a virtual assistant .

What are some popular small business ideas?

If you have a unique idea for a small business, great. But some of the best small business ideas build on your strengths and experience. What do you love to do? What lights you up when you are helping the community? Do you have a pull to do something more?

What are the odds that my small business will succeed?

Starting a small business is no guarantee of success. Approximately 80% of small businesses survive their first year, according to the Bureau of Labor Statistics. The survival rate decreases to 50% after five years and 30% after 10 years.

What are some Fortune 500 companies that started small?

Not all big companies started with millions of dollars in venture capital. Some of America’s biggest brand names had far more modest beginnings . Apple famously got started in a Silicon Valley garage, while Mattel was building dollhouse furniture from picture frame scraps in its early days.

What are the most business-friendly states?

Before setting up shop in New York or California, consider launching your small business in North Dakota, Indiana, Arkansas, South Dakota, or North Carolina. These states offer the best conditions to start a business , according to Forbes Advisor.

What can I deduct for my small business at tax time?

(Almost) everyone knows that you can deduct entertainment and travel expenses as a small business owner. But you can also deduct software subscriptions, office furniture, and interest on small business loans, according to NerdWallet .

Taking the leap to start your own small business is just the first step on your entrepreneurial path. But you’re in good company. Nearly half of all U.S. employees are employed by a small business — and more than 80% of those small businesses are solo ventures , according to Forbes Advisor. There’s no better time than the present to start turning your dreams into reality.

Want to grow your new small business? Sign up for a Salesforce free trial .

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Marketing Strategy Business Plan

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Cambridge Strategy Group

Executive summary executive summary is a brief introduction to your business plan. it describes your business, the problem that it solves, your target market, and financial highlights.">, opportunity.

The start up businesses in Cambridge are in need of a consulting firm that helps them decide how to market themselves and build themselves to a successful business. Research shows that many of these businesses fail since they don’t have the resources to make the right choices. Helping them keeps people employed and the economy going strong. 

The Cambridge Strategy Group (CSG), L.L.C. is dedicated to providing marketing and management consulting services to small and emerging businesses looking for opportunities to increase their potential for success. 

The target market is defined by the customer needs that create the market, the structural forces that govern operation within the market, and the attractiveness of the market based on strategic value, market size, market growth, and potential for profit.

Competition

There are many rivals in the Cambridge area that fall into 4 categories: segment rivals, market rivals, generic rivals, structural rivals.

The Cambridge Strategy Group is focused specifically on helping small and emerging businesses maximize their potential for success. 

Expectations

The market for Cambridge Strategy Group’s services is enormous. Initially, the three founding members intend to work part-time on this venture while maintaining full-time positions with other corporations. As we determine how best to enlarge our operations, we will consider expanding the business as defined in our strategy.

Financial Highlights by Year

Financing needed.

The three managing directors will contribute $115,000.  John Gordon is contributing $40,000, Todd Kuczaj will be contributing $40,000 and Ben Cordell will be contributing $35,000. 

Problem & Solution

Problem worth solving.

The new businesses in the area  were started by an entrepreneur with a solid idea, but little experience in creating the formal business strategies or marketing deliverables necessary to turn their idea into a successful business. With recent IPOs giving back much of their initial valuations, companies are now being forced to demonstrate profitable business models in order to maintain strong valuations. Venture capitalists need to focus on making their existing companies successful instead of simply prospecting for the next great idea. To accomplish this, founders need to effectively define and communicate their value propositions. Since this is not a core competency for many entrepreneurs, there is an opportunity to provide this skill set through outsourcing arrangements. Additionally, founders need experience in sales and marketing to exploit market opportunities and create early revenue wins. Finally, no business currently exists with dominant mind-share as a "small business consulting" firm.

Our Solution

The Cambridge Strategy Group is focused specifically on helping small and emerging businesses maximize their potential for success. We differentiate ourselves in the following ways:

• Focus on small business:   Our mission is to help small businesses of today become the leading corporations of tomorrow. Cambridge Strategy Group will attempt to own the words "small business" in the minds of our potential clients.
• Cost-effective personal interaction with local consultant presence: We will target new regions with local consultants, allowing us to personally interact with small businesses without needing to bring consultants to the region.
• A diverse network of consultants and alliance partners:   By relying on a nationally distributed talent base coordinated to work together remotely, we will be able to bring together a variety of skills to meet the needs of our clients.

Target Market

Market size & segments.

Market Segmentation

ENVIRONMENTAL FACTORS The following factors define the environment in which CSG hopes to succeed.

• Physical:  New businesses are being formed across the United States every day. Providing consulting services to these businesses will require local presence. North Carolina’s Triangle Area has recently been rated as one of the top three metropolitan areas for small businesses by Dun and Bradstreet’s  Entrepreneur  magazine.
• Legal:  The creation of the Limited Liability Company has made it very simple for new businesses to organize as formal business entities. Limited Liability Companies are ideal for small businesses as they avoid the double taxation characteristic of C Corporations, while providing limited liability for the company members.
• Economic:  Current economic conditions are continuing to challenge investors’ views regarding the potential for return. The market is no longer rewarding entrepreneurs solely on the strength of their ideas. Instead, business owners and Venture Capitalists are expected to show profitability before they will be allowed to reap the rewards of their hard work. While small business owners bring innovative ideas and possibly leadership qualities to their organization, they will need to rely upon skills from other disciplines, including marketing, to succeed.
• Social:  According to a Small Business Administration report, U.S. small business is at an all-time high  (The Facts About Small Business, 1999) "interest in owning or starting a small business has broken new records [between 1993 and 1998]." While recent stock market corrections may have frightened a segment of potential entrepreneurs, the opportunity for financial reward keeps many small business owners diligently chasing their dreams.
• Technological:  Recent advances in technology have greatly enhanced the ability for distributed teams to work together on common projects. The proliferation of the Internet facilitates data sharing and communication. Voice-over-IP technology reduces the cost of conversation between CSG members working across the country.

With these conditions in mind, CSG will concentrate on initially building clients in the North Carolina area before expanding into other areas. We will be concentrating on all businesses that employ less than 100 individuals. CSG will not segment its market to any greater degree since the company wants to build clients as quickly as possible. Therefore our market analysis chart below reflects this initial strategy.

Target Market 

The target market is defined by the customer needs that create the market, the structural forces that govern operation within the market, and the attractiveness of the market based on strategic value, market size, market growth, and potential for profit. Each of these areas is described below.

STRUCTURAL FACTORS Particular market forces affect the ability of the Cambridge Strategy Group to succeed. These forces are identified below:

• Buyer Power:  With almost 900,000 new businesses starting each year, there is ample demand for consulting services. If any particular business chooses to work with another consulting firm, there are still a large number of firms that can be targeted by CSG. Buyers have power in this market, but the size of the market makes it unlikely that buyer power will have any significant negative impact on the consulting firm.
• Threat of Conventional Competitors:  No other conventional competitor owns the idea of "small business consulting" in the minds of today’s business owners. A number of high-profile management and marketing consulting firms exist, yet most of these firms have a reputation for being expensive and much too theoretical for small business owners who have practical, short-term concerns. Still, there is potential for these firms to open distinct teams of consultants focused on this market place. These teams would have particular strength in an area where the competitors already have an established consulting presence, such as the major U.S. cities. By beginning our efforts in the Triangle Area of North Carolina, Cambridge Strategy Group will exploit an area that has a very strong market of small businesses, yet does not have many high-profile competitor offices outside of tax specialists. No smaller competitor has emerged in this area.

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• Supplier Power:  Suppliers have minimal power over a consulting firm. The www.cambridgestrategy.net website URL as well as all of the Cambridge Strategy Group email addresses are owned by CSG. Our Web-hosting provider can be changed quickly in the event of any disruption of service. CSG intends to work with third party alliance partners to fulfill client projects. For example, CSG is in the process of entering into an agreement with a Web development firm. This supplier will provide website development for the www.cambridgestrategy.net website in exchange for first right of refusal for future client projects. Contractual stipulations have given the Group legal remedies to terminate the contract due to cost, quality, or time issues with the supplier. By crafting supplier contracts in a careful manner, we hope to limit our exposure to risk due to suppliers’ power.
• Threat of Substitutes:  Potential substitutes are a very real threat. Venture Capitalists could add more consulting services to their portfolio in order to have more points of contact with the new business. Additionally, non-profit groups such as the Council for Entrepreneurial Development offer basic business plan services, primarily focusing on pre-Angel businesses. Cambridge Strategy Group intends to form relationships with each of these potential substitutes. By working with Venture Capitalists, CSG is able to provide a set of core competencies in marketing and business strategy that complements the VCs funding and business model assessment competencies. Also, by becoming more involved with the Council for Entrepreneurial Development and other non-profit organizations, CSG will gain access to a number of firms who will be potential prospects for marketing consulting once they receive their initial funding.
• Threat of New Entrants:  This threat is significant as there are very few barriers to entry in a consulting market. Consulting firms do not normally have significant intellectual property that can be patented, and the requirements for creating these firms are minimal. Fortunately, the size of the new business market should sustain a number of firms in this area. The Cambridge Strategy Group will focus on gaining ownership of the idea "small business consulting" in the mind of the market. By owning that idea, CSG will minimize its exposure to new consulting firms with similar targets. Owning this idea is an expensive task that will have to start locally and move from one city to another as the company expands.

Current Alternatives

Competitors to the Cambridge Strategy Group fall into four categories:

• Segment Rivals:  Segment Rivals offer the exact same services as the Cambridge Strategy Group. These firms must focus exclusively on small businesses and offer marketing and/or management strategy services.
• Market Rivals:  There are a number of available Market Rivals who compete with the Cambridge Strategy Group while having slightly different business focuses. Examples of market rivals include start-up focused branches of Big Five Consulting Firms, Management Consulting Firms, and Venture Capitalists who also provide business services.
• Generic Rivals:  Generic Rivals represent alternative solutions. The main alternative to outsourcing work to a consulting firm is performing the work in-house.
• Structural Rivals:  Structural Rivals are the forces inherent in the market through which the firm must operate. These forces were described in the previous section entitled Target Market Analysis.

Our Advantages

Key Success Factors:   After exploring the opportunities and threats that permeate this market, the following Key Success Factors emerge as the requirements to be successful at providing marketing and management consulting services to small businesses.

• Local presence in a strong small business market;
• Affordable pricing structure/minimal costs;
• Clear value proposition, communicated into target market;
• Core competencies in marketing and strategy;
• Recognition as leading "small business consultants" or, no other firm claiming that title;
• Venture Capitalist relationships.

Keys to Success

UNIQUENESS OF SERVICES The Cambridge Strategy Group is focused specifically on helping small and emerging businesses maximize their potential for success. We combine Blue Chip training with small business experience and local presence. We differentiate ourselves in the following ways:

• Focus on small business.  We place our best people on small business customers. Our mission is to help small businesses of today become the leading corporations of tomorrow. Cambridge Strategy Group will attempt to own the words "small business" in the minds of our potential clients.
• Cost-effective personal interaction with local consultant presence. Personal interaction provides small businesses with a level of comfort not available with remote consultants. There may be many occasions where the small business founders may ask the consultant to simply "stop by," to react to a new development, or to answer a question. While this local presence and personal interaction is highly valued, business owners are often unable to afford the cost associated with bringing consultants to them from other areas.
• A diverse network of consultants and alliance partners.  Solving the unique problems that face small businesses today demands a wide range of skills and experiences. By relying on a nationally distributed talent base coordinated to work together remotely, Cambridge Strategy Group will be able to bring together the skills required by a particular client without incurring the expense of physically bringing all of the individuals together. In the book,  22 Immutable Laws of Marketing , authors Al Ries and Jack Trout note that being first in the customer’s mind is more important than being the overall leader. In the world of small business, this is particularly true. With 898,000 small businesses starting each year, there is a significant opportunity for a consulting firm such as Cambridge Strategy Group to become the "first" consulting firm dedicated exclusively to small businesses in the minds of a number of these potential clients.

Marketing & Sales

Marketing plan.

We have a number of ways to promote We will use a number of relationships to promote the Cambridge Strategy Group.

Through participation in the North Carolina Chapter of the Council for Entrepreneurial Development, we will make contacts with key Venture Capitalists, small business founders, and small businesses resources in the area. Once we have helped our first few clients, we will then explore relationships with local newspapers. Participating in local chambers of commerce will also help us to get increased exposure. In every method of communication, we will constantly reinforce our differential advantage:

• Focus on helping small businesses start moving in the right direction;
• Practical, actionable, short-term marketing and business strategy help;
• Local presence for availability and minimization of costs;
• Broad skill base combining Fortune 500 training with small business experience.

The 20 projects averaging 200 hours each listed represents approximately two person-years of work. However, additional time must be included for finding new clients and building Venture Capitalist relationships. For this forecast to become a reality, it will require either: (a) additional consultants to join the firm or (b) some members of CSG to work full-time on group activities. Note that "projects" are not synonymous with "clients." Any given client may require multiple projects from CSG.

The Cambridge Strategy Group understands the importance of implementing the technological components of a small business as soon as possible in order to facilitate communication between the company and its clients, employees, and partners. Therefore, we offer assistance in email enablement as well as phone and fax set-up. CSG also offers expertise in constructing an Internet presence through Web development and Web hosting.

Milestones & Metrics

Milestones table, key metrics.

Our Key Metrics are: 

• Total clients per month 
• Average billing per engagement. 
• Repeat business vs. new business. 
• Facebook likes, Twitter follows. 

Ownership & Structure

The company is organized as a manager-managed Limited Liability Company. Initially, we will have three members with equal equity stakes in the company making all voting decisions. An executive director who is one of the managers will be identified to run meetings and provide some form of order to ongoing discussions. Additionally, we will hire consultants as needed to help our clients. Consultants will be paid on a per-deliverable basis.

Management Team

The CSG management team brings a broad range of industry experience and training from both energetic small firms and experienced industry leaders.

John B. Gordon, Executive Director: John has worked in marketing, business development, and corporate strategy for a number of small and large firms, including EMC Corporation, IBM Corporation, and Larscom, Incorporated. John’s participation on the North Carolina Council for Entrepreneurial Development, plus his experience providing consulting services to small businesses, catalyzed the formation of the Cambridge Strategy Group.

Todd D. Kuczaj, Managing Director: Todd has worked in Internet consulting, Web design/development, financial services, and media publications for a variety of companies, including a Big Five consulting firm, Integrated Information Systems Inc., SunAmerica Securities Inc., and the Foothills Sentinel. Todd currently functions as an experienced analyst for a Big Five consulting firm, working with Fortune 100 and Fortune e-50 firms to solve their business and technology issues.

Ben S. Cordell, Managing Director: Ben has worked in business development, account management, systems engineering, marketing, and product development positions at LifeServ and ONE Co. (formerly DC Systems). Ben currently functions as a corporate strategy specialist at LifeServ, discovering and developing merger, acquisition and strategic partnership opportunities.

The Cambridge Strategy Group will create an advisory board to bring insight into new areas including consulting management, finance and accounting, venture capital, and local media. The Founders of CSG have a number of contacts that could certainly provide useful guidance in our future operations. We will determine the value and compensation for the advisory board in future discussions.

Personnel Table

Financial plan investor-ready personnel plan .">, key assumptions.

Below is a list of assumptions that define the short-term business model:

• Year 1 will  be spent preparing and learning how best to approach clients and building relationships with VCs;
• All managers will hold full-time positions with other companies;
• We will focus on business opportunities in NC until we create sufficient revenue to open foreign LLC’s in other states;
• year 1  financial model represents only three managers;
• All revenue is realized when a project is finished

Revenue by Month

Expenses by month, net profit (or loss) by year, use of funds.

Our Startup Expenses are: 

Start-up Expenses

Stationery etc.$100

Brochures$150

Insurance$200

Other$4,000

TOTAL START-UP EXPENSES$4,650

Sources of Funds

Our 3 owners will contribute to our startup: John Gordon is contributing 40,000, Todd Kuczaj is contributing 40,000, Ben Cordell contributed 35,000. The total from the owner investment is 115000

Projected Profit & Loss

Projected balance sheet, projected cash flow statement.

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Top 5 essentials for new entrepreneurs starting a business.

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Top 5 Essentials For New Entrepreneurs

Being an entrepreneur is one of the most exciting and rewarding endeavors you can undertake. It offers the freedom to innovate, the opportunity to pursue your passion, and the potential for significant personal and financial growth. Because the path to entrepreneurial success is filled with challenges, it's crucial for new entrepreneurs to set themselves up for success by establishing a solid foundation from the start.

Having the right skills is crucial for setting your business up for success. These skills enable you to navigate the complexities of entrepreneurship with confidence and precision. Effective communication, strategic thinking, financial literacy , and marketing acumen are just a few of the essential competencies that can help you make informed decisions, manage resources efficiently, and adapt to changing market conditions. By honing these skills, you can build a resilient business, attract and retain customers, and create a sustainable growth strategy.

In essence, the right skills empower you to transform challenges into opportunities, driving your business toward long-term success.

Here are the top five essentials every new entrepreneur needs when starting a business:

1. clear vision and mission.

Your vision and mission are the cornerstones of your business. They define what you want to achieve and how you plan to get there. A clear vision provides direction and purpose, while a mission statement outlines your business's core values and goals. These elements not only guide your decision-making but also inspire your team and attract customers who resonate with your purpose.

Tip: Spend time refining your vision and mission. Make sure they are specific, achievable, and aligned with your personal values.

2. Comprehensive Business Plan

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A well-thought-out business plan is essential for laying out your roadmap to success. It should include your business goals, target market analysis, competitive landscape, marketing strategy, operational plan, and financial projections. A robust business plan helps you stay focused, secure funding, and measure your progress.

Tip: Use business plan templates and resources available online to structure your plan. Regularly update it as your business evolves.

3. Strong Financial Management

Don’t underestimate the importance of financial management . Sound financial management skills are crucial to build a financially stable business. This involves budgeting, forecasting, managing cash flow, and keeping accurate financial records. Understanding your finances allows you to make informed decisions, avoid unnecessary debt, and ensure your business remains profitable.

Tip: Consider hiring a professional accountant or using accounting software to keep your finances in order. Review your financial statements at a minimum of monthly to stay current on your business’s financial health.

4. Solid Marketing Strategy

A strategic marketing plan is vital for attracting and retaining customers. This includes understanding your target audience, creating a strong brand identity, leveraging social media, and utilizing various marketing channels to reach potential customers. Consistent and effective marketing helps build brand awareness and drives sales.

Tip: Invest in digital marketing tools and techniques such as SEO, content marketing, and email marketing. Track your marketing efforts and adjust your strategies based on what works best.

5. Supportive Network and Resources

Building a supportive network of mentors, advisors, and peers can significantly impact your entrepreneurial journey. These connections provide valuable advice, support, and opportunities for collaboration. Additionally, access to resources such as industry events, workshops, and online communities can help you stay informed and motivated.

Tip: Join local business groups, attend industry conferences, and engage with online forums. Don’t hesitate to seek mentorship and build relationships with experienced entrepreneurs.

The bottom line is that embarking on the entrepreneurial journey is both thrilling and demanding. By focusing on these five essentials—clear vision and mission, comprehensive business plan, strong financial management, solid marketing strategy, and supportive network and resources—you can set a strong foundation for your business. Remember, success doesn’t happen overnight. Stay committed, keep learning, and adapt as needed. With determination and the right tools, you can turn your entrepreneurial dreams into reality.

Melissa Houston, CPA is the author of Cash Confident: An Entrepreneur’s Guide to Creating a Profitable Business and the founder of She Means Profit . As a Business Strategist for small business owners, Melissa helps women making mid-career shifts, to launch their dream businesses, and I also guide established business owners to grow their businesses to more profitably.

The opinions expressed in this article are not intended to

replace any professional or expert accounting and/or tax advice whatsoever.

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Free MS Word Strategic Planning Templates

By Courtney Patterson | May 11, 2024

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Below is a collection of the best strategic planning templates in Microsoft Word to help you create a comprehensive roadmap for future growth and success.

Included in this article, you'll find: 

• A one-page business strategy template
• A Microsoft Word IT Strategic Plan Template
• A 5-year strategic business plan template
• A nonprofit strategic plan template
• A list of related strategic planning templates

Microsoft Word Basic Strategic Plan Template

Download the Sample Basic Strategic Plan Template for Microsoft Word   Download the Blank Basic Strategic Plan Template for Microsoft Word  

When to Use This Template : Use this template with or without sample data when you are starting your business and need to outline a clear direction and foundational strategies. This tool is crucial for transitioning from an informal approach to a more structured strategic planning process. 

Notable Template Features : This basic strategic plan template simplifies the planning process with a clear, easy-to-follow structure that covers essential strategic elements. It includes sections for mission and vision statements, a SWOT analysis, goals, and action plans, making it accessible for first-time strategists.

Check out these  free strategic planning templates that offer robust resources, including ready-to-use frameworks and expert advice, so you can meticulously craft and execute your strategic vision.

Microsoft Word One-Page Business Strategic Plan Template

Download Sample One-Page Business Strategic Plan Template for Microsoft Word Download Blank One-Page Business Strategic Plan Template for Microsoft Word

When to Use This Template : Consider this template when you’re on a deadline and need a swift, comprehensive snapshot of your strategy. Available with or without sample data, the template is ideal for pre-meeting preparations, allowing you to quickly and thoroughly review your strategic position.

Notable Template Features : This one-page business strategic plan template boils down intricate strategies to a single, accessible page. Featuring streamlined sections for goals, actions, and metrics, it delivers a clear and concise strategic outline that's easy to share and discuss. Download the sample version for a pre-filled template, or try the blank version to fill in the sections with your own data.

Check out this  strategic planning guide , complete with free templates that offer you all the tools and insights you need to expertly develop and implement your strategic plans.

Microsoft Word IT Strategic Plan Template

Download Microsoft Word IT Strategic Plan Template Download Sample IT Strategic Plan Template  

When to Use This Template : Dive into this template when your IT department is gearing up for a major overhaul or aligning with new business strategies. Available with or without example text, the template is a must-have for plotting out the technological roadmap that supports your organization's long-term vision.

Notable Template Features : This IT strategic plan template features IT-specific sections, such as technology assessments and future roadmaps, making it a powerhouse for managing and planning IT investments. The template includes detailed prompts, so you can thoroughly address and align each aspect of your IT strategy, from cybersecurity to cloud computing, with overarching business objectives.

Explore this  article on crafting strategic plans . It offers a treasure trove of free templates to guide your team through the strategic planning process, ensuring a seamless and effective strategy formulation.

Microsoft Word Advanced Strategic Planning Template

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When to Use This Template : Turn to this dynamic template with or without sample data when you’re ready to plan an all-inclusive strategy. Perfect for times of significant growth or change, it's especially useful for teams looking to blend comprehensive market insights with long-term planning.

Notable Template Features : This advanced strategic planning template is designed to guide you through every facet of strategic development, from SWOT analysis to detailed financial planning. Offering structured sections for an all-encompassing view of your business landscape, it ensures that you have a robust foundation for decision-making and future growth. Download the sample version for a pre-filled template, or try the blank version to fill in your own data.

Dive into this comprehensive  guide on strategic planning model templates to access a diverse array of free resources and streamline the path to your strategic goals.

Microsoft Word One-Year Strategic Business Plan Template

Download Sample One-Year Strategic Business Plan Template for Microsoft Word Download Blank One-Year Strategic Business Plan Template for Microsoft Word

When to Use This Template : Use this one-year template with or without sample data to reach your key goals within the next year. It's a must for companies looking to translate annual objectives into clear, actionable steps.

Notable Template Features : This one-year strategic business plan template is designed with simplicity in mind, featuring sections that help break down goals into achievable actions and timelines. The template’s streamlined approach ensures that you can focus on what matters most, making it easier to track progress and adjust strategies as needed.

Microsoft Word 5-Year Strategic Business Plan Template

Download the Sample 5-Year Strategic Business Plan Template for Microsoft Word Download the Blank 5-Year Strategic Business Plan Template for Microsoft Word

When to Use This Template : Use this template to lay the strategic groundwork for the medium-term achievements your organization aims to reach in the next five years. Available with or without sample text, it's perfect for transitioning from startup to established entity, allowing you to focus on expansion and scalability.

Notable Template Features : This 5-year strategic business plan template empowers you to set ambitious yet attainable goals and create strategies for market expansion. It also includes tools for financial forecasting and resource allocation, making it easier to manage growth and measure success over a longer period.

Microsoft Word Long-Term Strategic Business Plan Template

Download the Long-Term Strategic Business Plan Template for Microsoft Word

When to Use This Template : Use this template when you’re aiming for a plan of 10 years or longer and envisioning your business's journey toward long-term innovation and industry leadership.

Notable Template Features : Featuring a decade-spanning outlook, this long-term strategic plan template empowers you to set visionary goals and detailed strategies for sustainable growth and innovation. It’s designed to help you align your long-range plans with actionable steps, ensuring every department is moving toward a common, ambitious future.

Microsoft Word University Strategic Plan Outline Template

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When to Use This Template : This template helps university leaders chart a future course that enriches academic excellence and campus life. Use it during periods of strategic reflection or in advance of accreditation reviews to ensure all goals align with the institution's mission and vision.

Notable Template Features : Tailored to the academic sector, this strategic plan outline includes sections for setting educational priorities, creating a strategy for program development, and planning campus enhancements. Available with or without example text, it facilitates a comprehensive approach to institutional growth, encouraging stakeholder engagement and long-term planning for academic and infrastructural improvements.

Microsoft Word Marketing Strategic Planning Template

Download the Sample Marketing Strategic Planning Template for Microsoft Word Download the Blank Marketing Strategic Planning Template for Microsoft Word

When to Use This Template : Turn to this template when you're preparing to put a new product on the market or revamping your brand's presence. It's ideal for synchronizing your marketing initiatives with your overarching business goals.

Notable Template Features : This template with or without sample data stands out with its clear sections for defining marketing objectives, pinpointing your audience, and crafting detailed campaign strategies. It supports marketers by laying out a comprehensive plan that not only attracts but also retains customers, ensuring all marketing activities are in lockstep with the business's vision and objectives. Try the pre-filled template to see sample text, or use the blank template to fill in your own data.

Microsoft Word Nonprofit Strategic Plan Template

Download the Nonprofit Strategic Plan Template for Microsoft Word

When to Use This Template : Reach for this template when your nonprofit is gearing up for a period of strategic renewal or aiming to better align its efforts with its core mission. Helping you clearly articulate your organization's direction and impact, this tool is crucial for running annual planning sessions or preparing funding and grant applications.

Notable Template Features : This template is designed specifically for nonprofit organizations, featuring sections dedicated to mission statement clarification, stakeholder engagement strategies, and impact assessment methods. It offers a comprehensive framework for nonprofits to navigate the complexities of sustainability and mission-driven planning, ensuring every activity contributes to long-term success.

Related Strategic Planning Templates

Discover this list of free templates that perfectly complement your strategic planning needs. From business model canvases to detailed market analyses and customer journeys, these tools ensure a solid value proposition and guide your business toward success.

Free Microsoft Word Action Plan Templates

Check out these  free Microsoft Word action plan templates for tools to streamline your project planning, enhance your task management, and achieve your goals more efficiently.

Free Gap Analysis Templates

Explore this  collection of free gap analysis templates to help you identify the discrepancies between your business's current state and its desired future state, offering a clear pathway for strategic improvement and goal achievement.

Free Scenario Analysis Templates

Use these  free scenario analysis templates to get frameworks that prepare you for various future possibilities, enabling strategic decision-making and risk management.

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Original text

The year 2024 combines innovation and a strategic marketing approach. You can successfully promote and grow your small business with the right plan.

Social Media And E-Commerce

Social media strengthened its position in 2024. It is now the leading platform for e-commerce. Social networks have become powerful tools for direct interaction between brands and consumers. Modern companies actively use TikTok marketing to develop a personal brand and increase the number of users. 

Today, it is popular to integrate advanced AR, personalized recommendations, and shopping directly on social networks, taking customer interaction to a new modern level. Shopping in this way has become more convenient and intuitively popular.

Statistics provide the following information:

• more than 40% of consumers have found the right product on social media in the last three months;
• more than 25% of users made a purchase directly on the social media platform;
• more than 20% of social media users use direct messages for customer service.

Indicators of social media's positive impact on the development of small businesses are constantly increasing, which indicates the right choice of platforms for product advertising.

Influencer Marketing: The Evolution of Authenticity

The trade focuses on micro- and nano-influencers who have a high degree of engagement and authenticity. Advertising on the personal blogs of famous people in specific niches is yielding positive results and helping small businesses grow. We can observe a shift in priorities from the number of subscribers to the quality and relevance of content.

Current statistics show the following results:

• 50% of marketers have allocated a budget for advertising from bloggers;
• 59% of marketers plan to increase spending on social media advertising;
• 24% of users have purchased a product advertised by an influencer.

Small businesses will benefit from promoting their products through bloggers with different audiences. Find the right influencers, use LinkedIn email finder to connect with media personalities, and start collaborating to grow your business. 

Video Content: A Major Player in the Content Scene

Video content has held a leading position over the past few years. This presentation and broadcasting of information has become an integral part of modern media. Companies are eagerly integrating video content into their marketing strategies. The following types of video content are popular:

• short videos;
• live broadcasts;
• interactive videos.

Live broadcasts will be the most popular video format in 2024. They help to interact with the audience as closely as possible in real time. Interactive video advertising and 360-degree volumetric videos are gaining popularity. Experts predict their active use this year and the active improvement of video marketing. 

To Summarize

Small businesses are actively using modern marketing trends for development and growth. Research helps to identify prosperous advertising areas and choose the appropriate option to promote the brand or product. We can observe the active use of social networks as advertising platforms.

Popular social networks and bloggers have become integral to promoting almost any product or merchandise. This year's list of the best marketing strategies for small business development included social media, influencer marketing, and video content

Copyright © 2024 SCORE Association, SCORE.org

Funded, in part, through a Cooperative Agreement with the U.S. Small Business Administration. All opinions, and/or recommendations expressed herein are those of the author(s) and do not necessarily reflect the views of the SBA.

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What Is a Brand Strategy? And How to Create One

Learn about brand strategy, how to implement it into your business, and how to determine your brand positioning.

What is a brand strategy?

A brand strategy is a framework that determines how businesses present themselves to customers and stand out amongst competitors. Your business’s brand is more than its name, logo, fonts, and colours. Think of your brand as the sum of your business’s look and feel, personality, philosophy, values, and customer experiences.  

Consistent and values-driven brand efforts inspire trust in consumers, who increasingly purchase from brands that offer quality while contributing to a better world, according to reports by Lucidpress and Edleman [ 1 , 2 ]. With a clear brand strategy, you can: 

Build your business

Reach your ideal customers or target market

Market your products more effectively  

Increase brand awareness in the marketplace

In the sections below, you’ll explore your brand’s foundation and build a brand strategy. 

3 key steps to exploring your brand’s foundation

Complete the steps below to establish a strong brand foundation and develop a strategy to present your brand to the world. 

Build business plan elements. 

A business plan is a formal document describing a business’s goals and strategies to meet them. Think of it as a roadmap you can use alongside a brand strategy to develop a thriving business. Follow the prompts below to compose a basic business plan, or refer to your existing business plan and explore ideas that will be fundamental to your brand.  

What is your business’s mission statement?

What value does the business offer your target customer?

How would you describe your business model: the products and services you offer and their price points?  

When you explore these details, what possibilities do you see for identifying a tone, mood, or set of concepts you could use to define your eventual brand? 

Refine your buyer personas.

It’s important to know who your business serves so that you can design a brand and deliver an experience that resonates with them. A complete market analysis can offer a thorough look at a specific market, but for this brand exercise, consider the following: 

What are your target customers’ values and beliefs?

What other brands do they admire, buy from, and stay loyal to?

What are their typical objections when considering whether or not to purchase a product?

How do they find out about new products? 

How do their typical purchasing habits reflect their personalities, pain points, values, beliefs, goals, and needs?

Explore brand archetypes.

In your branding research, you might come across the idea of brand archetypes, which marketers and businesses have developed from psychologist Carl Jung’s concept of archetypes to describe the human psyche. Examples of brand archetypes include:

The creator: To refer to brands that encourage self-expression, innovation, and creativity to solve problems

The outlaw: To refer to brands that disrupt the status quo and inspire revolutionary attitudes

The sage: To refer to brands that position themselves as thought leaders and experts in their industry

Exploring brand archetypes and identifying one or several that align with your business goals can be a great way to generate fresh ideas for your brand’s potential. To gain these insights, take an online brand archetype quiz like MasterBrand's or Lucidpress's .

How to build a brand strategy

It’s time to use the brand foundation exercises to build a strategy. Each brand strategy component will require you to be creative and systematic, appeal to customers’ emotions and reason, and reflect deeply on your business objectives. 

Define your brand’s mission.

Your brand’s mission statement should communicate the purpose and philosophy behind the customer experiences you’re creating. Use the prompts below to help define your brand’s mission. 

What inspires you to develop this brand for your business?

What impact do you want your brand to make?

What practical role do you want your brand to play in customers’ lives?

What outcomes can your brand drive? 

Define your brand’s vision.

Your brand’s vision statement is a long-term, future-oriented goal for what your brand will become, its presence in the world, and its accomplishments. To describe your brand vision, think about what could be possible for your brand. Write it as though no barriers or limitations were keeping you from making this possible.

Use these three examples as models for how you can phrase your vision statement: 

To provide all children access to education

To create a more connected world

To become a leading provider of entertaining experiences 

Identify your brand values.

With your brand’s mission and vision clearly outlined, your next step is to identify its values. What does your brand stand for? What is the fundamental belief system behind every aspect of the brand? Answering these questions will determine how your brand behaves in the marketplace and the customers you attract.

To complete this part of your brand strategy, name and define the values you share with your ideal customers. Here are a few examples:

Empathy and compassion

Passion and enthusiasm 

Tenacity and stamina 

Trustworthiness and integrity 

Determine your brand positioning.

Careful brand positioning can help you distinguish your brand from others in your industry and capture the attention of your target audience. 

What makes your brand and its products and services unique in your industry? 

What are the specific differentiators, and how do they compare to competitors’ offerings? 

How will consumers who fit your buyer persona perceive and respond to these differentiators? 

What will they believe about your brand and its products and services?

Use answers to the above questions to craft a brand positioning statement: [audience] will choose [product] to experience [benefits and outcomes], because [audience’s beliefs].

Develop your brand voice.

Your brand voice will determine how you use language to communicate your mission, values, and personality. It will keep your messaging consistent, from paid ads and organic social media content to emails, product descriptions, and customer service portals. It will also help you foster relationships with customers and gain their trust. 

Here are some questions to get you started:

What do you want your brand to be known for?

What adjectives would you want customers to use to describe your brand?

How would you describe your brand’s personality?

If your brand were a person, what tone, words, and phrases would they use? How would they come across? 

Design your brand’s identity.

Gather everything you’ve compiled to design your brand’s identity. The identity will include all sensory experiences associated with your brand, such as the visual design of the logo, fonts, and colours; the taste, feel, or smell of your physical products; voices, music, and images that appear on videos; and the brand name and tagline.  

Subtle choices in font style, size, layout, shades of colour, scents, sounds, and other design elements can influence how the world perceives your brand. Brainstorm ideas about how different design elements can do the following:

Represent your brand’s mission, vision, and values

Correspond to your brand voice

Evoke the emotions you want customers to experience

As you generate the look and feel of your brand, it’s a good idea to work closely with members of your creative team, including graphic designers and product designers, to finalise your brand’s identity. 

For more ideas on designing your brand’s identity, watch this lecture from Branding: The Creative Journey Specialisation :

Create your brand guidelines. 

One of the most important tools for your business will be brand guidelines—the definitive instructions, parameters, and standards that determine how you present your brand and everything it stands for to the world. Without clear guidelines, a brand can quickly become disjointed and thus dilute its message and weaken its business efforts. 

According to LucidPress’s 2021 Brand Consistency report, 68 percent of survey respondents said brand consistency has contributed 10 percent or more of their revenue growth [ 1 ].

Besides listing the physical aspects of your brand’s identity, the brand guidelines might specify some of the following practices: 

The instances in which you’ll use your logo, as well as the maximum and minimum sizes it should appear 

Messaging guidance, including keywords, phrases, tone, and voice, as well as language to avoid

Editorial guidelines 

Social media and website layout options 

Paid ad display options

It is useful to compile the brand guidelines in a single document, slide deck, or booklet and distribute them to everyone throughout your business. That way, marketers, sales staff, product developers, and the creative team can ensure you provide a cohesive brand experience at every customer touchpoint.    

Build your brand strategy with Coursera.

Taking an online course is a great way to gain experience with brand development and explore your business’s potential. Learn how to create a winning brand and offer memorable customer experiences in Branding: The Creative Journey Specialisation .   

Article sources

LucidPress. “ 2021 Brand Consistency Report , https://pub.lucidpress.com/brand-consistency-report/#hLcvM5W5oAkdL.” Accessed May 17, 2024.

Edelman. “ 2022 Edelman Trust Barometer Special Report , https://www.edelman.com/sites/g/files/aatuss191/files/2022-06/2022%20Edelman%20Trust%20Barometer%20Special%20Report%20The%20New%20Cascade%20of%20Influence%20FINAL.pdff.” Accessed May 17, 2024.

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This content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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SCORE How to Develop Your Marketing Plan

Date and time.

Thursday, May 16, 2024 5:30 - 7:30 p.m. EDT

[email protected]

Host organization

SCORE Orlando

Type of event

Resource Partner event

Event description

A good marketing plan lays out the marketing actions you

need to execute. For each action item, it should spell out the potential revenue, expenses

and timing required to be successful in meeting your financial goals.

This webinar will cover the following:

• Setting financial and strategic marketing goals.
• Defining your product or service using the “Four Ps”.
• Defining your overall promotional strategy.
• Choosing the right promotional methods to reach your goals.
• Developing an online marketing strategy.
• Setting a marketing budget and timeline.
• Choosing and defining metrics to measure your success.

Our Presenter, Craig Linsky

Craig Linsky is a SCORE mentor and Chairman of the Client Education

Committee at SCORE in Jacksonville. Craig worked in the financial services industry for nearly

thirty years. For the past ten years, he has designed and taught marketing and other business

topics both domestically through SCORE and internationally through the Financial Services

Volunteer Corp.

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Home » Home » Unlocking Success: A Comprehensive Guide on How to Start a Beauty Business

Unlocking Success: A Comprehensive Guide on How to Start a Beauty Business

By Space Coast Daily  //  May 15, 2024

Embarking on the journey of starting a beauty business is an exciting endeavor filled with creativity, passion, and entrepreneurial spirit. However, navigating the complexities of the beauty industry requires strategic planning, market knowledge, and access to reliable suppliers.

In this comprehensive guide, we unveil the essential steps and insights on how to start a successful beauty business, including valuable tips on finding suppliers and leveraging Beauty Supply wholesale catalogs for sourcing top-quality products.

Step 1: Define Your Niche and Business Model

Identify your target market, niche specialization (e.g., skincare, haircare, cosmetics), and unique selling propositions (USPs).

Determine your business model, whether it’s a salon, retail store, online shop, or a combination of these.

Step 2: Conduct Market Research and Develop a Business Plan

Research industry trends, competitive landscape, customer preferences, and market demand for beauty products and services.

Create a detailed business plan outlining your objectives, strategies, financial projections, marketing plans, and operational structure.

Step 3: Register Your Business and Obtain Licenses

Register your beauty business with the appropriate authorities, such as obtaining a business license, tax identification number, and any necessary permits or certifications.

Ensure compliance with regulatory requirements related to beauty products, services, and salon operations.

Step 4: Build Your Brand Identity and Online Presence

Develop a compelling brand identity, including a memorable name, logo, branding elements, and brand messaging that resonates with your target audience.

Establish an online presence through a professional website, social media platforms, and digital marketing strategies to reach and engage potential customers.

Step 5: Source Reliable Suppliers and High-Quality Products

Leverage Beauty Supply wholesale catalogs on BeautySourcing to discover reputable suppliers offering a diverse range of high-quality beauty products at competitive wholesale prices.

Consider factors such as product authenticity, quality assurance, pricing, MOQs (Minimum Order Quantities), shipping options, and supplier reliability when selecting suppliers.

Step 6: Create Unique Product Offerings and Services

Curate a unique product lineup tailored to your target market’s preferences, including exclusive offerings, innovative formulations, and trending beauty products.

Offer personalized services, such as consultations, treatments, and beauty experiences, to enhance customer satisfaction and loyalty.

Step 7: Implement Effective Marketing and Sales Strategies

Develop a multi-channel marketing strategy encompassing online advertising, social media marketing, influencer partnerships, email campaigns, and promotions to attract and retain customers.

Implement sales strategies, such as bundling deals, loyalty programs, cross-selling, and upselling, to maximize revenue and customer value.

Step 8: Provide Exceptional Customer Experience and Feedback

Focus on delivering exceptional customer service, personalized recommendations, and seamless shopping experiences to build strong customer relationships and drive repeat business.

Encourage customer feedback, reviews, and testimonials to gain insights, improve offerings, and enhance overall customer satisfaction and loyalty.

Step 9: Monitor Performance, Adapt, and Grow

Continuously monitor key performance indicators (KPIs), sales metrics, customer feedback, market trends, and competitive analysis to assess business performance and make data-driven decisions.

Adapt and evolve your business strategies, product offerings, marketing tactics, and operational processes based on insights and market dynamics to sustain growth and competitiveness.

Conclusion:

Starting a beauty business requires careful planning, strategic execution, and access to reliable suppliers for high-quality products. By following this comprehensive guide and leveraging resources like Beauty Supply wholesale catalogs, you can unlock the pathways to success in the dynamic and vibrant beauty industry. Empower your beauty business journey with insights, innovative products, and trusted suppliers to create a thriving and profitable venture that delights customers and stands out in the competitive market.

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All Articles Marketing Marketing Strategy LGBTQIA+ community supports brands that support them

LGBTQIA+ community supports brands that support them

The LGBTQIA+ community is under legislative pressure across the US. A Horowitz study shows why brands should support them.

By Mike Driehorst 05/20/24

Marketing Marketing Strategy

Mircea Iancu/Pixabay

Horowitz Research has released pretty strong consumer information showing that brands that support the LGBTQIA+ community do see a solid payoff.

When brands include transgender or nonbinary people in their ads, 42% of adults aged 18 to 34 say it has a positive impact, with 29% of those in the 35 to 49 age group also saying it’s a positive move. 

And, I suspect, that level of brand support from consumers will only increase as these population segments age.

Collectively, 38% of all consumers say brands’ support of the LGBTQIA+ community has a positive influence on purchases.

The research firm’s “ State of Media, Entertainment & Tech: FOCUS LGBTQIA+ and FOCUS Generation Next ” was published to coincide with last Friday’s International Day Against Homophobia, Biphobia and Transphobia.

While representation in marketing is one way to show support, there are deeper ways. As with all inclusive and multicultural marketing , research-based messaging tied to nuances of targeted demographics soundly resonates. 

In addition to research, it helps if brand and agency staffs are diverse. This helps in two ways.

One is that it offers a range of perspectives to ensure that content and messaging are not tone-deaf, insulting or relying too much on stereotypes.

Second, it shows that brands do not just focus on representation within marketing; they practice what they preach.

“There are specific actions companies can do within their organizations to show they support LGBTQIA+ people, including their own employees, such as by ensuring they have inclusive policies around the use of pronouns and family leave policies that work for LGBTQIA+ families, as well as a strong track record of hiring and developing LGBTQIA+ employees,” said Adriana Waterston, Horowitz executive vice president and Insights & Strategy lead.

The Horowitz infographic notes upfront that there are more than 500 anti-LGBTQIA+ bills across 40 states. The onslaught of anti-LGBTQIA+ legislation in the US – and those we may see in the future – offers good and poor opportunities for brands.

“If LGBTQIA+ rights continue to erode, those companies taking a clear position in support of LGBTQIA+ communities will stand out and likely enjoy strong endorsement from the community,” Waterston said.

If America becomes more supportive of the LGBTQIA+ community, then logically, those brands will stand out less, which could lead more brands to stand with the community. 

That definitely would be a good thing.

Regardless of where our legislators take the country, the Horowitz report demonstrates that the actions of brands can stand out – as can the actions of the communities they support.

“What corporate America does can have a direct and very real impact on the lives of the LGBTQIA+ community,” Waterston said.

“In today’s digital age, it is difficult for corporate America to hide what they do with their corporate policies and lobbying dollars, so consumers who care will continue to make informed choices about the brands they support,” Waterston added.