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Learn about our various login methods, password recovery and frequently asked questions.

Logging in using Single Sign On

Logging in through your 'welcome' email, logging in using a pin, forgot your password, logging in using the mobile app.

You may have been asked to log into Satchel One using your school email address and password. If so, you won't need to learn new login details for Satchel One!

Firstly, click on the correct option (this could be Office 365, Google or RM Unify), then enter your school email address and password.

Alternatively, you may have been asked to log in with the same username and password which you use to unlock your computer at school.

To gain access to your account this way, click the 'Student' tab at the top of the login area.

Search for your school name, then type in your username and password.

If your school has sent you a welcome email, please open it and click the 'Create Password' link.

You will then be asked to choose a password which you will use for all future logins.

💡 Your password must be at least 10 characters and include a digit, lower case letter, uppercase letter and special character

You will then have access to your account!

Your school may have provided you with a PIN, which you will need to log in for the first time. You can only use this PIN once to create a password and gain access to your account; then it will expire.

💡 Please note that PINs auto-expire 3 months after being generated by your school.

Select the 'Student' tab on the login page, then select 'I don't have an account yet' .

Search for your school (by name or postcode)

Type in your school email address

Enter the PIN given to you by the school

Tick " I am not a robot" and complete any security tasks if necessary

Click Sign up

On the next screen, confirm your email address

Choose and confirm a password for all future logins

Click Log in

Your account is now set up and you no longer need a PIN. From now on, you can login using your email address and chosen password.

If you have an email address linked to your student account, click 'Forgot password?' to receive a password reset email.

Click here to reset your password .

The login experience on our mobile app is very similar and requires all of the same information!

Please download the Satchel One app from the App Store or Google Play Store.

Open the Satchel One app and search for your school. Then, log in using your usual login details or Single Sign On credentials.

Still having trouble logging in? 

Please contact the school's IT team for further assistance. For security reasons, we are unable to provide new login details.