Contemporary Issues in Tourism Management in the Philippines
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- Richard S. Aquino 5 &
- Brooke A. Porter 6 , 7
Part of the book series: Perspectives on Asian Tourism ((PAT))
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The Philippines is an emerging tourism destination in Asia. In the last decade, the country’s tourism industry has experienced significant growth in terms of international tourist arrivals and visitor receipts. While sustainable tourism has been institutionalised as a motor for national development, several issues challenging the sustainability and inclusivity of Philippine tourism exist in many destinations in the country today. This introductory chapter provides an overview of the contemporary management issues in Philippine tourism development. The discussion of these issues then articulates the intention and position of this volume. This chapter ends by outlining the intention, parts, and contributions in this volume.
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Aquino, R.S., Porter, B.A. (2022). Contemporary Issues in Tourism Management in the Philippines. In: Aquino, R.S., Porter, B.A. (eds) Tourism in the Philippines. Perspectives on Asian Tourism. Springer, Singapore. https://doi.org/10.1007/978-981-19-4497-0_1
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Please note you do not have access to teaching notes, coping mechanisms of philippine tourism and hospitality family businesses during the covid-19 pandemic: a non-parametric approach.
Journal of Family Business Management
ISSN : 2043-6238
Article publication date: 20 December 2021
Issue publication date: 29 November 2022
Family businesses (FB), mostly small-sized, dominate the tourism and hospitality industry (THI), especially in the rural areas. While many would have been used to the impact of demand seasonality, it is unknown how these businesses would have survived through the restrictions imposed to contain the coronavirus disease 2019 (COVID-19) pandemic as compared to non-family business (NFB) counterparts. This study aims to determine if there were differences on how family and non-family enterprises in the THI coped with government restrictions.
Design/methodology/approach
By subjecting the survey data from tourism enterprises to non-parametric techniques, the authors establish empirical evidence on similarities and differences of coping strategies adopted by FBs and NFBs; their required support from government and their perceptions of a post-pandemic THI.
The analysis revealed that family-owned tourism and hospitality businesses in the Philippines tended to collaborate with other businesses to manage the impact of the pandemic restrictions. Since they hired more seasonal workers prior to the restrictions, they tended to avoid hiring workers during the restricted period. NFBs, on the other hand, that were generally larger in size and more professionally managed with more regular employees, tended to streamline operations for greater efficiency.
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Research limitations/implications
The study relied on survey results distributed and collected online. There is an innate bias against those firms that did not have access to the survey links.
Practical implications
The comparative study suggests that interventions to assist firms in the THI should consider the differences in firm ownership as “one size does not fit all.”
Social implications
The study provides evidence about how environmental factors impact the operations of family firms. Thus, it provides valuable insights for both the academic community and industry practitioners.
Originality/value
This is the first study in the Philippines that was able to capture response of family and non-family firms in the THI during the COVID-19 lockdown.
- Family business
- Coping mechanism
- Philippines
- Tourism and hospitality industry
Acknowledgements
The authors thank the Philippine Department of Tourism ( https://tourism.gov.ph ), Asian Institute of Management – Dr. Andrew L. Tan Center for Tourism ( https://aim.edu ) and Guide to the Philippines ( https://guidetothephilippines.ph ) for providing the survey report and data on The Evolving Landscape of Domestic Travel in the Philippines .
Santiago, A. , Roxas, F.M. , Rivera, J.P. and Gutierrez, E.L. (2022), "Coping mechanisms of Philippine tourism and hospitality family businesses during the COVID-19 pandemic: a non-parametric approach", Journal of Family Business Management , Vol. 12 No. 3, pp. 513-537. https://doi.org/10.1108/JFBM-10-2021-0120
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Batangas State University, Batanags City, Philippines
Date Written: 2021
Hotel business is considered a major part of the tourism industry globally, and it is currently within the wing of dynamic advancement and development. The study focused on the current trends in the hotel industry with regard to lifestyles, brand, food supply chain, technology and rules and regulations. It ascertained the significant difference on the assessment of the respondents. It tackled the issues encountered by the hotel industry and proposed a tourism and hospitality development plan. A quantitative method utilizing descriptive method was used in gathering needed data through survey questionnaire and qualitative approach stressed on the structured interview and focus group discussions. The profile of the hotels relative the forms of business organization, classifications, years in the business, number of employees and purposive sampling was considered to its respondents such as hotel owners/administrators, hotel employees and hotel guests in the selected hotels in CALABARZON region. Analysis of variance, frequency, percentage, weighted mean, and Scheffe Method were applied statistically. Majority of the respondents assessed the profile of the hotel as corporation, classified as one star hotel, 6 to 10 years and with 25 and below number of employees in the hotel. The respondents assessed the hotel industry trends in relation to lifestyle, branding, food chain supply, technology and rules and regulations as evident. There is a significant difference on the assessment of the hotel owners, employees and tourists on the hotel trends. The respondents assessed the issues encountered by the hotel industry as evident.
Keywords: Hotel Industry, Trend, Issues, Descriptive Method, Philippines
Suggested Citation: Suggested Citation
Jennifer Zorrilla Hernandez (Contact Author)
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