Retail Cover Letter Example (W/ Templates & Tips for 2024)

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You’re a retail pro.

From folding clothes with care to helping customers find exactly what they’re looking for, you've got the retail game on lockdown.

But when it comes to helping yourself write the perfect cover letter, you’re not doing so well.

Who can blame you? Trying to summarize all your retail know-how to impress the hiring manager can be tricky. 

But fear not! We're here to guide you through the process step by step.

In this article, we'll help you put together a retail cover letter that showcases your attention to detail and sets you apart from the competition. 

Here's what we’ll cover: 

  • A Great Retail Cover Letter Example
  • 5 Steps to Writing the Best Retail Cover Letter
  • 3 Essential Retail Cover Letter Tips

So, whether you're eyeing a cashier position, a store manager role, or anything in between, we've got your back. 

Retail Cover Letter Example

Retail Cover Letter Example

5 Steps for the Perfect Retail Cover Letter

Now that you've seen what a job-winning cover letter looks like, it's your turn to create one that stands out . 

Just follow the steps we're about to lay out, and you'll be on your way to crafting an impressive cover letter that gets noticed:

#1. Put Contact Information in the Header

When crafting your retail cover letter, begin by sharing your contact information , just as you would on your resume.

Here's what to include:

  • Full Name. Make sure your first and last name stand out at the top of the page.
  • Job Title. Align the job title on your cover letter with the specific position you're seeking. Clarity in your job title helps streamline the hiring process, especially when hiring managers review numerous applications for various roles.
  • Email Address. Opt for a professional and straightforward email address, ideally a combination of your first and last name. Leave behind those quirky email addresses from your school days. (For instance, [email protected] won't cut it, but [email protected] works just fine.)
  • Phone Number. Ensure the provided phone number is accurate so that the hiring manager can reach you easily. If you're applying for an international role, include the dialing code before your phone number.
  • Location. Typically, mentioning your city and state or country is enough. However, if you're open to remote work or considering relocation, clearly state your preferences on your resume.
  • Relevant Links (optional). You can add links to relevant websites or social media profiles, such as your LinkedIn page, if applicable.

Now, add the hiring manager's information:

  • Company Name. Specify the name of the company you're applying to.
  • Hiring Manager's Name. If possible, identify the name of the hiring manager for the department you're targeting. Check the job listing, the company's website, or their LinkedIn page for this information.
  • Hiring Manager's Title. If you manage to identify the hiring manager for the specific job posting and note that they are the head of a department, mention their title accordingly, rather than simply using "Hiring Manager."
  • Location. The city and state or country are crucial details here, especially for companies with a global presence. Optionally, you can include the exact street address of the company if you wish to provide greater specificity.
  • Email Address (Optional). If you can find the hiring manager's email address, consider including it.
  • Date of Writing (Optional). Adding the date you wrote your cover letter can provide a professional touch.

#2. Address the Hiring Manager

Once you've sorted out your retail cover letter's contact details, it's time to address it to its intended audience. 

Getting the addressing part right is the first step to making a positive impression, so it’s important not to overlook this part.

Start with a bit of research. Check out the job listing, explore the company's website, or take a look at their LinkedIn profiles to discover who's in charge of the department you're applying to. Find their name and email address.

Now, let's talk about formality. You want to be formal, but you want to skip the outdated “To Whom It May Concern.” We suggest using "Ms." or "Mr." followed by their last name. But if you're unsure about their gender or marital status, using their full name works just as well. For example:

  • Dear Mr. Rodriguez,
  • Dear Maria Rodriguez,

In case you can't find out any details about the hiring manager or the head of the retail department, you can still address your letter thoughtfully:

  • Dear Retail Department,
  • Dear Retail Hiring Team,
  • Dear Human Resources Recruitment Team,
  • Dear Head of Retail,

Looking to get inspired? Check out more of our cover letter examples .

#3. Write an Eye-Catching Opening Statement

Hiring managers typically spend very little time skimming through an application before deciding whether or not to read it fully. 

As such, starting off your cover letter strong is key to getting them to read the rest of it. 

In your opening paragraph, introduce yourself and express your genuine interest in the role. Demonstrating your enthusiasm for the retail industry or the specific job can immediately capture the hiring manager's attention.

Using all the research you’ve done on the company to your advantage is another must. The more you know about the employer, the better you can emphasize how you align with their mission and how you’re a great culture fit. This shows you’re not just applying left and right; you're genuinely keen on this particular role.

Depending on your experience level, you can also kickstart your cover letter with a noteworthy accomplishmen t or highlight one relevant skill that makes you an excellent fit for the position. 

However, keep this paragraph short and sweet. The goal here is to arouse the hiring manager's curiosity and encourage them to read the rest of your cover letter.

#4. Use the Cover Letter Body for the Details

The body of your cover letter is where you get to elaborate on the specifics that set you apart as a qualified candidate for the role.

The key here is not to repeat your retail resume word for word. Your cover letter provides you the space to truly spotlight your professional skills and qualifications, so make every word count. Your objective is to persuade the hiring manager that you're the best choice among applicants. To achieve this, emphasize any accomplishments you have that are tied to the retail industry, drawing inspiration from the job listing.

Customizing your cover letter to align with the job ad is essential. Highlight skills and proficiencies that directly match the company's requirements. For instance, if you're applying for a retail position, focus on skills relevant to that field rather than unrelated experiences.

Demonstrating your familiarity with the company, its business model, or the latest trends in the retail industry can be a significant advantage. If you know a lot about the company's products or services, don't hesitate to mention that either. This underscores your alignment with their mission and corporate culture.

Last but not least, let your enthusiasm shine through. Convey your genuine excitement for the role and your unwavering confidence in your ability to contribute to the company's success with your relevant skills and experience.

Before you send in your cover letter, make sure you’ve avoided these common mistakes !

#5. Wrap It Up and Sign It

Wrapping up your cover letter professionally in the retail industry is akin to adding the finishing touch to a well-curated store display.

Ensure that your conclusion leaves a positive and lasting impression on the hiring manager, reinforcing their confidence in your qualifications.

In this concluding section, confidently reiterate why you are an ideal fit for the retail role. Summarize the skills that make you a standout candidate in a competitive retail environment.

After your conclusion, include a call to action. Encourage the hiring manager to take the next step, such as discussing your application further or scheduling an interview. This proactive approach can make a significant impact and enhance your chances of securing a position in the dynamic retail field.

Finally, sign off on your cover letter in a professional and engaging manner. Select an appropriate signature line, followed by your full name. Here's an example:

Please do not hesitate to reach out to me via the provided email or phone number to arrange an interview. I eagerly anticipate the opportunity to discuss my application in greater detail at your earliest convenience.

Warm regards,

If you feel that "Warm regards" is a bit overused, consider these alternative sign-off options:

  • Kind regards,
  • Respectfully,
  • Thank you for considering my application,

retail cover letter structure

3 Essential Bartender Cover Letter Tips

You've grasped the fundamentals of cover letters. Now, let's refine your retail cover letter with some vital tips and strategies :

#1. Match Your Resume

When pursuing a position in retail, it’s vital for your application to be uniform. This means that your cover letter should match your resume aesthetically as much as it does in terms of content. 

Ensure that your cover letter's format aligns with your resume to show your professionalism and good organizational skills . 

Keep your text and contact details neatly arranged on the page, maintain consistent font styles and sizes throughout both documents and pay attention to margins and line spacing to prevent your cover letter from extending to a second page . This attention to detail reflects your commitment to presenting yourself in the best light.

Or Use A Cover Letter Template Instead

Feeling pressed for time to send your application? 

Try our free resume builder and then pick a cover letter template to match. This way, matching the cover letter to your resume becomes a breeze and you get to have two beautiful and professional documents in the blink of an eye.

All of our templates are designed with the help of hiring experts worldwide to ensure they meet industry standards and look fantastic. Save time and stress – try them now!

#2. Be Enthusiastic 

One of the secrets to leaving a lasting impression on hiring managers in the retail industry is your enthusiasm. Yep, that genuine spark in your words that says, "I'm excited to be a part of this!" 

Here's the thing: retail is all about connecting with people and delivering positive experiences. If you showcase genuine enthusiasm in your cover letter, it paints a picture of someone who's not just looking for a job, but someone who's passionate about the retail world and the people in it.

That said, while it's great to show that you're eager and committed, there's a fine line between being enthusiastic and overdoing it with flattery. Hiring managers can easily spot when someone's trying too hard. Your cover letter shouldn't just be a stream of compliments about the company. Instead, it should highlight your genuine interest in the industry, your positive outlook, and your readiness to contribute to the team.

And here's a tiny nugget of caution: confidence is terrific, but keep it in check. Too much of it, and you might end up sounding arrogant. The goal is to strike a balance – showing that you're excited about the possibility of joining the team, while also highlighting that you're a grounded individual who values teamwork and customer satisfaction. So, let your enthusiasm shine, but always keep it real and relatable.

#3. Be Formal

Let's talk about keeping things formal. Now, you might think, "Retail? That's all about being casual and connecting with customers!" And you're right. But when it comes to your cover letter, it's a different ball game. You're not chatting with a customer about the latest sneaker drop or the most comfortable pair of jeans; you're presenting yourself to a potential employer. And first impressions count.

When you maintain a formal tone in your cover letter, it sends a clear message: you respect the company and the opportunity at hand. 

It's like wearing a neat outfit to a job interview—even if the role requires a more relaxed dress code on the daily. By being formal, you're showing potential employers that you're professional, you're serious about the role, and you've taken the time to present yourself in the best light.

However, and this is crucial, being formal doesn't mean being stiff or robotic. There's a sweet spot between the overly casual "Hey there!" and the super stiff "To whom it may concern." Stick to addressing your potential employer by their name if you know it, or a simple "Dear Hiring Manager" if you don't. 

Key Takeaways

That's all there is to crafting a retail cover letter!

After going through our guide and tips, we hope you're feeling well-prepared to score the retail job you're aiming for.

But before you head out, let's recap what we've discussed so far:

  • Kickstart your retail cover letter with a catchy opening paragraph that immediately grabs the attention of the hiring manager. Introduce yourself, explain why you're reaching out, and highlight a relevant accomplishment or experience that demonstrates your suitability for the position.
  • In the main part of your cover letter, emphasize your qualifications and use them to set yourself apart from other applicants. Rather than repeating your resume, illustrate how your qualifications align with the job requirements and prove you're the perfect fit.
  • Maintain a professional tone throughout your retail cover letter to show the hiring team that you mean business.
  • Lastly, remember to conclude your cover letter with an appropriate closing and your full name.

Now you're all set to craft a winning retail cover letter! Good luck with your job search — and if you ever need more career advice, check out our blog for help.

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Retail Cover Letter Example

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Starting your retail cover letter should be engaging and tailored to the specific role and company you're applying to. Begin by addressing the hiring manager directly if their name is available. If not, "Dear Hiring Manager" is a suitable alternative. Then, introduce yourself and state the position you're applying for. Follow this by expressing your enthusiasm for the role and the company. For example, "I am excited to apply for the Sales Associate position at XYZ Retail. With my 5 years of experience in customer service and a passion for fashion, I believe I could make a significant contribution to your team." This shows you've done your research and are genuinely interested in the company. It's also a good idea to mention a key achievement that makes you stand out as a candidate.

The best way for retailers to end a cover letter is by expressing enthusiasm for the opportunity, reiterating the value they can bring to the company, and inviting further discussion. A strong closing might be: "I am excited about the possibility of bringing my unique skills and experiences to your team and am confident that I can help drive your company's success. I look forward to the opportunity to discuss my application further." This ending shows eagerness, confidence, and proactivity, which are all qualities retailers value. Always remember to thank the reader for their time and consideration, and end with a professional closing like "Sincerely" or "Best regards," followed by your name.

In a retail cover letter, you should include the following: 1. Contact Information: At the top of your cover letter, include your full name, address, phone number, and email address. If you have a LinkedIn profile or professional website, include those links as well. 2. Salutation: Address the hiring manager by name if you know it. If not, use a general greeting like "Dear Hiring Manager." 3. Introduction: Start by introducing yourself and stating the position you're applying for. Mention how you heard about the job opening. 4. Relevant Experience: Highlight your past retail experience, if any. Discuss specific roles you've held, responsibilities you've managed, and achievements you've accomplished. Use quantifiable results wherever possible, such as "increased sales by 20%" or "improved customer satisfaction by 30%." 5. Skills: Highlight the skills that make you a strong candidate for a retail position. These might include customer service, communication, problem-solving, or sales skills. If the job description mentions specific skills, be sure to include those in your cover letter. 6. Enthusiasm for the Company: Show that you're not just interested in any retail job, but specifically this job at this company. Do some research on the company and mention what you admire about it and why you'd be excited to work there. 7. Closing: In your closing paragraph, express your interest in discussing your qualifications further in an interview. Thank the hiring manager for considering your application. 8. Signature: End with a professional closing like "Sincerely" or "Best regards," followed by your name. Remember, your cover letter should complement your resume, not duplicate it. It's your chance to tell a story about your experience and skills, and to show your enthusiasm for the job and the company.

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Retail Cover Letter Samples & Examples That Worked in 2024

Julia Gergelova — Resume Writer

Retail professionals fulfill a wide range of positions in the retail industry, from cashiers and merchandisers to store managers. Working in retail requires a good mix of technical and interpersonal skills that give you the ability to provide excellent customer service while maintaining great organization.

In this guide, we teach you everything you need to know about writing a cover letter as a retail professional. Continue reading to learn how to:

  • Craft the best header and headline for your retail cover letter
  • Make the information in your cover letter personalized
  • Create a compelling introduction that grabs an employer’s attention
  • Showcase your professionalism in retail with skills and accomplishments
  • Encourage the employer to contact you in your retail cover letter conclusion

Still looking for a job? These 100+ resources will tell you everything you need to get hired fast.

Walmart Store Manager Cover Letter Sample

1. Craft the best header and headline for your retail cover letter

Writing an effective retail cover letter starts with giving it a pleasant visual flow .

Adding a cover letter header and cover letter headline to your document is the best way to do this. These elements provide the employer with key pieces of information that help to give an overview of who you are and what your cover letter is about.

Starting with your header, this element should contain:

  • Your name and professional title
  • Your professional contact information (phone number, email address, LinkedIn, etc.)
  • The name of the company or employer you are applying to
  • The address of the company or employer

Here is an example of a well-formatted retail cover letter header

John Doe , Retail Professional (123) 456-7890 | [email protected] |

To: Sales Associates United 1234 Street Address Casper, WY 82601

As far as where to place your header, it should be located in the top left corner of the page. Your personal information should be in a slightly larger font than the employer’s information to help it stand out.

A few spaces below this information and centered on the page is your cover letter headline. This is a short title or introductory statement that lets the employer know what the main point or purpose of your letter is. In this headline, you should include:

  • A relevant keyword , such as the name of the position
  • A memorable number or trigger word that catches the employer’s eye
  • A strong adjective or verb to showcase your professional vale
  • A personalized statement that lets the employer know the letter is specifically for them

Here is an example of an excellent retail cover letter headline

My 3-Step Approach to Successful Sales in Retail & How I Will Apply these Skills at Your Company

Trigger Word/Number: 3-Step Approach Keyword: Sales, Retail Adjective/Verb: Successful, Apply Personalized Statement: Your Company

2. Make the information in your retail cover letter personalized

Speaking of personalization , this is one of the most important factors to consider when writing a cover letter. The term personalization (when used to describe a cover letter) means that all of the content found within the letter is tailored to be highly relevant to the employer.

Tailoring a cover letter in this way requires you to do some professional digging to uncover key facts about the employer and their business.

This may include:

  • The company values
  • An employee motto or pledge
  • Specific staff members (especially those responsible for reviewing applications)

As part of this personalization process, you should create a personalized greeting that addresses a specific person by name, such as the hiring manager or company CEO.

Here are 3 examples of personalized cover letter greetings

Dear Hiring Manager Jane Smith,

  • Dear Ms. Jane Smith,
  • Dear CEO Jack Parker,

3. Create a compelling retail cover letter introduction

The introduction to your cover letter is the first paragraph an employer will read after they have reviewed your header and headline. If your headline is effectively written, the employer should already be highly interested in what you have to say.

In turn, your introduction needs to be equally compelling to not only grab the employer’s attention but keep them interested enough to read on.

A compelling cover letter introduction will often include:

  • A short summary of your professional history in retail
  • Key specializations that make you a strong candidate for the position
  • A mutual acquaintance (when possible) — a mutual acquaintance can include a professional associate of the employer, a current or former employee, your professional mentor, or anyone else with professional ties to the employer

Here is an example of a compelling introduction from a retail cover letter

I am a dedicated retail professional with 5+ years of experience working as a sales associate and merchandiser. After recently becoming acquainted with Mr. Hank Josephs, a recruiter who works closely with your company, Mr. Josephs recommended I apply to your company. Given your company’s need for a talented visual display designer, I believe my specialized experience with managing product displays makes me the perfect candidate for the position.

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4. Showcase your professionalism in retail with skills and accomplishments

With your introduction out of the way, the employer should now know exactly who you are and why you are applying to their business.

Now, your next key step is to highlight all the qualifications that make you the top candidate for the job. This should include your most impressive skills and accomplishments within retail to show the employer that you bring real value to the table as a future employee.

As you describe your skills and accomplishments, keep your sentences concise and highly relevant. The employer should be able to easily skim through this information to gather the most important points.

Here are 6 retail skills to describe in a cover letter

  • Exemplary customer service
  • Inventory management
  • Money handling and payment processes
  • Organizing merchandise and product displays
  • Assisting in-store customers
  • Promoting new products

Here is an example of how to describe an accomplishment in a retail cover letter

In my previous retail position at [Former Employer], I was highly regarded as one of the top sales associates thanks to my exceptional customer service and positive attitude. Over the two years that I worked at this company, I received a perfect 5-star rating from customers. Additionally, I applied my leadership skills to mentor other sales associates in providing excellent customer service, leading the store’s overall rating to rise from 3.6 stars to 4.5 stars on Google.

5. Craft an effective retail cover letter conclusion

The last, but arguably most important, step to writing your retail cover letter is to create a persuasive closing statement.

You have one main goal with your conclusion — to convince the employer to contact you.

Keeping this in mind, some of the most important information to include in your conclusion is the best days and times to reach you, when you hope to hear back from the employer, and when you plan to follow up regarding your application.

Your goal is not to be overly pushy. Instead, you want to showcase your enthusiasm one last time, persuading the employer to get in touch with you quickly.

Here is an example of a great retail cover letter conclusion

I am beyond grateful to be considered for this position and look forward to hearing from you within the next week. To best reach me, please call me at (123) 456-7890 on any day during the hours of 6 a.m. to 4 p.m. I plan to reach back out via email next Tuesday if I have not heard back from you or your team about this opportunity.

With Appreciation,

[Applicant Name]

6. Job search resources for retail professionals

Ever felt like finding a job in retail is like hunting for a needle in a haystack? Fret not! From specialized job boards to the best networking platforms, here are resources that should be on every retail professional's radar:

  • Retail job boards: Specialist sites like AllRetailJobs or RetailCrossing exclusively cater to the retail industry, rounding up the best opportunities — from sales associates to store managers — in one spot.
  • Job search sites: Websites like Indeed , Glassdoor , and ZipRecruiter regularly list job openings in retail. Leverage their advanced search options to find openings that perfectly match your qualifications and preferences.
  • Professional networking: While LinkedIn remains a top choice, also consider retail-centric networks, like The Retail Network or NRF (National Retail Federation) .
  • Trade associations: Organizations like the NRF or Association for Retail Environments offer industry news, resources, and networking opportunities. Joining such associations keeps you abreast of industry trends and opens doors to new prospects.
  • Staffing agencies: Businesses like Adecco or Retail Options deliver recruitment services tailored for the retail industry, making them a great port of call in your job search journey.
  • Company websites: Never underestimate the power of going directly to the source. Retail giants like Walmart , Macy's or Best Buy have extensive career pages detailing current vacancies.

Remember, the retail industry thrives on personality and customer interaction. Highlight these skills throughout your job search, and you'll be an asset potential employers can't overlook.

If you have ever wondered how a cover letter differs from a resume, this article will tell you everything about the key differences between the two .

Retail Cover Letter FAQ

Retail is a customer-focused industry. Therefore, top skills to highlight include customer service skills, communication abilities, and sales techniques. Don't forget about your problem-solving skills and adaptability  — these show your potential employer that you can handle unexpected situations on the sales floor.

Just like a good sales pitch, your cover letter should be concise yet compelling. Aim for one full page — around 250 to 400 words. Remember to make every sentence count.

While it's okay to have a standard format, make sure each cover letter is personalized for the job you're applying for. Hiring managers can often tell if a letter’s been mass-produced, which could make your application feel less genuine.

Even if it's not explicitly requested, including a well-crafted cover letter can show initiative and your genuine interest in the position. It gives you a chance to express aspects that your resume simply can't cover.

Generally, it’s a good idea to follow up 7-10 days after submitting your application. However, make sure to adhere to any instructions mentioned in the job posting. If it notes not to follow up, respect the employer’s process.

Julia Gergelova — Resume Writer

Julia Gergelova

Julia is a professional writer, translator and graphic designer. She holds degrees in translation and interpretation, and has international work experience from a number of different countries in Europe as well as China and Panama. Julia formerly taught academic writing and as a graphic designer contributed to outlets such as  The Business of Business . She has a passion for lifelong learning and good coffee.


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5 Retail Sales Associate Cover Letter Examples for 2024

Stephen Greet

  • Retail Sales Associate Cover Letter
  • Retail Sales Associate Cover Letters by Experience
  • Retail Sales Associate Cover Letters by Role
  • Write Your Retail Sales Associate Cover Letter

You’re passionate about creating a great shopping experience. Whether it’s helping customers find the right product for their needs or operating POS systems, you know you have the right skills for the job.

Did you create a cover letter and retail sales associate resume presenting a compelling display of your retail sales skills?

With every retail store looking for slightly different qualifications, knowing what you should write in a cover letter can feel confusing. That’s why we’ve created our retail sales associate cover letter examples to show you how to tailor each one you submit to every company’s needs.

great cover letter for retail job

Retail Sales Associate  Cover Letter Example


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Retail sales associate  cover letter example

Why this cover letter works

  • Let’s say you’re seeking a sales associate role at Walmart. Emphasizing your love for helping customers find precisely what they need and your ability to thrive in energetic, big-box retail environments will undoubtedly strike a chord with the recruiter.

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Relax! We’ll do the heavy lifiting to write your cover letter in seconds.

Retail Sales Associate No Experience Cover Letter Example

Retail sales associate no experience cover letter example

  • See how Amelia details how helping in her family grocery store helped sharpen her cash handling and financial recording proficiencies. It’s a matter of unmasking a non-professional experience and cleverly framing it to match the job requirements.

Retail Sales Assistant Cover Letter Example

* Retail Sales Assistant cover letter example

  • Such investments paint a clear picture of a candidate dedicated to personal growth and with the potential to elevate the hiring company’s sales success and customer satisfaction.

Retail Wireless Sales Associate Cover Letter Example

Retail wireless sales associate cover letter template

  • You could talk about driving a 41% quarter-over-quarter sales increase in a company specializing in phones or securing B2B contracts that increased monthly revenue by $2,651.

Cell Phone Retail Sales Associate Cover Letter Example

Cell phone retail sales associate cover letter template

  • Do they want someone knowledgeable in app installation? Highlight your proficiency in installing and troubleshooting everyday applications. If mobile repair expertise ranks high in the required skillset, take Nina’s lead in detailing your technical competence in fixing mobile phone hardware and software.

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How to Write a Retail Sales Associate Cover Letter That Displays the Right Skills

Salesperson pops out of computer screen to depict outselling the competition with sales cover letter

Writing your cover letter is like tailoring your sales pitch to a store’s target audience. If you’re wondering how to identify company needs, the job description will provide the necessary information.  

While analyzing each job description , look for job skills the company emphasizes, like customer service or product presentations. Then, customize what you write in your cover letter accordingly, such as explaining how you use product presentations to boost sales by 38%.

great cover letter for retail job

How to bolster your retail sales associate cover letter’s greeting and intro for success

Just like learning a customer’s name is helpful while learning about their needs in the sales process, it’s also a good way to connect with the hiring manager reviewing your cover letter. You can often find a contact person in the job description or on the company’s website, so always greet a specific person when possible.

Connecting your top retail sales skills to the company’s mission is also essential. For example, you could write about how you’re eager to use your merchandising skills to create effective displays that enhance the shopping experience.

The intro below doesn’t make the right impact since the applicant doesn’t get into enough detail about how they’ll impact the retail sales environment or greet a hiring manager by name.

We’re lacking important details here!

I’m eager to be applying to your retail sales associate job opening. This looks like a fulfilling company to work for, and I think I’ll be a great addition to your team.

The opener below does a better job showcasing specific skills like troubleshooting and app installation that will make the applicant a great sales associate while aligning with Verizon’s mission to make a global impact.

A great intro connecting with company needs!

Dear Ms. Wright,

Embracing Verizon’s motto, “Built Right,” and understanding the power of communication, I’m thrilled to apply for the cell phone retail sales associate position at Verizon Wireless. My diverse skill set in network understanding, app installation and troubleshooting, and mobile device repairs aligns perfectly with this role. I’m excited about the opportunity to advance Verizon’s global impact.

great cover letter for retail job

Enhance the body of your retail sales associate cover letter

While performing product presentations, you know it’s essential to present specific details about how it’ll enhance the customer’s life to make the sale. The body of your cover letter works similarly.

Ideally, you’ll want to present some previous work achievements in this section that show your impact on the job. For example, how you use a consultative selling approach to identify customer needs and provide 54% more effective product recommendations.

Using relevant sales metrics is a great idea in this section, such as revenue generated or customer retention.

A top-notch body paragraph with relevant retail sales skills!

I profoundly enriched my skills in upselling and cross-selling at Dollar General. Aided by a keen understanding of our product range and customer preferences, I stimulated sales growth by an estimated 18%. I also utilized point-of-sale (POS) systems to facilitate seamless transactions and log customer buying habits for future reference.

great cover letter for retail job

Make the right impact while closing your retail sales associate cover letter

You’re probably pretty familiar with closing sales on the job. Many of those same principles can be applied to your cover letter, such as using a call to action and thanking the hiring manager for their time.

Rephrasing your connection to the store’s mission and how your job skills fit in is also essential. For example, you could write about how you’re eager to work for a customer-focused company and are ready to use your solution-selling skills to achieve company sales goals.

The example below is too bland since it doesn’t capture the applicant’s specific retail sales skills or how they connect to the company’s mission.

A bit too bland!

Thank you for considering me for your retail sales associate position. I’m eager to use my sales skills to facilitate success as a part of your team. I look forward to discussing this position with you further.

Aaron Arnette

The closer below does a better job of showcasing the sales and people skills that will help the applicant succeed as a retail sales associate at Walmart.

A great closer connected to company needs!

My experiences have nurtured my versatility, adaptability, and people skills, which are vital for a vibrant retailer like Walmart. I’m excited about fostering engaging shopping experiences and bolstering sales growth as a retail sales associate. I can’t wait to discuss how my skills and experience can contribute to the Walmart Jacksonville team. Thank you.

Retail sales associates need many skills, from customer service to cross-selling, so listing all your skills would make it too long. Instead, try to focus on three to five that are highly relevant to company needs, such as product presentations and tech troubleshooting for a cell phone retailer.

Many previous work experiences can translate to show you’ll make a great retail sales associate. For example, you could write about how you generated donations at local events while volunteering with a nonprofit for disabled veterans. Or explain how you’ve studied diligently and planned your schedule to maintain a 3.94 GPA in school.

Even if some retail sales associate job posts have the cover letter listed as optional, you should still submit one with your application. It’ll help you stand out by showing your connection to the company’s mission and how your knowledge of loyalty programs and upselling will help you succeed.

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Retail Assistant cover letter examples

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Do you need a retail assistant cover letter that can help you stand out from the crowd?

Then you’ve come to the right place.

In our detailed guide below, we’ll show you what you need to include in your application, as well as share a whole host of handy tips.

We’ve also put together some retail assistant cover letter examples to inspire you.

CV templates 

Retail Assistant cover letter example 1

Retail Assistant cover letter 1

Retail Assistant cover letter example 2

Retail Assistant cover letter 2

Retail Assistant cover letter example 3

Retail Assistant cover letter 3

The example cover letters here should give you a good general idea on how your Retail Assistant cover letter should be formatted and written.

The rest of this guide gives more specific guidance on how to create your own cover letter in this format, and even includes some templates you can copy and paste.

How to write a Retail Assistant cover letter

Here’s how you can write your own eye-catching cover letter, broken down into simple steps.

How to write a cover letter

Write your cover letter in the body of an email/message

Type the content of your cover letter directly into the email you are sending, or if you are applying via a job board, directly into their messaging system.

The reason for doing this it to ensure that your cover letter gets seen instantly and you can start connecting with the recruiter as soon as they open your message.

If you attach your cover letter as a separate document, the recipient will have to open up the document, which will slow the process down, or make them less likely to even open your cover letter – which could mean your application gets skipped over.

Write cover letter in body of email

Start with a friendly greeting

Cover letter address

To kick your cover letter off, start with a friendly greeting to build rapport with the recruiter instantly.

Your greeting should be personable but professional. Not too casual, but not too formal either

Go with something like…

  • Hi [insert recruiter name]
  • Hi [insert department/team name]

Avoid old-fashioned greetings like “Dear sir/madam ” unless applying to very formal companies.

How to find the contact’s name?

Addressing the recruitment contact by name is an excellent way to start building a strong relationship. If it is not listed in the job advert, try these methods to find it.

  • Check out the company website and look at their  About page. If you see a hiring manager, HR person or internal recruiter, use their name. You could also try to figure out who would be your manager in the role and use their name.
  • Head to LinkedIn , search for the company and scan through the list of employees. Most professionals are on LinkedIn these days, so this is a good bet.

Identify the role you are applying for

Now that you have warmed the recruiter up with a friendly greeting, firstly you need to let them know which role you are applying for.

Sometimes a recruitment consultant will be juggling 10 or 10 vacancies, so it’s important to specify which one you are applying to.

Give us much detail as possible (team/department, role title etc.) and paste in the reference number if you have one.

Here are some examples you can use.

  • I am interested in applying for the role of Retail Assistant with your company.
  • I would like to apply for the role of Sales assistant (Ref: 40f57393)
  • I would like to express my interest in the customer service vacancy within your retail department
  • I saw your advert for an IT project manager on Reed and would like to apply for the role.

See also: CV examples – how to write a CV – CV profiles

Highlight your suitability

The main purpose of your cover letter is to excite recruiters and make them eager to open your CV. And you achieve this by quickly demonstrating your suitability to the job you are applying for.

Take a look at the job adverts you are applying for, and make note of the most important skills being asked for.

Then, when you write your cover letter, make your suitability the focal point.

Explain how you meet the candidate requirements fully, and why you are so well suited to carry out the job.

This will give recruiters all the encouragement they need to open your CV and consider your application.

Cover letter tips

Keep it short and sharp

When sending a job application to a recruiter or hiring manager, it is important to remember that they will normally be very busy and pushed for time.

Therefore, you need to get you message across to them quickly (in a matter of seconds ideally). So, keep your cover letter short and to-the-point. A long waffling cover letter will overwhelm recruiters when they are running through hundreds of emails in there inbox, but a concise one will get their attention.

So, keep your cover letter to just a few sentences long, and save the extensive detail for your CV.

Sign off professionally

To round of your cover letter, add a professional signature to the bottom, giving recruiters your vital contact information.

This not only gives various means of contacting you, it also looks really professional and shows that you know how to communicate in the workplace.

Include the following points;

  • A friendly sign off – e.g. “Warm regards”
  • Your full name
  • Phone number (one you can answer quickly)
  • Email address
  • Profession title
  • Professional social network – e.g. LinkedIn

Here is an example signature;

Warm regards,

Gerald Baker Senior Accountant 07887500404 [email protected] LinkedIn

Quick tip : To save yourself from having to write your signature every time you send a job application email, you can save it within your email drafts, or on a separate document that you could copy in.

Email signatures

What to include in your Retail Assistant cover letter

Your Retail Assistant cover letter will be unique to your situation, but there are certain content guidelines you should stick to for best results.

To attract and entice recruiters, stick with the following key subjects in your cover letter – adapting them to fit your profession and target jobs.

  • Your professional experience – Employers will be keen to know if your experience is suitable for the job you are applying to, so provide a good summary of it in your cover letter.
  • Your qualifications and education – Highlight your most relevant and high-level of qualification, especially if they are essential to the job.
  • The positive impact you have made – Employers love to hear about the benefits you can bring to them, so shout about anything impressive you have done, such as saving money or improving processes.
  • Your reasons for leaving – Use a few words of your cover letter to explain why you are leaving your current job and ensure you avoid any negative reasons.
  • Your availability – Let recruiters know when you can start a new job . Are you immediately available, or do you have a month notice period?

Retail Assistant cover letter templates

Copy and paste these Retail Assistant cover letter templates to get a head start on your own.

Hope you’re well. I am interested in applying for the Retail Assistant role at Nestle UK Ltd. With a passion for delivering exceptional customer service, I am eager to contribute my skills and enthusiasm to support the growth and success of your London-based store.

As a dedicated individual, I believe that my abilities align perfectly with the values and goals of your company. I have consistently demonstrated my commitment to providing a positive shopping experience for diverse customers and maintaining a well-organised and inviting retail environment.

Over the last 5 years as a Retail Assistant at Mars, I cultivated strong relationships to ensure customers’ needs were met at all times. By actively engaging with them, offering personalised product recommendations, and promptly resolving concerns, I increased CSAT and retention rates by 15% and 35% respectively. I have also received seven Employee of the Month Awards during my tenure for boosting sales revenue by 25% and elevating product visibility by 38% through revamping store displays.

I would welcome the opportunity to meet with you at a time of your convenience to discuss my skills.

Kind regards

Abigail Strong

I am writing to indicate my interest in the full-time Junior Retail Assistant position advertised by Kraft Foods on Career Jet. As an enthusiastic and customer-oriented individual with a passion for the food industry, I am thrilled about the opportunity to contribute my skills to support the success of your company.

I have developed an affinity for the retail industry, and I am particularly drawn to your organisation due to its renowned reputation for offering high-quality products and exceptional service. One of my key strengths is my ability to learn quickly and adapt to new environments. I am confident that my positive attitude, strong work ethic, and willingness to go the extra mile make me the perfect candidate.

During my previous 6-month part-time role as a Junior Retail Assistant at Pioneer Foods, I actively engaged with customers, provided recommendations, and handled point-of-sale transactions which led to a 15% increase in average transaction value and a 20% improvement in CSAT. In addition, I helped grow the store’s social media presence and boosted online followers by 10% through marketing efforts.

Thank you for considering my application and I look forward to hearing from you.

Amanda Boden

I am writing to express my keen interest in the Senior Retail Assistant position at Danone UK advertised on LinkedIn. With a proven track record of success in the retail industry and a genuine passion for dairy, plant-based products and natural sourced waters, I am excited about the opportunity to contribute my skills and expertise to support the success of your Manchester store.

Throughout my 8-year career working for Unilever and PepsiCo as a Retail Assistant, I have demonstrated my commitment to delivering outstanding customer service and my dedication to promoting healthy lifestyle choices. I have consistently offered tailored product suggestions based on individual needs and preference, increasing individual sales by 10% on average.

Some of the contributions in my current role include executing promotions and specials that exceeded sales by £14K, implementing inventory management practices which lowered stock shortages by 25%, and increasing repeat purchases by 60% through developing effective customer loyalty programmes.

My CV is enclosed which fully details all my achievements and completed training which demonstrates how my capabilities are a direct match for this role. I look forward to hearing from you.

Harry Hardman

Writing a strong attention-grabbing cover letter is a vital step in landing a good Retail Assistant job.

Use the tips, strategies and examples above to get more responses from you job applications and start lining job interview up.

Good luck with your job search!

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Example Cover Letter for Retail

In this post, retail cover letter example.

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A quality sample of a cover letter for retail. Learn what to include in your cover letter to help employers recognise your value.

A cover letter is attached alongside a resume to provide additional information on your skills and experience. It’s a crucial part of your application, as it is your chance to make an excellent first impression on your hiring manager or recruiter.

Before you start writing your cover letter, review the job ad to find a list of qualifications and skills sought out by the employer. Each retail cover letter you write should highlight your skills in the industry, such as retail sales or customer service skills, any relevant experience in the industry or education background or prior accomplishments.

It is imperative to distinguish your cover letter from others to increase your chances of landing a job interview. You must explain why you are the perfect fit for the role in question to increase your chance of receiving a job interview. Below is a cover letter template to use for a retail sales role, but also could be applied to similar roles such as retail assistant, retail sales associate or retail store manager.

great cover letter for retail job

Retail Cover Letter Template

This template is created for retail roles. All you need to do is input your own information!

Once you’ve downloaded and edited your cover letter, make sure to save it with a new name (try: <Your name> Cover Letter — <Position you’re applying for>). Then, export the document as a PDF and you’re ready to submit it.

[Today’s Date]

[Hiring Manager’s Name]

[Company Address, City, State]

[Phone Number and email address]

Dear Mr./Mrs./Ms. [Manager’s Name] / Hiring Manager,

I am writing to you in response to the XXXX(job title) job advertisement listed on XXXX. I am delighted to apply for such a position, as I already have work experience in a variety of retail stores. I am confident that I possess the desired skill set and the necessary qualifications to be a perfect fit for this role.

As noted on my resume, my competencies and abilities are firmly in line with the requirements stated in your job description, demonstrating strong communication skills, and customer service skills. For instance, while working/studying at XXXX, I gained a deep understanding of all job duties for an XXXX to perform them as efficiently and as diligently as possible.

Obtaining this position at your retail store would be a huge honour for me. I’ve been a long-time enthusiast and supporter of your retail products; therefore, I would love the opportunity to be a part of your company.

I would like to discuss your XXXX position in detail and would be happy to come in for an interview at any time that’s convenient for you. Thank you for your time and consideration. I look forward to hearing back from you.

Yours sincerely,

[Your name ]

[Phone Number]

Note: Make sure you include all relevant contact information for the recruiter/hiring manager.

A perfect cover letter for a retail job will highlight all your relevant skills and qualifications tailored to your retail position. This cover letter builder will act as a guideline to write your own retail cover letter template for your retail job applications.

It is imperative that if you do use cover letter or resume templates such as the one above, that you modify it based on your own experiences and writing style. This will give you the best opportunity for employment in your job search.

Cover Letters: A Comprehensive Guide [With Templates and Examples]

Learn how to create a polished, professional and personal cover letter that will grab the hiring manager’s attention for all the right reasons.

Read the Guide

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Create your Europass Cover Letter

Europass helps you to develop a structured, consistent and professional cover letter guiding you through each step. You can create new cover letters or edit existing ones using the Europass tool to create and edit cover letters.

How does Europass help?

Europass will guide you step by step through the process to help you create a good cover letter with all the essential information. You can create, store and share cover letters in 31 languages , choose from different templates to customise your application and share them easily from your Europass Library . 

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How to write a good cover letter

A cover letter should highlight your motivation to apply for a specific job or opportunity, and demonstrate why you consider yourself to be the best candidate. Your cover letter should refer to particular examples in your CV and describe why these are relevant for the job vacancy you are applying for.

Read carefully

Read the vacancy notice carefully and highlight the skills that relate to the requirements of the position in your cover letter.

Use keywords

Use the keywords when you list your soft skills as mentioned on the vacancy notice (punctual, organised, team-player and so on).

Have short and clear paragraphs that show different aspects clearly.

Get to know the employer

Take time to research the employer to gain valuable insights into the culture of their organisation and make references in your cover letter to one or two key points.

Keep it short

You cover letter should not be longer than one page.

  • First paragraph - why you are motivated to apply for the position,
  • Second paragraph - how you are the most suitable candidate for the position, and
  • Third Paragraph - why the company is a good match for you.

Use formal tone

Use a formal, polite tone and make sure there are no spelling mistakes.

Use simple fonts

Use simple non-decorative font styles, normal font-sizes (11-12) and optimal spacing (1 or 1.5).

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April 9, 2024

U.S. Postal Service Recommends New Prices for July 2024



WASHINGTON, DC — Today, the U. S. Postal Service filed notice with the Postal Regulatory Commission of mailing services price changes to take effect July 14, 2024. The new rates include a 5-cent increase in the price of a First-Class Mail Forever stamp from 68 cents to 73 cents.

The proposed adjustments, approved by the governors of the Postal Service, would raise mailing services product prices approximately 7.8 percent. If favorably reviewed by the commission, the price changes would include:

The additional-ounce price for single-piece letters increases from 24 cents to 28 cents. The Postal Service is also seeking price adjustments for Special Services products, including Certified Mail and money order fees. Notably, there will be no price increase for Post Office Box rental fees, and the Postal Service will apply a price reduction of 10 percent for postal insurance when mailing an item.

As changes in the mailing and shipping marketplace continue, these price adjustments are needed to achieve the financial stability sought by the organization’s Delivering for America 10-year plan. USPS prices remain among the most affordable in the world.

The commission will review the changes before they are scheduled to take effect. The complete Postal Service price filing, with prices for all products, can be found on the commission’s website under the Daily Listings section . The Mailing Services filing is Docket No. R2024-2. The price tables are also available on the Postal Service’s Postal Explorer website at .

Postal Products

Customers may purchase stamps and other philatelic products through the Postal Store at , by calling 844-737-7826, by mail through USA Philatelic or at Post Office locations nationwide. For officially licensed stamp products, shop the USPS Officially Licensed Collection on Amazon .

The United States Postal Service is an independent federal establishment, mandated to be self-financing and to serve every American community through the affordable, reliable and secure delivery of mail and packages to 167 million addresses six and often seven days a week. Overseen by a bipartisan Board of Governors, the Postal Service is implementing a 10-year transformation plan, Delivering for America , to modernize the postal network, restore long-term financial sustainability, dramatically improve service across all mail and shipping categories, and maintain the organization as one of America’s most valued and trusted brands.

The Postal Service generally receives no tax dollars for operating expenses and relies on the sale of postage, products and services to fund its operations.

For USPS media resources, including broadcast-quality video and audio and photo stills, visit the USPS Newsroom . Follow us on X , formerly known as Twitter; Instagram ; Pinterest ; Threads and LinkedIn . Subscribe to the USPS YouTube Channel and like us on Facebook . For more information about the Postal Service, visit and .

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‘I quit in March. I left feeling empty, disillusioned at the catastrophic failure.’

Working for the Royal Mail sounded like an ideal job. But I discovered it’s falling apart, just like its vans

Gareth Roberts

My year there was marked by crumbling depots, staff constantly leaving and impossible targets. This once-great institution is on its knees

F or most of my life, I worked in the media. In early 2023 I returned from a job abroad, and it had been intense: six weeks in a remote mountain environment. I needed another job quickly, but could not face an office or the blank gaze of a laptop. The Royal Mail seemed to be on an aggressive recruitment drive: ads for drivers and postal workers flickered across my socials. I applied.

The Royal Mail is part of our national fabric – its workers are everywhere, delivering post six days a week and parcels seven. I always imagined it must be a relatively stress-free job, strolling through leafy suburban streets delivering birthday cards and gas bills, providing the country with a vital service, one that has been running for 500 years.

After a surprisingly rigorous round of telephone interviews, I was offered a job as a parcel delivery driver at a depot in West Sussex. The depot is one of the largest in the region, so I imagined a state-of-the-art operation. My first day on the job put things into perspective.

‘The depot is derelict.’

The depot looked like it had been abandoned after an earthquake. There was no technology, no machines, no computers, no chairs. I struggled to find a socket to charge my phone. Thousands of parcels sat inside metal cages called Yorks; the mail was shelved in row after row of individual sorting frames, representing areas, roads, estates and shopping districts. Smaller parcels were stacked on the top shelves. It looked chaotic.

I was sent out with an experienced driver, originally from Benin, who had been working for Royal Mail for three years. That day, we had to deliver 120 tracked parcels to rural towns and villages in the West Sussex area. I was given a personal digital assistant, which had the route loaded on to it, and which I had to follow until the van was empty. My new colleague told me that we would be driving his favourite van today. I laughed out loud when I saw it: it looked a bit like it had been dragged out of a lake.

It’s not until you get up close and personal with those little red vans that you realise how decrepit they are. Apparently held together with duct tape and grime, the bodywork mirrors the organisation itself. The interior cabins are worse. Two-seat biohazards, a miasma of stale smoke and Red Bull, haunted by the ghosts of a thousand dead sausage rolls.

Not all the vans were bad. They had a small fleet of electric Peugeots that were great. Unfortunately, they were being relocated to south London; the Ulez expansion means that they need electric vehicles. In return, our depot would get their old bangers – nobody was happy about that.

My training consisted of three hours watching comically bad orientation and induction videos on the upper floor of the depot. I was told not to venture up to the third floor as it had suffered years of flood damage from a persistently leaky roof. When I went up and took a peek, I saw ceiling tiles hanging off. In a corner there was a dartboard; the darts sticking out of it looked like they’d been thrown in anger.

The ‘recreation’ area.

Weeks went by, and conversations with the older guys, some of whom had been there since the 1980s, became more animated. Privatisation has stripped the service to the bone, they told me. It’s a “service in name only”, a “stone-cold business” – and its stakeholders are unlikely to lose much sleep if your great-aunt Edna doesn’t get her Christmas card this year.

And she may well not, at least not on time. Letters can sit in the frames for days. Despite official denials, it was clear to me that parcels from retailers like Asos, PrettyLittleThing and Amazon are prioritised, because that’s where the money is. Nobody says this, though: the delivery office managers (DOMs) are not big on communication. In fact, when I questioned the DOMs about almost anything, be it clapped-out vans or impossible delivery targets, the stock answer was always: “It is what it is.” A union rep told me that the plan seemed to be to emulate the Evri business model . The look of exasperation on his face revealed everything I needed to know about that.

There seemed to be open hostility between the managers and the posties. Out of the 10 guys who joined when I did, eight left. The work was hard, much harder than I imagined. The shifts are nine hours; you get a one-hour mandatory unpaid lunch break, which you might have to spend parked in a layby somewhere in the middle of nowhere with the rain hammering down on your windshield. One guy started smoking weed during his shift: a customer smelled it and he was quickly fired. Another guy was found slumped over the steering wheel of his van, a sack of undelivered mail on the passenger seat and an empty litre bottle of vodka in his lap.

Staff retention was terrible, the turnover high. Gaps were plugged with a stream of agency drivers, who were paid considerably more than the staff drivers. Most were not from the area and struggled with the routes. It added to the overall sense of despair that permeated the depot.

Most of the older posties, the ones who had been pounding the pavements for a decade or more, seemed to be carrying injuries, limps, bad backs. Everyone in the depot looked knackered. Many were just holding on for retirement. Many could no longer drive vans. Accidents were not uncommon, and if it was your fault, then they’d take the keys off you, usually for good.

‘The vans are very much biohazards.’

I found the Christmas period to be brutal. Customers are generally friendly and hugely supportive, but tensions simmer when mail arrives weeks late. Whole streets will be left out. When the depot managers finally found someone to service a neglected area, they’d be shoving up to 25 letters through each letterbox. I was stopped one day by a sixtysomething guy mowing his front lawn – he had not had any post for 10 days. He shoved both hands into his front pockets, rocked on his heels and puffed: “Unfucking-believable is what it is!”

I quit in March. The manager just nodded when I told him; there was no conversation about it. It’s just expected. I had worked every weekend since I joined. My left foot ached constantly from the pressure required to work the ruinous clutch in the vans. I thought about never having to hear the ubiquitous chime of another “smart” doorbell or listening to a customer insist “he’s totally harmless” as their dog furiously shredded an Amazon box. I left feeling empty and disillusioned at the catastrophic failure to pilot this amazing institution into the future with an iota of dignity.

A postie who has been at the depot for 30 years told me what it has been like watching the service decay in front of his eyes. The depot was once the most efficient in the country. It won awards. There was tremendous pride among those who worked there; they knew their community and were a trusted part of it. Thousands of individuals make up the Royal Mail, and you will never see the backbreaking effort that goes into making a broken machine work, week in, week out. But you will miss it when it’s gone.

Gareth Roberts is a writer and former Royal Mail employee

  • Postal service
  • Work & careers

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